. Their coffe hasnt been very good for a few years now and the food has never been all that great to begin with. Maybe its just me or maybe they switched up where they buy the beans from but it not as good of coffee as it was few years ago. Price is a bit high considering the quality.
Atmosphere: 3
Food: 2
Service: 2
Kimberly Stokes
The best dunkin donuts shop in Berkshire county is the Dalton ave location. The staff is, by far, the most polite and respectful staff. This location happens to also be the quickest with taking your order and receiving your food in ample time. I live closer to 2 other locations yet I will walk an extra half mile just to go to the Dalton ave location.
Atmosphere: 5
Food: 5
Service: 5
Andre Henderson
The food was heated up. Not like they actually cooked it. But it was edible.
Atmosphere: 4
Food: 4
Service: 4
Seven Noel
Last night me and my partner had placed a mobile order for convenience purposes because we saw they closed in 45 minutes. We make our way into the store, wait for our drinks, after about 5 minutes the worker with (pink hair, piercings) places the drinks on the counter and just says: “i’m assuming this is the mobile order” in a very passive aggressive/condescending manner. Keep in mind, we hadn’t said a word to this worker, she didn’t even say hello when we walked through the door, and blatantly ignored us, until placing our drinks on the counter and walking over to the other customer waiting to order. WHEN she gets to this other customer, she quietly mumbles something under her breath about me and my partner TO a customer and we didn’t even say a SINGLE word to this girl (cause she didn’t even acknowledge us), and didn’t cause a hard time. we actually placed the order on the app so it was faster and it’d be ready, once we arrived. I think it’s extremely unnecessary and EXTREMELY unprofessional to have a worker that is rude and passive aggressive to customers. Absolutely disappointed in our experience.
Atmosphere: 1
Food: 1
Service: 1
Alison Woods
We come here often, the line gets pretty long for the drive thru, which I think is a combination of volume and slow service. Today we were given loaded hash browns with cold cheese on top. I mean cold from the fridge, we could feel the cold through the container. Employees were super polite and took steps to correct the mistake as soon as we asked to have it fixed. I think they just scooped it out, heated it up and put it back in because there was still some cold cheese in there but I was able to mix it around and it wasn't that big a deal.
Atmosphere: 2
Food: 3
Service: 3
erica wood
Didn't appreciate coffee grounds in my coffee 🤮
Olivia C
All the workers had no thoughts going through their head (high) they gave us the wrong donut and we ordered 2 of the same lattes but they were completely different one with cold foam one with whip cream. Not to mention no straws when they had the dome lids that need straws. New employees are needed ASAP
Dennis
Waiting at drive through 20 minutes then the guy. wants to give me a attitude.
Atmosphere: 1
Food: 1
Service: 1
Celeste Boone
I mean, it's Dunkin', what DO you say? YUM!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Zach Geranios
Forgot to give me what I ordered and you can’t call the store for some reason.
Would have loved to order some coffees, but having used the bathroom first and there was NO soap dispenser in the women’s bathroom (I had to go to the men’s to wash my hands) I decided to pass on getting anything. Ew.
Atmosphere: 1
Ece Şenol
My darling, it's nice if it works
Atmosphere: 5
Food: 5
Service: 5
Catherine Turner
I run on Dunkin!♥️
Food: 5
Service: 5
Mariah Desiree
Easily the best Dunkin location in Pittsfield. Coffee is always fresh never burnt. Employees are super friendly and very accommodating. Travel out of the way specifically for this Dunkin every morning. Thank you to this Dunkin team for being amazing and providing great customer service!!
. Their coffe hasnt been very good for a few years now and the food has never been all that great to begin with. Maybe its just me or maybe they switched up where they buy the beans from but it not as good of coffee as it was few years ago. Price is a bit high considering the quality.
Atmosphere: 3
Food: 2
Service: 2
The best dunkin donuts shop in Berkshire county is the Dalton ave location. The staff is, by far, the most polite and respectful staff. This location happens to also be the quickest with taking your order and receiving your food in ample time. I live closer to 2 other locations yet I will walk an extra half mile just to go to the Dalton ave location.
Atmosphere: 5
Food: 5
Service: 5
The food was heated up. Not like they actually cooked it. But it was edible.
Atmosphere: 4
Food: 4
Service: 4
Last night me and my partner had placed a mobile order for convenience purposes because we saw they closed in 45 minutes. We make our way into the store, wait for our drinks, after about 5 minutes the worker with (pink hair, piercings) places the drinks on the counter and just says: “i’m assuming this is the mobile order” in a very passive aggressive/condescending manner. Keep in mind, we hadn’t said a word to this worker, she didn’t even say hello when we walked through the door, and blatantly ignored us, until placing our drinks on the counter and walking over to the other customer waiting to order. WHEN she gets to this other customer, she quietly mumbles something under her breath about me and my partner TO a customer and we didn’t even say a SINGLE word to this girl (cause she didn’t even acknowledge us), and didn’t cause a hard time. we actually placed the order on the app so it was faster and it’d be ready, once we arrived.
I think it’s extremely unnecessary and EXTREMELY unprofessional to have a worker that is rude and passive aggressive to customers.
Absolutely disappointed in our experience.
Atmosphere: 1
Food: 1
Service: 1
We come here often, the line gets pretty long for the drive thru, which I think is a combination of volume and slow service. Today we were given loaded hash browns with cold cheese on top. I mean cold from the fridge, we could feel the cold through the container. Employees were super polite and took steps to correct the mistake as soon as we asked to have it fixed. I think they just scooped it out, heated it up and put it back in because there was still some cold cheese in there but I was able to mix it around and it wasn't that big a deal.
Atmosphere: 2
Food: 3
Service: 3
Didn't appreciate coffee grounds in my coffee 🤮
All the workers had no thoughts going through their head (high) they gave us the wrong donut and we ordered 2 of the same lattes but they were completely different one with cold foam one with whip cream. Not to mention no straws when they had the dome lids that need straws. New employees are needed ASAP
Waiting at drive through 20 minutes then the guy. wants to give me a attitude.
Atmosphere: 1
Food: 1
Service: 1
I mean, it's Dunkin', what DO you say? YUM!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Forgot to give me what I ordered and you can’t call the store for some reason.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Charging for water
Would have loved to order some coffees, but having used the bathroom first and there was NO soap dispenser in the women’s bathroom (I had to go to the men’s to wash my hands) I decided to pass on getting anything. Ew.
Atmosphere: 1
My darling, it's nice if it works
Atmosphere: 5
Food: 5
Service: 5
I run on Dunkin!♥️
Food: 5
Service: 5
Easily the best Dunkin location in Pittsfield. Coffee is always fresh never burnt. Employees are super friendly and very accommodating. Travel out of the way specifically for this Dunkin every morning. Thank you to this Dunkin team for being amazing and providing great customer service!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Muffins, Donuts
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