To start, when ordering the girls were not welcoming and at the window, their attitude was still poor. After I ordered, I had asked how much it was and they said “idk til you get to the window”. But had I known I was paying $1.50 for this “extra cream cheese” then I wouldn’t have gotten it, because why is this almost the same price as a breakfast sandwich???? This is my 3rd poor experience at this location, seems like management hasn’t worked on their workers.
Atmosphere: 2
Food: 2
Service: 1
Robert Ventola
Been going there for years. probably the single most abrupt and Fresh people you could possibly have at a drive up window!! I have to tell; you i know 2 people who go often and say same thing. STAY Away! not worth the good bagels!!!!!!
Atmosphere: 1
Food: 5
Service: 1
Michael C
First visit. Toasted everything bagel w/ light cream cheese & another with lox nova salmon. More affordable than at many other places. Bakers dozen is really affordable <$13! Located south bound, almost across from Costco Danvers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nova Lox and Bagel Add Bacon Lettuce and Tomato, Bagel Cream Cheese
Lottie Thrash
Everyone was so pleasant and the Bagels are awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Nick Figueiredo
These are the best bagels on the North Shore! There is a drive thru and you can also go inside to order, where they also have an Express Lane option if you’re just getting untoasted bagels and cream cheese to go to bring home.
Friendly staff, great service. Tons of bagels options!
Food: 5
Service: 5
Sarai Kith
Not as good as a NY bagel but still pretty good :)
Food: 4
Service: 5
Annmarie Tarantino
My favorite place to be!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Kayla Rush
What can I say about Bagel World? It's one of my favorite places to get bagels and bagel sandwiches. Affordable and so easy to order online now. I've gone to all 4 locations and they're always busy and the bagels are always great. My go to is a BLT on egg bagel - great every time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Turkey and Garden Herb Cream Cheese with Sprouts Tomato and Cucumber on an Everything Bagel, blt Sandwich
Noah T.
They turn off online ordering 3 hours before close. The bagels are good. The coffee is not.
I have never been more disappointed and dissatisfied with the customer service in this place. I ordered a pickup order that was very simple and yet they made it wrong. I was charged EXTRA for the items that they missed. Not surprised, most people tend to complain about the customer service here.
Nadine Rechdan
I’ve gotten bagel world pretty regularly for the past few years, but I’m officially done after today. While the food is good, like many others have mentioned in the reviews, the customer service is absolutely atrocious through and through. Today I placed an online pickup order, and even though I understand they were busy, my order was well over 10 minutes past the promised time, making me extremely late for work. When I asked to confirm that my order had been received, I was met with the nastiest attitude from the staff. Like another review had mentioned, there’s a girl with black hair and glasses who is disgustingly rude. There was zero communication, and everyone working there looked absolutely miserable. It’s shocking how bad the service is across ALL their locations, and it completely ruins the experience. Good food only goes so far when the service is this horrible. I won’t be coming back, and I’ll be supporting other small businesses that actually value their customers.
Atmosphere: 1
Service: 1
William Mignault
The food here is always good. The problem is the service. It’s absolutely HORRIBLE. If you walk in and order they take FOREVER. They don’t move quickly, They rolls their eyes at guests and talk shit about guests right in front of everyone. There’s a girl in there that’s very short with dark hair and glasses, she’s extremely rude.
If you come here go through the drive through. You’ll thank me later.
Atmosphere: 1
Food: 5
Service: 1
Shawn Ralls
Does anyone have to really leave a review. Onion bagel BLT with extra bacon how can you go wrong
Think NYC bagel 🥯 and you get the idea. Order a plain bagel not toasted with chicken salad, red onion and sprouts and you'll never eat a meal that good anywhere. It's life changing. No joke. I have heard New Yorkers claim this place is better than theirs. Hoping they add locations way N&S of Boston. Thank you Bagel World 🌎 😋
To start, when ordering the girls were not welcoming and at the window, their attitude was still poor. After I ordered, I had asked how much it was and they said “idk til you get to the window”. But had I known I was paying $1.50 for this “extra cream cheese” then I wouldn’t have gotten it, because why is this almost the same price as a breakfast sandwich???? This is my 3rd poor experience at this location, seems like management hasn’t worked on their workers.
Atmosphere: 2
Food: 2
Service: 1
Been going there for years. probably the single most abrupt and Fresh people you could possibly have at a drive up window!!
I have to tell; you i know 2 people who go often and say same thing.
STAY Away! not worth the good bagels!!!!!!
Atmosphere: 1
Food: 5
Service: 1
First visit.
Toasted everything bagel w/ light cream cheese & another with lox nova salmon.
More affordable than at many other places.
Bakers dozen is really affordable <$13!
Located south bound, almost across from Costco Danvers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nova Lox and Bagel Add Bacon Lettuce and Tomato, Bagel Cream Cheese
Everyone was so pleasant and the Bagels are awesome!!!
Atmosphere: 5
Food: 5
Service: 5
These are the best bagels on the North Shore! There is a drive thru and you can also go inside to order, where they also have an Express Lane option if you’re just getting untoasted bagels and cream cheese to go to bring home.
Friendly staff, great service. Tons of bagels options!
Food: 5
Service: 5
Not as good as a NY bagel but still pretty good :)
Food: 4
Service: 5
My favorite place to be!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
What can I say about Bagel World? It's one of my favorite places to get bagels and bagel sandwiches. Affordable and so easy to order online now. I've gone to all 4 locations and they're always busy and the bagels are always great. My go to is a BLT on egg bagel - great every time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Turkey and Garden Herb Cream Cheese with Sprouts Tomato and Cucumber on an Everything Bagel, blt Sandwich
They turn off online ordering 3 hours before close. The bagels are good. The coffee is not.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Bagels
Probably my favorite bagels in the Boston area.
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
I have never been more disappointed and dissatisfied with the customer service in this place. I ordered a pickup order that was very simple and yet they made it wrong. I was charged EXTRA for the items that they missed. Not surprised, most people tend to complain about the customer service here.
I’ve gotten bagel world pretty regularly for the past few years, but I’m officially done after today. While the food is good, like many others have mentioned in the reviews, the customer service is absolutely atrocious through and through. Today I placed an online pickup order, and even though I understand they were busy, my order was well over 10 minutes past the promised time, making me extremely late for work. When I asked to confirm that my order had been received, I was met with the nastiest attitude from the staff. Like another review had mentioned, there’s a girl with black hair and glasses who is disgustingly rude. There was zero communication, and everyone working there looked absolutely miserable. It’s shocking how bad the service is across ALL their locations, and it completely ruins the experience. Good food only goes so far when the service is this horrible. I won’t be coming back, and I’ll be supporting other small businesses that actually value their customers.
Atmosphere: 1
Service: 1
The food here is always good. The problem is the service. It’s absolutely HORRIBLE. If you walk in and order they take FOREVER. They don’t move quickly, They rolls their eyes at guests and talk shit about guests right in front of everyone. There’s a girl in there that’s very short with dark hair and glasses, she’s extremely rude.
If you come here go through the drive through. You’ll thank me later.
Atmosphere: 1
Food: 5
Service: 1
Does anyone have to really leave a review. Onion bagel BLT with extra bacon how can you go wrong
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Chicken Salad Bagel Sandwich, Bagels
Think NYC bagel 🥯 and you get the idea.
Order a plain bagel not toasted with chicken salad, red onion and sprouts and you'll never eat a meal that good anywhere. It's life changing. No joke.
I have heard New Yorkers claim this place is better than theirs. Hoping they add locations way N&S of Boston. Thank you Bagel World 🌎 😋
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