Roast beef was raw (not rare) and drenched in bbq sauce, fries were ice cold. Mozz sticks weren’t bad but whatever that “marinara” sauce was awful. Whoever packed the takeout bag smushed everything together like garbage. Prices were way too high for the quality.
Food: 1
Service: 1
New England Foodie
Fantastic roast beef sandwich. Absolutely massive, warm, great buttery crisp on the bun,plenty of sauce and mayo. Friendly staff as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr 3 Way
Amberlea E.
2 salads , 1 garden and 1 Greek. $27.00 including tip. The size was pitiful. Did not even fill the container.
Dionisia S.
Not sure what has happened to this place as it always has been my go to pizza store but today the pizza barely had any sauce and seemed like an extra cheese pizza. Fries were extremely salty and roast beef was over cooked and even though I asked for extra sauce it was a bit too much and had leaked all over the bag. Food was horrible today. Probably won't be ordering again.
Michelle Tilton
Best food around...Great service...
Food: 5
Service: 5
Mona E
I have ordered by phone for pick up from Atha's Roast Beef & Pizza at 10 Sylvan Street in Peabody many times. I understand mix ups, mistakes, misunderstandings can happen in retail & in the food industry. No one and no company is perfect. But you would hope if mistakes were made that there would be some form of customer service in these moments. I have ordered in the past and have had my order wrong on their part a few times. I never come in hot or angry. I am civil and respectful. I explain the situation & ask for things to be redone, which they do. I do not live in Peabody. So, driving back to pick up my order, when they do deliver, is something that I do each time. Extra time and gas. I am never offered an apology, anything for the mistake and the inconvenience of driving back or an offer to have it delivered. Last night, I ordered food for my household totaling $60+, which is the average that we spend for each time we order from them. The traffic was awful going there and coming back last night. I was so happy to come home and enjoy my supper. Unfortunately, my super roast beef was wrong and my daughter was missing one of her salad dressings, which we pay extra for. My son's large onion, steak & cheese and our large fry, extra crispy, was soggy. I called them to rectify the super roast beef & missing salad dressing. I was told that I needed to drive back to pick them up. Frustrated and hungry, I decided to drive back. I called back a second time after I left to have them remake my son's onion steak and cheese and the large fries, extra crispy. I was never given an apology for the mistake. I was never offered some money off for the remade sub and fries. Nothing for the whole inconvenience. This doesn't end here. We finally get home to eat our meal. My daughter had ordered a Caesar salad with parmesan and feta cheese extra pita and extra dressing.She informs me that her steak tip from her steak tip (well done) was red and was hard to cut due to the undercooking. She was able to eat the rest of her salad besides the steak tip. Mind you we pay extra for the feta cheese, the extra pita and the extra dressing. We didn't call Atha's regarding the steak tip. Please note, my youngest daughter rarely ever complains about her food. She is fine if her steak or steak tip is pink or slightly red. But for her to complain says a lot. Let me add, the remade fries tasted very off. I couldn't eat them. So, I paid $64.70 for the first order & $ $21.38 for the remade order and wasted the gas (and time) to drive back the second time. We didn't get an apology. We didn't get an offer for something out of courtesy for their mistake. I have made decisions in the past to reorder from Atha's after mistakes made by them. I never call in angry as I don't want anything possibly done to my food if an employee is aggravated of my complaint. But this is how we were treated last night?! I feel this was too much for me. I have finally made the decision that going there isn't worth it. Their lack of customer service is what did me in. So, peace Atha's Roast Beef Pizza at 10 Sylvan Street in Peabody. You lost 3 customers. But here's some advice...DO BETTER WITH YOUR CUSTOMER SERVICE.
Atmosphere: 1
Food: 1
Service: 1
M E.
