Dunkin'
527 Lowell St, Peabody
(978) 535-5065
Recent Reviews
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Terrible, No one spoke English Got wrong meal didn’t let me get a drink was rushed and hate it there used to live getting some breakfast but couldn’t even get a drink please hire someone that speaks English!
Usually quick service
Tasted my coffee and it tasted like dish soap and when I opened it up it had dish soap bubbles on top and on the lid! Terrible.
Atmosphere: 1
Food: 1
Service: 1
Joe just went into the dunks and after pretty much giving up on being taken care of like the manager said.. when I went in the guy only took the money for my coffee and told me the donut was free. I thought hey better then nothing though I thought I should of been offered a coffee 1 time for free . The manager did say they would take care of it been there at least 8 times since the meds up and never even acknowledged so I had hivinup on it and was fine with that but then the kid tells me my donut is free. I've paid. And tipped and manager calls me back to counter confusing the kid and myself making me believe for a second he was going to refund the coffee. But NOPE. He yellse the rice of the donut and has me pay for the item I was just told was free. Don't know your morals. But in my world. That's just wrong. Whatever. OVER IT. I ALWAYS GET SCREWED. Not only am I USED TO IT. But I should have known better. Shame on me. .
Atmosphere: 4
Food: 3
Service: 4
Our pickup orders were fast, accurate, and food was tasty. We were traveling so a quick restroom trip was needed and I liked it was right off the highway. The restroom itself was well lit, clean, and not broken so that's a plus.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Dunkin' Refreshers, Toasted Almond Cold Brew, Bagels
Got 2 wrong coffees, I wanted one coffee. I didn’t have time to get a refund and a new coffee. I was told to come back later. I can back 3 times. The 3rd time I was told I couldn’t get a refund. They remember the situation and explained to the manager. He told me no refund. It’s $7.90 really. You really want me to make this a big deal and I definitely will small claims court tripple damages of $7.90, court cost, and my days pay for court. $7.90 will end up costing almost $2000.
The WORST coffee ever!They NEVER make decaf and when ordered it’s always bitter ( def NOT decaf! I can tell) they give regular to me to keep their previous drive through line moving. The morning staff is needs more training with every aspects of their job. The afternoon staff is lovely and knows how to make good coffee!
Atmosphere: 2
Food: 2
Service: 1
The staff here is very nice, but today I got burnt coffee and a stale muffin. What happened to Dunks?! Very disappointing!
Ppl are awesome here
Atmosphere: 5
Food: 5
Service: 5
Very clean, restrooms very clean and well stocked. The staff is very friendly and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Restaurantji Recommends
Good and friendly people. Clean restrooms.
Atmosphere: 5
Food: 4
Service: 5
I love dunkins and the
Atmosphere: 5
Food: 5
Service: 5
Why do I buy their coffee. Always gross. I never learn.
Dunkin is usually crowded & noisy. But a nice selection of frozen drinks & hot drinks, coffee. Various food item selection okay. I'm fussy about what food I eat.
Atmosphere: 3
Food: 3
Service: 3
I don't understand how you mess up every single freaking order ??????
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