Always use the drive-thru so I can't comment on the atmosphere. Staff is always great. Coffee seems watered down lately, I'm sorry to say.
Food: 4
Service: 5
Julia Ostellino
I ordered two drinks through the mobile app. They didn’t have one of the drinks, but had the other. When I got the drink, I noticed it tasted like matcha instead of a Macchiato. She made me a matcha instead of a coffee😭😭😭 I was kinda sad because I was excited for my Macchiato. Also, what if I was someone with a Matcha allergy? The printed label still said “Macchiato” but I did not get it. Lol. It’s fine, but I couldn’t drive back and return it because I was in a rush. Wasted $7 :(
Mayra B Smith
My order was quick and ready. When I ordered ahead.
Atmosphere: 3
Food: 4
Service: 4
Dragon V
Typical Duncan good food but is it me or the machines are always down? Starting to feel they have McDonald's ice machines lol.
Atmosphere: 4
Food: 4
Service: 4
frank maher
Just got a coffee & a donut. Busy place very efficient service level
Atmosphere: 5
Food: 5
Service: 5
Ty Hart
2 dollars for one donut, breakfast sandwich is not good at all
Service: 1
Roxie Rachel
There was a long hair wrapped around my bacon egg and cheese. The rest of my order was good but that was actually pretty gross to bite into. I spent almost $30 on my order. So I’m not happy about wasting my breakfast to the trash can.
Normally this store can be hit or miss but this review is because of EL Jon, the best employee ever! Whatever signature drink regardless if I want a EL Frozen, EL Hot, or EL Iced its always made with care and perfection. If its later in the day and you need a good drink go into east street dunkin and ask for EL Jon and ask for one of his EL classics!
Atmosphere: 5
Food: 5
Service: 5
Alisha Barretr
Will never go back there my hash browns were hard as a rock and my sandwich just sucks they need better cooks
Issac Ferrer
Workers are nice but drink was made wrong
Atmosphere: 4
Food: 2
Service: 3
Manhattan Man
🥯🧋🍩😁👍🏻 🥯🧋🍩😁👍🏻 🥯🧋🍩😁👍🏻 THIS #dunkindonuts restaurant on Fourth Street, unlike the others on First Street and South Street, are so humble, polite, and make your orders perfect! I would so recommend this place for everyone in Pittsfield!
Atmosphere: 5
Food: 5
Service: 5
Abby Ronan March
It was a nicely new renovated dining room however teenagers destroyed it and the garbage outside snd where smoking weed vaoes in the bathroom. They all went in the women's restroom. Boys and girls. Left s huge mess I went to wait for the bathroom and when 3 girls and 2 Boys came out in a cloud of smoke and smelt like weed.. besides that tge employees, food and service was great as Aways.
Great Place for a Cup of Coffee.
Atmosphere: 5
Food: 5
Service: 5
Always use the drive-thru so I can't comment on the atmosphere. Staff is always great. Coffee seems watered down lately, I'm sorry to say.
Food: 4
Service: 5
I ordered two drinks through the mobile app. They didn’t have one of the drinks, but had the other. When I got the drink, I noticed it tasted like matcha instead of a Macchiato. She made me a matcha instead of a coffee😭😭😭 I was kinda sad because I was excited for my Macchiato. Also, what if I was someone with a Matcha allergy? The printed label still said “Macchiato” but I did not get it. Lol. It’s fine, but I couldn’t drive back and return it because I was in a rush. Wasted $7 :(
My order was quick and ready. When I ordered ahead.
Atmosphere: 3
Food: 4
Service: 4
Typical Duncan good food but is it me or the machines are always down? Starting to feel they have McDonald's ice machines lol.
Atmosphere: 4
Food: 4
Service: 4
Just got a coffee & a donut. Busy place very efficient service level
Atmosphere: 5
Food: 5
Service: 5
2 dollars for one donut, breakfast sandwich is not good at all
Service: 1
There was a long hair wrapped around my bacon egg and cheese. The rest of my order was good but that was actually pretty gross to bite into. I spent almost $30 on my order. So I’m not happy about wasting my breakfast to the trash can.
Atmosphere: 5
Food: 1
Service: 4
LOVE IT LOVE IT LOVE IT
Atmosphere: 5
Food: 5
Service: 5
Be prepared to wait !!!
Restaurantji Recommends
Normally this store can be hit or miss but this review is because of EL Jon, the best employee ever! Whatever signature drink regardless if I want a EL Frozen, EL Hot, or EL Iced its always made with care and perfection. If its later in the day and you need a good drink go into east street dunkin and ask for EL Jon and ask for one of his EL classics!
Atmosphere: 5
Food: 5
Service: 5
Will never go back there my hash browns were hard as a rock and my sandwich just sucks they need better cooks
Workers are nice but drink was made wrong
Atmosphere: 4
Food: 2
Service: 3
🥯🧋🍩😁👍🏻 🥯🧋🍩😁👍🏻 🥯🧋🍩😁👍🏻
THIS #dunkindonuts restaurant on Fourth Street, unlike the others on First Street and South Street, are so humble, polite, and make your orders perfect! I would so recommend this place for everyone in Pittsfield!
Atmosphere: 5
Food: 5
Service: 5
It was a nicely new renovated dining room however teenagers destroyed it and the garbage outside snd where smoking weed vaoes in the bathroom. They all went in the women's restroom. Boys and girls. Left s huge mess I went to wait for the bathroom and when 3 girls and 2 Boys came out in a cloud of smoke and smelt like weed.. besides that tge employees, food and service was great as Aways.
Atmosphere: 4
Food: 5
Service: 5
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