Dunkin'

480 W Housatonic St, Pittsfield
(413) 442-1780

Recent Reviews

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Rafael Camilo

Horrible costumer service

Atmosphere: 1

Food: 1

Service: 1

Peter Krupka

Wait in line 10 minutes only to be told this is the last customer where closing the lobby!!! Only because they can’t keep up !

Atmosphere: 1

Service: 1

Michael Moran

If there's no other coffee around then it'll do

Atmosphere: 2

Food: 2

Service: 2

Tom Màssey

Always the best coffee with great service.

Atmosphere: 5

Food: 5

Service: 5

Tyler James

I’ve never had the simplest order get messed up so many times and have the most strange interactions in a drive thru at any other Dunkins except this one. I get in line and say “medium hot French vanilla cream no sugar”, they repeat gibberish back to me. I slow down and repeat my order again “medium hot French vanilla cream no sugar”. They repeat back “with milk?” So I say again “medium hot French vanilla cream no sugar”. They responded the amount I owe. I pull up to pay at the next window. The girl hands me some iced lemon Frappuccino with milk. I look at her and say “nope” “medium hot French vanilla cream no sugar”. She says “oh ok yup the medium hot”. I pay, she hands me my coffee, and I drive off. I take a sip, it’s a medium hot Carmel macchiato. I just wanted my medium hot French vanilla cream no sugar.

Atmosphere: 4

Food: 2

Service: 2

Sherry Dyer

I ordered two coffees one black and one with three sugars and light unfortunately I should have checked my coffee before I went out because no cream was ever added

Mayra B Smith

The best one in the area

Atmosphere: 5

Food: 5

Service: 5

Rich Keyes

Unfortunately, a little wait is due to numerous customers/cars ahead of me, otherwise fast service. Food was as to order and tasty.

Atmosphere: 3

Food: 5

Service: 5

Mark Wilson

They need good management asap . At cashier didn’t know anything.

Atmosphere: 1

Food: 1

Service: 1

Tamara Bousquet

Just ok

Parking: Nope

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Dunkin' Refreshers

Jeremy Vranas

I used to visit DD daily even after working at several locations but I've gotten a uncooked muffin just straight dough and also my last coffee was like a dirty water... I always have gotten great products from our local DD but the last few months have been a real eye opener for me, the app didn't even respond either after I told them about raw uncooked muffin !!!!!!!!!

Dietary restrictions: Don't eat this food unless inspected and I mean thoroughly!!

Atmosphere: 4

Food: 3

Service: 5

C J Makuch

Totally disgusting the fact there is 5 people working, but yet the sign says on counter... drive thru only..no counter service....so the truck drivers get screwed.... LAZY!

Atmosphere: 1

Service: 1

melissa kimok-braman

Always closes early. Every night they close their hot food earlier and earlier. Last night it was an hour early , tonight it was 2 hours early. How can the employees just decide they don’t want to cook anymore. Definitely needs better supervision

Atmosphere: 1

Food: 1

Service: 1

susan ryan

Was on able to get drinks because mechine was down again must order from app.because register is always close

Atmosphere: 4

Food: 5

Service: 5

Chris Makuch

Totally disgusting the fact there is 5 people working, but yet the sign says on counter... drive thru only..no counter service....so the truck drivers get screwed.... LAZY!

Atmosphere: 1

Service: 1

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