McDonald's

1184 Thorndike St, Palmer
(413) 283-9095

Recent Reviews

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Maxfield Phaneuf

Burn it down and start fresh

David Knight

Better off going through drive thru. Dinning room is always a disaster and the bathroom looks like a war zone.

Atmosphere: 2

Food: 4

Service: 4

Conor Flynn

We come here often enough, and I still can’t remember a time I’ve received my order from the window when using the drive thru. EVERY time we come here, they tell us to pull up. When we got to the window, we were the ONLY soul of a customer at this location, and here I am pulled forward writing this review. Management needs to get it together here. OH, and there was an eggshell in the sandwich.

Just go to Wendy’s across the street.

UPDATE: we went the next day because we were in a hurry. Not another customer in sight in the morning and STILL HAD ME WAIT for a medium sized order….

Food: 2

Service: 1

Trishaa Partlow

There's improvement. I like their ranch wraps, When I'm on the go 😁 the chicken sometimes is very hard but other then that it's cheap and fast. Can't expect much 😉

Atmosphere: 4

Food: 3

Service: 4

msmuffet7

We just came from there…bought 4 grinch meals at the drive through @ $15 each and they never gave us the grinch socks!! I tried to call and it went straight to voicemail where it said it was full. I hope they don’t give me a hard time when I try and pick up the socks tomorrow.

Food: 1

Service: 1

Jumpy Bean

Come here if you want the speed of a restaurant meal and the quality of fast food, not both! Drive through routinely takes over 20 minutes, may as well be making your own burgers.

Atmosphere: 3

Food: 3

Service: 1

Chris Murphy

I rarely go to McDonald’s, but I figured a simple dine-in order on a Saturday would be quick. It wasn’t. I ordered a quarter pounder and two standard chicken Happy Meals – no customization at all – and it took 30 minutes from the moment I swiped my card to when the food finally showed up. We were dining in, and the staff told me they were “absolutely overwhelmed” by the lunch rush.

The part that made no sense is that there were easily 15 people in the kitchen, yet the food still took half an hour and wasn’t even hot when it arrived. Pretty disappointing.

The only positive: the location looks newly renovated and has a solid play area, which helped keep the kids occupied while everyone was starving.

Overall, not the experience you expect for basic fast food.

Atmosphere: 4

Food: 1

Service: 1

Matt petty

Stopped in here multiple times outside of peak hours and the foods been abysmal, thanks for the hours old nuggets .

Atmosphere: 3

Food: 1

Service: 4

Sean O'Connell

This can be a very busy McDonald's. Most workers are just kids. They really do their best. They have yet to screw my order up.

Atmosphere: 5

Food: 5

Service: 5

Michaela Chaplin

Got my daughter a happy meal wasn't cooked all the way and they gave her spoiled milk 🤮

Atmosphere: 1

Food: 1

Service: 1

Nicole Aaronian (Niki A)

Screwed up my order... I don't know how hard it is to simply watch what you're doing and double check the bags before you pass them out to make sure you have everything!!

Atmosphere: 2

Food: 1

Service: 2

Milton Ramos

Dirty and almost 30 min wait after ordering.

Atmosphere: 3

Food: 4

Service: 2

Big Joey

This place went way down hill horrible franchise owner as a business owner I would be embarrassed

Kyle Call

This McDonald's is trash. They constantly serve old food, and wait times are extreme

Food: 1

Service: 1

Barbara Paul

Double cheese off mcvalue was somewhat old, not fresh.

Atmosphere: 5

Food: 3

Service: 5

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