Chipotle Mexican Grill

210 Andover St, Peabody
(978) 531-4857

Recent Reviews

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Juan A

Portions here are a joke, an absolute joke. Price is already outrageous and to get barely any food is disappointing.

Atmosphere: 1

Food: 1

Service: 2

Marcio Costa

This Chipotle location is extremely disappointing. The place is dirty, the portions are ridiculously small, and the service is terrible. I ordered chicken and they barely put any food in the bowl, as if they were afraid to serve a normal amount. The staff is unprofessional and looks like they don’t care at all. Honestly, don’t waste your time or money here — this place is a complete mess and the food portions are almost nonexistent.

James Peirce

Gave my uber eats order to someone else before my driver arrived. I’ve heard from my friends this is frequent but I’m not sure how this happens without gross negligence

Atmosphere: 1

Service: 1

Gu Mi

Staffs rush you to complete an order and add additional protein without your permission simply to charge you more. Cannot think of a more terrible place to eat.

Atmosphere: 1

Food: 1

Service: 1

Gia Masakas

Well we used daughter's app for Chipotle and I got the barbacoa and I've been going there for a long time and there was like two three small bites of Barbacoa like bird three small bites I was very disappointed I spent all that money for rice cheese and sour cream and corn I mean if you didn't have Barbacoa take it off the app somehow I mean I don't know but I just feel like my money went down the drain because there was nothing in it it was the worst experience there especially my daughter went in and they were telling her she couldn't get the chips unless she paid in there but hello we got the rewards and they didn't even know. they were arguing with her and everything else and then finally she's like let me scan the thing and they were like oh have a good night what do you mean have a good night they didn't know how to apologize or anything better service. I have talked to the Manager there before and he is very nice I didn't see him that night Sun Nov 9 at 4:40 .

Atmosphere: 5

Food: 1

Service: 1

C R

We visited 3 weeks ago. Food was great standard chipotle, we are from out of state and were pleased that the quality is no different regardless of the location/state. The lady working the line seemed like she wanted to be anywhere but there.

Atmosphere: 4

Food: 5

Service: 3

Caleb Daniel

I would’ve gotten my meal faster if I farmed the ingredients from scratch and made it myself. The fact that it took me nearly thirty minutes to ORDER my food in-restaurant (not including waiting behind the people in front of me) is insane. Maybe I can pick up some dog poop on my way home instead.

Grace Daniel

45 minutes wait for takeout. The kitchen was a mess and the order was wrong and cold

Atmosphere: 1

Food: 1

Service: 1

Elliot

Their food is really good, but I was literally ignored for 10 minutes while trying to order. Never write reviews but I’m annoyed I wanted my burrito. I was the only person in line.

Atmosphere: 1

Food: 4

Service: 1

Jim Bridger

Used to be bigger, better and cheaper food

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Burrito

Paige Balley

This is literally the most deplorable Chipotle I’ve ever been to. I go out of my way to go to another location, but was across the street recently so decided to go in. Not a single clean table. Trash overflowing all over the floor. Everyone moving at 0 mph with no sense of urgency and it taking 20 mins to get through a line of 3 people. From the looks of the other comments, the managers do not care

Atmosphere: 1

Food: 2

Service: 1

Justin Houghton

Food is what it is but this particular store is always a mess. There doesn’t seem to be anyone who cares there. Trash is always over flowing and most tables dirty. Always a problem getting what it is you want. Won’t be coming back to this particular chipotle.

Atmosphere: 1

Food: 3

Service: 1

Brandon Teixeira

Every single table is dirty with food and trash. The last 2 times I came here there was only chicken available. People also need to learn how to fold a burrito.

Atmosphere: 1

Food: 1

Service: 3

Jeff S

Workers do not want to be there very clearly always pissey and complaining about something or someone, portion sizes of food are terrible, always something missing not available as they are “out” they barely give you anything at all (lucky to get a half full bowl after all set and done), and to top it off over charge for everything, can get a normal bowl get charged $19 and if you ask for extra looking at minimum $24, nothing ever looks cleaned and can confirm as I literally went to another place and got same exact order way more food, better service and paid literally $19.85 and I got double steak, absolutely wild.

Atmosphere: 1

Food: 1

Service: 1

Francine Makuwa

Uncooked rice. Had to throw away my food. Can someone check if the rice is soft enough before serving it to customers

Atmosphere: 1

Food: 1

Service: 1

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