I have ordered by phone for pick up from Atha's Roast Beef & Pizza at 10 Sylvan Street in Peabody many times. I understand mix ups, mistakes, misunderstandings can happen in retail & in the food industry. No one and no company is perfect. But you would hope if mistakes were made that there would be some form of customer service in these moments. I have ordered in the past and have had my order wrong on their part a few times. I never come in hot or angry. I am civil and respectful. I explain the situation & ask for things to be redone, which they do. I do not live in Peabody. So, driving back to pick up my order, when they do deliver, is something that I do each time. Extra time and gas. I am never offered an apology, anything for the mistake and the inconvenience of driving back or an offer to have it delivered. Last night, I ordered food for my household totaling $60+, which is the average that we spend for each time we order from them. The traffic was awful going there and coming back last night. I was so happy to come home and enjoy my supper. Unfortunately, my super roast beef was wrong and my daughter was missing one of her salad dressings, which we pay extra for. My son's large onion, steak & cheese and our large fry, extra crispy, was soggy. I called them to rectify the super roast beef & missing salad dressing. I was told that I needed to drive back to pick them up. Frustrated and hungry, I decided to drive back. I called back a second time after I left to have them remake my son's onion steak and cheese and the large fries, extra crispy. I was never given an apology for the mistake. I was never offered some money off for the remade sub and fries. Nothing for the whole inconvenience. This doesn't end here. We finally get home to eat our meal. My daughter had ordered a Caesar salad with parmesan and feta cheese extra pita and extra dressing. She informs me that her steak tip from her steak tip (well done) was red and was hard to cut due to the undercooking. She was able to eat the rest of her salad besides the steak tip. Mind you we pay extra for the feta cheese, the extra pita and the extra dressing. We didn't call Atha's regarding the steak tip. Please note, my youngest daughter rarely ever complains about her food. She is fine if her steak or steak tip is pink or slightly red. But for her to complain says a lot. Let me add, the remade fries tasted very off. I couldn't eat them. So, I paid $64.70 for the first order & $ $21.38 for the remade order and wasted the gas (and time) to drive back the second time. We didn't get an apology. We didn't get an offer for something out of courtesy for their mistake. I have made decisions in the past to reorder from Atha's after mistakes made by them. I never call in angry as I don't want anything possibly done to my food if an employee is aggravated of my complaint. But this is how we were treated last night?! I feel this was too much for me. I have finally made the decision that going there isn't worth it. Their lack of customer service is what did me in. So, peace Atha's Roast Beef Pizza at 10 Sylvan Street in Peabody. You lost 3 customers. But here's some advice...DO BETTER WITH YOUR CUSTOMER SERVICE.
Dean Intonti
One of the BEST North Shore 3ways you’ll find. absolutely massive Jr. beef. Both buns toasted. Unbelievable.
Atmosphere: 3
Food: 5
Service: 5
Ralph C.
Had the medium roast beef light sauce. Beef cooked rare and butter tender. The staff was pleasant and very helpful. The onion rings were to die for. Highly recommend.
This is truly a sad day. I've asked Alexa to play "Nothing compares to you" by Sinead O'Connor on repeat. Athas use to be one of the best roast beef sandwiches in all of the northshore. Today, it's not worth your time.Ordered a junior beef at 1:45pm today and a 2 slice special. Bread was incredibly stale. Beef was grey and tasteless (almost tasted as if put on the grill for a few seconds). We threw the pizza away. I noticed all new faces behind the counter, which confirms the talk that Athas is under new ownership. There's a reason I was the only person waiting for food on a Saturday. From greatness to the one of the worst roast beef sandwiches I can remember - sad.
Nathan DeHoyos
I was charged $12 for a nothing salad. It was supposed to be a Greek salad, but, it was only big enough for one person. Barely anything in the package. This after they make you order extra dressing when ordering online. EXTRA dressing. There's barely enough salad in the container for one dressing .If feel robbed!
Maria F Restrepo
Nice food, good service. I liked a lot the roast beef sandwich it was delicious ? ?
A Google User
Prices are fair. I enjoyed the experience there was great. I am definitely going back there. Parking is small but works. It can also get quite cold. Carry warm clothing.
