Knox Trail Inn

1898 E Otis Rd, East Otis
(413) 269-4400

Recent Reviews

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Alexander Bilbao

The team is amazing, everyone is so welcoming.
Great service.
Great drinks.
Tried the steak and it was excellent

Atmosphere: 5

Food: 5

Service: 5

CC McMillian

Shout out to Liz she's the best 💕 - also was a pleasure to meet Bruce too!

Atmosphere: 5

Food: 5

Service: 5

Kevin m

First time in 28 years?? Let's see what happens next!!! Take out!! A joke!!

Carmine Matrascia

Loud, poor service.

Atmosphere: 1

Service: 1

David Gargan

We are regular customers here so i hate to write this review. Thursday at 4 pm we went there and waited to be seated for 5 minutes no big deal but there was no customers in dining room only the bar. Someone seated us saying waitress will be right here to take order. After 5 minutes people came in and went to bar. 15 minutes later we saw those people got food served. We still had no one wait on us. We did see 3 waitresses pass through the dining area but didn’t stop so we finally left

Service: 1

Jennifer R

Beautiful atmosphere. Attentive staff. Delicious food! Live music on Fridays

Atmosphere: 5

Food: 5

Service: 5

Jou-jou Saba

It was my first time here and I loved it. The food was delicious. I got a Hawaiian Burger w/sweet potato fries.
Our server, Samantha, was friendly and on point. I'm only in town once a year, and I'm already looking forward to next year's visit!

Atmosphere: 5

Food: 5

Service: 5

Jamila Afrika

After a week of camping for the LNL Stargaze festival...on our way home we stopped at the Knox Trail Inn for a quick meal before hitting the road. We were seated quickly (for a table of 7) and our server was great. Samantha was attentive, and made sure we were taken care of, even though we were there during evening rush. We were also lucky enough to catch a classic car show in the parking lot. Definitely a known unknown perfect little spot!

Atmosphere: 4

Food: 4

Service: 5

Dylan Putnam

Good place been many many times. Always can expect fairly good food. Place is always slammed

Atmosphere: 4

Food: 4

Service: 4

Jenn Lanpher

Ordered take out :
We ordered the shrimp bowl, chicken parm, and steak & cheese. The shrimp bowl was disappointing — only a few shrimp, overcooked, and the rice was rock solid. For $28, it didn’t feel worth it. The chicken parm was dry and lacked flavor. On the bright side, the steak and cheese was absolutely delicious — my husband loved it. We’d return for that, but the other dishes need some serious improvement. Definitely way overpriced for what we got!

Food: 2

Edward Leighton

They changed their menu and the food is nowhere as good as it was

Atmosphere: 2

Food: 1

Service: 3

509gwena

Hansel and Gretels ??? These were the worst wings I have ever had and the smallest. Knox usually has reliably good wings. Don’t bother serving if they are this small just save my money and everyone else’s. .. big disappointment lately, on a good note the clam chowder was very good.

Amy Lynn

Hot honey chicken sandwich was on point with sweet potato fries. Also the best clam chowder we’ve ever had!!

Atmosphere: 5

Food: 5

Service: 5

Robert Frasca

I wouldn’t know where to begin here. From 2 undercooked calzones with no ricotta in them. I was charged a delivery fee on take out. My bone in wings were boneless. And then charging 50 percent of the calzone cost for adding sausage to it. When I called back I was told the prices were actually corrrect despite the website saying 2$ a topping or less.

Atmosphere: 1

Food: 3

Service: 1

JimfromDalton

Had to ask where my wife's drink was, t'was sitting on the bar for 10 min... not cold anymore. Ordered two burgers, Heading on the menu over the burgers said," All burgers served with, Lettuce, Tomato, on a brioche roll with a side of french fries...'' Well evidently not 'ALL' ...No lettuce or tomato on either of ours.. Asked for mayo TWICE...never got it. I could never ask for the tomato and lettuce as we didn't see our server until it was bill time. Two burgers ordered MED, one was well..the other was at least close to medium....didn't they cook them at the same time? Server asked if I wanted another Ice Tea....15 min after it was empty and we were waiting for the bill. Got the bill and they up charged me $1.50 to swap from cheddar to American cheese...nice. Swing and a miss for us...

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