Dunkin'

3 Central St, Peabody Sq, Peabody
(978) 531-9788

Recent Reviews

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Jordani Jorge

the workers dont even know how to take the code from the app ,
Then giving me the wrong order too , they dont even know how to speak english and they so rude too the wors dunkins ever

Atmosphere: 1

Food: 1

Service: 1

John Provencher

Drive the extra 2-5 minutes to order elsewhere. It will be worth your while and actually worth the money you spend.
I ordered a simple bagel with crème cheese on it toasted. They slice a bagel I toasted and throw a container of crème cheese in the bag and called it a day. If I wanted to make my own breakfast I would have and I definitely wouldn't spend $4 to do it myself... I mean come on. Something as simple as a bagel? Do better... luckily at my work I have a toasted so I finished the other half of their job for them.
Like I said make sure you drive the extra 3 minutes to actually get what you pay for. Also the coffee was horrible (all it was was an iced coffee regular with caramel) .. they dumped half a cup of crème in there and it tasted like flavored milk. STAY AWAY FROM THIS LOCATION.

Atmosphere: 1

Food: 1

Service: 1

Bailey Bernier

I ordered hot coco, which they were “out of” and ordered snakin bacon that was burnt but somehow cold? unimpressed.

Atmosphere: 1

Food: 1

Service: 1

Brianna Cruz

This morning I went to get a coffee and a chocolate chip muffin. The coffee was good, but they gave me chocolate donut instead of my muffin. So I drive back let them know, and they gave me a muffin but when I got to work, it turned out to be blueberry. Like come on, I ordered two things please do better..

Food: 1

Service: 1

Jennifer Walsh

My coffee was right, and the bagels were fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagel

Yury Shcherbina

I had the worst experience at this Dunkin’ Donuts location on January 11. The staff was incredibly rude and unprofessional. My order was completely messed up—they forgot to put some of my food in the bag, and when I pointed it out, they acted like it was my fault.

To make things worse, when I urgently asked to use the restroom, they refused and said it wasn’t available for public use. The staff showed zero understanding or compassion for my situation.

This is by far the worst Dunkin’ Donuts I’ve ever been to in Massachusetts. Terrible service, careless employees, and absolutely no customer care. Avoid this location at all costs!

Atmosphere: 1

Food: 1

Service: 1

Marie Bouras

Fast, Friendly,Very Helpful, Nice,Enjoyable,worth the trip.

Parking: Plenty of parking,no waiting,Friendly people & place,happy environment,always something for everyone's wants.Food& Drinks were prepared to your requests,NO complaints with orders.Enjoyed.

Atmosphere: 5

Food: 5

Service: 5

Milena Cabral

I really like this Dunkin’. Very good service, there are Brazilians there, which helps a lot for people who are customers and don't really know what to ask for. Girls, you are awesome!!! I really like it, I only buy from this store!!

Atmosphere: 5

Food: 5

Service: 5

Stacie Coviello

They have the best coffee. Always fresh. Never burnt or old.

Atmosphere: 5

Food: 5

Service: 5

Elisha

I really don’t like to write bad reviews. This experience was beyond “bad service” The woman who works here is a miserable person who clearly has no empathy. I have never wanted to see anyone lose their job, we all gotta eat, but this woman needs to be put in her place and sent home to consider the consequences of her nasty attitude. Interestingly, she seen in a picture that is in another review posted a year ago. She has the customer service skills of a dead possum.

Atmosphere: 1

Service: 1

Eric Blanchard

This dunks has the freshest tasting coffee

Food: 5

Service: 5

AJ Noble

No public restroom, which is annoying because the only time I stop/buy something at dunkin is for their bathrooms on roadtrips.

Atmosphere: 1

Food: 1

Service: 1

Richard Hudson

Come on!!!! It's DUNKINS!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Croissant, Bacon Egg and Cheese, Egg and Cheese, Munchkins Donut Hole Treats

Shane Kieran

Always been good to me over many many years. The staff knows me very well. And are all very very friendly. Great Service Always ? My very favorite dunks to vist...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Muffins, Croissant, Coolatta, Wake-Up Wrap - Bacon Egg and Cheese, Donuts, Munchkins Donut Hole Treats

Miriam Santiago

I ask for ice coffee 6 skim milk and 5 Carmel squarel they gave me cream and sugar i told them it's not mine i asked for what i wanted and they had bad attitude and started talking brizalin like if i didn't understand i told them that yes i did order skim milk and carmel not cream so they were surprised that i knew what there were saying the othere lady was nice and changed the order and gave it to me and said sorry about the order.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Muffins, Donuts

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