Best 3 way beef in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr 3 Way
Roast beef was raw (not rare) and drenched in bbq sauce, fries were ice cold. Mozz sticks weren’t bad but whatever that “marinara” sauce was awful. Whoever packed the takeout bag smushed everything together like garbage. Prices were way too high for the quality.
Food: 1
Service: 1
Fantastic roast beef sandwich. Absolutely massive, warm, great buttery crisp on the bun,plenty of sauce and mayo. Friendly staff as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr 3 Way
2 salads , 1 garden and 1 Greek. $27.00 including tip. The size was pitiful. Did not even fill the container.
Not sure what has happened to this place as it always has been my go to pizza store but today the pizza barely had any sauce and seemed like an extra cheese pizza. Fries were extremely salty and roast beef was over cooked and even though I asked for extra sauce it was a bit too much and had leaked all over the bag. Food was horrible today. Probably won't be ordering again.
Best food around...Great service...
Food: 5
Service: 5
I have ordered by phone for pick up from Atha's Roast Beef & Pizza at 10 Sylvan Street in Peabody many times. I understand mix ups, mistakes, misunderstandings can happen in retail & in the food industry. No one and no company is perfect. But you would hope if mistakes were made that there would be some form of customer service in these moments. I have ordered in the past and have had my order wrong on their part a few times. I never come in hot or angry. I am civil and respectful. I explain the situation & ask for things to be redone, which they do. I do not live in Peabody. So, driving back to pick up my order, when they do deliver, is something that I do each time. Extra time and gas. I am never offered an apology, anything for the mistake and the inconvenience of driving back or an offer to have it delivered. Last night, I ordered food for my household totaling $60+, which is the average that we spend for each time we order from them. The traffic was awful going there and coming back last night. I was so happy to come home and enjoy my supper. Unfortunately, my super roast beef was wrong and my daughter was missing one of her salad dressings, which we pay extra for. My son's large onion, steak & cheese and our large fry, extra crispy, was soggy. I called them to rectify the super roast beef & missing salad dressing. I was told that I needed to drive back to pick them up. Frustrated and hungry, I decided to drive back. I called back a second time after I left to have them remake my son's onion steak and cheese and the large fries, extra crispy. I was never given an apology for the mistake. I was never offered some money off for the remade sub and fries. Nothing for the whole inconvenience. This doesn't end here. We finally get home to eat our meal. My daughter had ordered a Caesar salad with parmesan and feta cheese extra pita and extra dressing.She informs me that her steak tip from her steak tip (well done) was red and was hard to cut due to the undercooking. She was able to eat the rest of her salad besides the steak tip. Mind you we pay extra for the feta cheese, the extra pita and the extra dressing. We didn't call Atha's regarding the steak tip. Please note, my youngest daughter rarely ever complains about her food. She is fine if her steak or steak tip is pink or slightly red. But for her to complain says a lot. Let me add, the remade fries tasted very off. I couldn't eat them. So, I paid $64.70 for the first order & $ $21.38 for the remade order and wasted the gas (and time) to drive back the second time. We didn't get an apology. We didn't get an offer for something out of courtesy for their mistake. I have made decisions in the past to reorder from Atha's after mistakes made by them. I never call in angry as I don't want anything possibly done to my food if an employee is aggravated of my complaint. But this is how we were treated last night?! I feel this was too much for me. I have finally made the decision that going there isn't worth it. Their lack of customer service is what did me in. So, peace Atha's Roast Beef Pizza at 10 Sylvan Street in Peabody. You lost 3 customers. But here's some advice...DO BETTER WITH YOUR CUSTOMER SERVICE.
