Subway
1049 Thorndike St, Palmer
(413) 283-4570
Recent Reviews
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Workers are extremely rude, portions are a joke for the price you pay, workers are extremely rude and seem to not care about their jobs and just want you to leave, overall the place is a joke, go to BigY and get a much better sub
Atmosphere: 1
Food: 1
Service: 1
Didn’t add enough in sandwich
Food: 1
Service: 1
Very rude workers, horrible customer service at its finest if that’s what you like stop right on by here ! Oversized workers look like they steal all the meats too 😂
Food: 2
If you want to be told that “you can’t read” then go here.
Atmosphere: 1
Food: 5
Service: 1
Terrible service. I've been here multiple times, most of the employees just seem miserable and don't want to deal with you. Last visit roughly 2 weeks ago me and my wife got food poisoning from here. I will definitely not be returning until its under new management.
Atmosphere: 1
Food: 1
Service: 1
I would NEVER EVER go back to this establishment. The customer service is TERRIBLE, rude, and unprofessional. Grabbing a sandwich almost seems like a bother. You’re better off getting a snack from Pride or Walgreens.
Atmosphere: 1
Food: 1
Service: 1
I've never left a review but horrible service from both girls working one was just talking to her bf on the side while making my sandwich assuming that's why they forgot to toast my sandwich but mostly just rude
Atmosphere: 1
Food: 1
Service: 1
Extremely poor customer service- woman waiting on me had an attitude when I asked if my cookies had been added to my bag ( I hadn’t seen her add them), and she rudely assured me they were. After getting to my destination and emptying the bag, I found there were no cookies. At this point I simply would have just let it go if it weren’t for the fact of the nasty attitude I got in the first place. Upon calling about it we were told that the cookies WERE in the bag….
I have worked in the restaurant industry for over 30 years, and would NEVER talk to a customer like she did. I’m hoping she’s not the manager because someone needs to retrain her on customer service.
I don’t mind banter while you’re working but the girl working would not stop talking while butchering our sandwiches and was touching her phone with her gloves on ? and she proceeded to make us the sloppiest nastiest put together sandwich we have ever gotten. She didn’t push the ingredients in at all poured dressing all over the sandwich and openly wrapped it so by the time we got home the whole sandwich was one big sloppy disgusting mess. The food didn’t seem very fresh and I ended up throwing away my sandwich after a couple bites. There goes almost 30 dollars for two disgusting sandwiches
Atmosphere: 1
Food: 1
Service: 1
This place is a nice little pit stop for some lunch. With good tasting food and a nice little area. But the bathrooms are a little off, and even though I said it was a nice little area. I think it’s a little too small. Also when I go there sometimes the employees are a little rude. But overall, if you’re on the road and need somewhere to eat quickly. Bam! It’s right here!
Wheelchair accessibility: It’s cramped inside so it will be hard to get around or to the bathrooms.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Arrived at noon on a Friday to both employees standing right next to the door smoking. Had to wait for them to put out their cigarettes and go inside and wash up before I was served. Then paid $17 for one wrap and was asked for a tip on top of all this! I know Subway corporate sets the prices, not the franchise, but come on.
Atmosphere: 1
Food: 1
Service: 1
The workers here are hilarious. Don't let them sour boomers get you down
Atmosphere: 5
Food: 5
Service: 5
Not seeing justification for petty complaints ? The gals working dinner were friendly, store was clean , sandwich was well made, and everything was fresh . I'd be back anytime ?
Atmosphere: 5
Food: 5
Service: 5
Been to this place many times Terrible customer service simply and mainly bcuz of how rude they are in there if you don’t want to deal with a dry treat and rude attitudes when they mess something up and you correct them dont go here definitely won’t be going there again until staff gets replaced.
The staff was all smoking out side and did wash there hands after they walked
Atmosphere: 1
Food: 3
Service: 3
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