Dunkin'

117 Newbury St, Peabody
(978) 536-2617

Recent Reviews

Sarah Hay-Sutton

The staff at this Dunkin was exceptionally friendly, this is really unusual, I think. It's also very clean.

Atmosphere: 5

Service: 5

Robert M.

For the 2nd time I paid for coffee and a breakfast sandwich and was supposed to get back $12.90 and when I put out my hand for my change, the drive through employee dropped the coins into the tip cup and handed me the paper money. I never said keep the change and this presumptive tip giving, even during holiday time, is ridiculous. Again, this is the 2nd time this has happened here. No longer a customer of this location.

Walter Bettencourt

Fantastic, friendly, fast, and yummiest!!!1. Boston Kreme doughnuts (2)2. Medium coffee ☕️3. Pumpkin Spice Signature Latte ?If you don't stop and enjoy this establishment, you've missed New England....Thank you ?

Atmosphere: 5

Food: 5

Service: 5

Leo Lopez

It's one of the worst ? dunkin' DonutI don't recommend they take

Atmosphere: 1

Food: 1

Service: 1

Lynn Volpini

Love dunkin ❤️ I'm loyal till the

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: Croissant, Sausage Egg and Cheese, Muffins

mercy :D

saturday i ordered 15 minutes ahead and gor an iced chai with a sausage egg and cheese on a croissant and 2 donuts for my cousins. i went in and grabbed my order and noticed the easiest thing to put together (the donuts) werent there so i had to wait to get somebodies attention and tell them i needed my donuts for my order. they gave it to me and i went along with my day. today however before work again i got my same order but ordered some more stuff for my mom, sister, and cousins. my sister ordered a bagel with cream cheese and my cousins got 2 donuts once again. my cousins did not get their 2 donuts once again so i had to ask somebody to get them for me . and my sister did not get her cream cheese for her bagel so we had to go back in and ask. an employee saw we were about to walk in so she opened the door for us and once the other employees saw us walk i heard one say “oh my god” in a loud annoyed tone. im usually not one to write reviews but this experience at this dunkin donuts was definitely awful. i would not recommend coming here.

Atmosphere: 1

Food: 1

Service: 1

Melissa Kelley

Worst “coffee” ever. Burnt acidic brown water is a better description. Had to throw it away. Completely undrinkable. Avoid at all costs.

Atmosphere: 1

Food: 1

Service: 1

User 1.

Stop here If you want to be late to work. Slow servive, cold food, bad enough to review

Brooks Sheridan

I love dunkins but they are getting pretty expensive

Vincent Prezioso

Waited over 5 minutes at counter , nobody even said hello , white kid was working drive thru looked at and did nothing, black kid was moving like molasses, looked at me and didn't even acknowledge me . So I waited another few minutes, then left because obviously the employees don't give a care about their customers. Absolutely horrible experience, I won't be back .

Samuel Henry

The server and order taker were super genuinely

Russell Eldridge

Their policy of putting the employee who speaks the least English combined with no previous knowledge of computers on the drive window is very confusing to me. Its not like they’re using the worst possible person for the job over and over because they are stupid. They know exactly what they’re doing. There’s obviously a well thought out strategic business plan Coming from deep in the company.

Diane Aston

They got my order wrong and we're I thought kind enough to fix it only to found out they gave me the wrong bagel and burnt it to a crisp not a nice thing to do I won't go back not that they really care

Kathleen Silva

At the drive thru I saw a man pull down his mask and cough in his co workers face(a woman.)He should be fired for that!

joseph Plouffe

If I could have given this place no stars I would have. Corporate should look into this location. The lady at the drive thru was dropping the f bomb as if it was the only word she knew and throwing stuff. The guy at the counter that took my order was definitely on something. His pupils were the size of a nickels and couldn’t even take an order. It took him 5 minutes to put in my order for an English muffin with butter. I’m not exaggerating. I’ve never given a review but this place definitely deserves one. Very unprofessional and disorganized place you’ll visit.

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