Atmosphere: 1
Food: 1
Service: 1
I have ordered by phone for pick up from Atha's Roast Beef & Pizza at 10 Sylvan Street in Peabody many times. I understand mix ups, mistakes, misunderstandings can happen in retail & in the food industry. No one and no company is perfect. But you would hope if mistakes were made that there would be some form of customer service in these moments. I have ordered in the past and have had my order wrong on their part a few times. I never come in hot or angry. I am civil and respectful. I explain the situation & ask for things to be redone, which they do. I do not live in Peabody. So, driving back to pick up my order, when they do deliver, is something that I do each time. Extra time and gas. I am never offered an apology, anything for the mistake and the inconvenience of driving back or an offer to have it delivered. Last night, I ordered food for my household totaling $60+, which is the average that we spend for each time we order from them. The traffic was awful going there and coming back last night. I was so happy to come home and enjoy my supper. Unfortunately, my super roast beef was wrong and my daughter was missing one of her salad dressings, which we pay extra for. My son's large onion, steak & cheese and our large fry, extra crispy, was soggy. I called them to rectify the super roast beef & missing salad dressing. I was told that I needed to drive back to pick them up. Frustrated and hungry, I decided to drive back. I called back a second time after I left to have them remake my son's onion steak and cheese and the large fries, extra crispy. I was never given an apology for the mistake. I was never offered some money off for the remade sub and fries. Nothing for the whole inconvenience. This doesn't end here. We finally get home to eat our meal. My daughter had ordered a Caesar salad with parmesan and feta cheese extra pita and extra dressing. She informs me that her steak tip from her steak tip (well done) was red and was hard to cut due to the undercooking. She was able to eat the rest of her salad besides the steak tip. Mind you we pay extra for the feta cheese, the extra pita and the extra dressing. We didn't call Atha's regarding the steak tip. Please note, my youngest daughter rarely ever complains about her food. She is fine if her steak or steak tip is pink or slightly red. But for her to complain says a lot. Let me add, the remade fries tasted very off. I couldn't eat them. So, I paid $64.70 for the first order & $ $21.38 for the remade order and wasted the gas (and time) to drive back the second time. We didn't get an apology. We didn't get an offer for something out of courtesy for their mistake. I have made decisions in the past to reorder from Atha's after mistakes made by them. I never call in angry as I don't want anything possibly done to my food if an employee is aggravated of my complaint. But this is how we were treated last night?! I feel this was too much for me. I have finally made the decision that going there isn't worth it. Their lack of customer service is what did me in. So, peace Atha's Roast Beef Pizza at 10 Sylvan Street in Peabody. You lost 3 customers. But here's some advice...DO BETTER WITH YOUR CUSTOMER SERVICE.
One of the BEST North Shore 3ways you’ll find. absolutely massive Jr. beef. Both buns toasted. Unbelievable.
Atmosphere: 3
Food: 5
Service: 5
Had the medium roast beef light sauce. Beef cooked rare and butter tender. The staff was pleasant and very helpful. The onion rings were to die for. Highly recommend.
Restaurantji Recommends
The only Italian sub that I ever had that had no
Food: 1
This is truly a sad day. I've asked Alexa to play "Nothing compares to you" by Sinead O'Connor on repeat. Athas use to be one of the best roast beef sandwiches in all of the northshore. Today, it's not worth your time.Ordered a junior beef at 1:45pm today and a 2 slice special. Bread was incredibly stale. Beef was grey and tasteless (almost tasted as if put on the grill for a few seconds). We threw the pizza away. I noticed all new faces behind the counter, which confirms the talk that Athas is under new ownership. There's a reason I was the only person waiting for food on a Saturday. From greatness to the one of the worst roast beef sandwiches I can remember - sad.
I was charged $12 for a nothing salad. It was supposed to be a Greek salad, but, it was only big enough for one person. Barely anything in the package. This after they make you order extra dressing when ordering online. EXTRA dressing. There's barely enough salad in the container for one dressing .If feel robbed!
Nice food, good service. I liked a lot the roast beef sandwich it was delicious ? ?
Prices are fair. I enjoyed the experience there was great. I am definitely going back there. Parking is small but works. It can also get quite cold. Carry warm clothing.