Knox Trail Inn
1898 E Otis Rd, East Otis
(413) 269-4400
Recent Reviews
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Went to dinner, food was good, service was good, place was pretty busy and kind of noisy!
Country place in the hills.
Good food, cold beer, friendly people
Went there to see General Gist (band)... the staff was overwhelmed but very nice. My veggie burger was burnt, but I sent it back and it was replaced... all in all, the place is cute. The staff is excellent. If not so crowded it probably would have been a better experience...
Pork pineapple tacos were delicious. The band was also great too.
Norma was awesome. Placed take out order, pizza was really good.
Atmosphere: 5
Food: 5
Service: 5
I have 70 years of going to the KTI It has changed as difetent owners came always a relaxing place to eat and drink
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich
Had an amazing dinner, Sofia made great recommendations! Will definitely be back for the food and the great staff!
Atmosphere: 5
Food: 5
Service: 5
I've eaten here a few times. It was decent the first couple times of eating here. This last week was horrendous. Burnt meatballs, overcooked pasta. It just wasn't their best. One month left to camp season I may give it one more shot. But if I don't That's okay too.
Atmosphere: 4
Food: 3
Service: 4
I ordered the fish and chips, and suffice to say, I was not disappointed at all. I had no clue how to finish the literal fish that was served to me. I had an entire fried fish on an abundant amount of fries. The fish and fries were amazing and melted in my mouth. Could not recommend more. It was also super reasonably priced, and for the amount of food, I have leftovers for days ? Jasmine (our waitress) was also very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp and Lobster Linguine
Restaurantji Recommends
Loved this place. Good food, good service, wonderful Friday evening music
Atmosphere: 5
Food: 5
Service: 5
EXCELLENT staff, food and atmosphere!!!! Always a nice place to meet up with people that you know!!
Atmosphere: 5
Food: 5
Service: 5
Just returned from dinner, my meal (fish and chips) was served, first bite, not warm, second bite, cold, third bite FROZEN solid. Sent it back to the kitchen where owner, Brooke was cooking. Waitress offered another meal, I declined as the taste of frozen fish isn't pleasant. No apology from waitstaff or owner. Decided to opt for dessert, in the meantime asked for clarification that I would not being paying for the frozen meal, my one drink and dessert. Gabbie, the waitstaff said "No you had the option to pick a different meal, you don't get to decide not to pay for the drink and dessert." At that point I decided to cancel dessert, pay the tab and leave (we were a party of six on a slooooow Saturday night in Otis) and we are local residents. It was HUGELY disappointing that Brooke didn't come out to apologize ...this wasn't a "cold meal" but a FROZEN meal. The waitstaff making executive decisions and with an attitude was unnecessary. I ask, would it have been unreasonable for The Knox to omit the charges for one drink and one dessert after receiving a FROZEN fish dinner? STAY AWAY.
Atmosphere: 3
Food: 1
Service: 1
Just got take out for my family it was very bad ? meatball sub burnt my kids had chicken and waffle burnt paid 86 bucks McDonald's would have been so so much better will never go back people of Otis save your money ?
Food: 1
Service: 5
Wanted so badly to love this place. Cool atmosphere. But alas, with only 11 customers in the restaurant, and no fewer than 4 servers, it still took over an hour to have two small pizzas brought to our table. No apologies. No excuses. Just…65 minutes. And I’m sorry to say the pizzas were awful.
Atmosphere: 3
Food: 1
Service: 2
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