Avoid this Dunkin if you want espresso, 8/10 times they put coffee in my espresso drinks instead. FYI Espresso is typically another ~$2 a drink.
Atmosphere: 5
Food: 1
Service: 1
Jack Skellington
Great service and food/coffee.
Atmosphere: 4
Food: 4
Service: 4
Binx The Binx
Staff is always rude and mean to me and are selective to who they greet, no matter how nice you are. The bald lady always treats me like garbage and made fun of me because I came into the store to get my coffee everyday. I don't know if she's like this towards me because I have a disability, but it felt like it since she never so much as says good morning to me...but will for everyone else...
I'm a very soft spoken kind of person and I never said or did anything to make these girls just completely despise me. I'll be going to Starbucks for now on. Very very rude and unwelcoming staff.
Edit: I don't know her name, but the way a few of the new ladies greet me is very nice. She tells me good morning and she always has a smile on her face and tries to start a conversation. It's a nice change and I hope this place keeps going in that direction.
Edit of the edit: Those nicer ladies seem to be gone and the new people they have just don't seem like they know what their doing. I went to get my coffee today and I had to spit my coffee out because it was sour. The lady's working there were completely bothered and annoyed that I wanted it fix. It took them three tries, and it had to be switched out to a medium, which was not my original order.
No more chances.
Atmosphere: 1
Food: 2
Service: 1
AdamPlays Music
The worst Dunkin around unfortunately. Cant ever seem to get the drinks right and when they do it taste awful. I highly recommend the few minute drive to the bondsville location or just skip it
Atmosphere: 1
Food: 1
Service: 1
ANNA M
The staff always seems to be cleaning the expresso machine between 6:00pmand 7:00pm making it impossible to purchase advertised menu items. Very poor service and staff management.
Service: 1
Chris Nascembeni
Whoever’s is frosting donuts needs to be fired and thrown away there’s like no frosting on the donuts! They also don’t under stand the difference between sugar and liquid sugar!
Food: 1
Michelle D.
I ordered door dash from here and I got a drink but they never gave it to the delivery driver
Food: 4
Service: 2
Michael Chandler
No comment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
Jacqueline Kassis
I had a great experience, super clean and good coffee
Atmosphere: 5
Food: 5
Service: 5
Breanna
I placed a mobile order. When I pulled up to the window the manager gave me only part of my order. I sat there trying to get someone's attention because I was missing the rest of my order. An employee said "sorry the rest of your order will be out soon". I said okay thank you. He then proceeds to give me two more items from my order and said have a good day. I checked my order and realized I'm still missing my hash brown and sandwich. An employee said to me "is there a problem ma'am what are you missing now?". He told me it would be quicker for me to drive back around the drive through again for the rest of my order because there were customers behind me. Very unprofessional and terrible customer service. They can't get 1 order right. They messed it up 3 times while I sat there and waited. I'll never go here again.
Avoid this Dunkin if you want espresso, 8/10 times they put coffee in my espresso drinks instead. FYI Espresso is typically another ~$2 a drink.
Atmosphere: 5
Food: 1
Service: 1
Great service and food/coffee.
Atmosphere: 4
Food: 4
Service: 4
Staff is always rude and mean to me and are selective to who they greet, no matter how nice you are. The bald lady always treats me like garbage and made fun of me because I came into the store to get my coffee everyday. I don't know if she's like this towards me because I have a disability, but it felt like it since she never so much as says good morning to me...but will for everyone else...
I'm a very soft spoken kind of person and I never said or did anything to make these girls just completely despise me. I'll be going to Starbucks for now on. Very very rude and unwelcoming staff.
Edit: I don't know her name, but the way a few of the new ladies greet me is very nice. She tells me good morning and she always has a smile on her face and tries to start a conversation. It's a nice change and I hope this place keeps going in that direction.
Edit of the edit: Those nicer ladies seem to be gone and the new people they have just don't seem like they know what their doing. I went to get my coffee today and I had to spit my coffee out because it was sour. The lady's working there were completely bothered and annoyed that I wanted it fix. It took them three tries, and it had to be switched out to a medium, which was not my original order.
No more chances.
Atmosphere: 1
Food: 2
Service: 1
The worst Dunkin around unfortunately. Cant ever seem to get the drinks right and when they do it taste awful. I highly recommend the few minute drive to the bondsville location or just skip it
Atmosphere: 1
Food: 1
Service: 1
The staff always seems to be cleaning the expresso machine between 6:00pmand 7:00pm making it impossible to purchase advertised menu items. Very poor service and staff management.
Service: 1
Whoever’s is frosting donuts needs to be fired and thrown away there’s like no frosting on the donuts! They also don’t under stand the difference between sugar and liquid sugar!
Food: 1
I ordered door dash from here and I got a drink but they never gave it to the delivery driver
Food: 4
Service: 2
No comment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
I had a great experience, super clean and good coffee
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order. When I pulled up to the window the manager gave me only part of my order. I sat there trying to get someone's attention because I was missing the rest of my order. An employee said "sorry the rest of your order will be out soon". I said okay thank you. He then proceeds to give me two more items from my order and said have a good day. I checked my order and realized I'm still missing my hash brown and sandwich. An employee said to me "is there a problem ma'am what are you missing now?". He told me it would be quicker for me to drive back around the drive through again for the rest of my order because there were customers behind me. Very unprofessional and terrible customer service. They can't get 1 order right. They messed it up 3 times while I sat there and waited. I'll never go here again.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
New guys always get the order wrong, ask for frozen mocha ALWAYS get frozen hot chocolate
Atmosphere: 5
Food: 2
Service: 1
Been sitting here at the drive through waiting for two coffees for about fifteen minutes. Nobody is at the drive through. It’s literally just us.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. The manager was very rude, and the staff just stare at you and don't respond to questions. Unbelievable..
Atmosphere: 1
Food: 1
Service: 1
Who doesn't love a cuppa dunks.
Atmosphere: 5
Food: 5
Service: 5
Good place.
Atmosphere: 4
Food: 4
Service: 4
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