Dunkin'

1653 North St, Pittsfield
(413) 242-9381

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Recent Reviews

Disorganized, to say the least. Had to wait TOO LONG for simple service at the counter, because workers were tripping over each other trying to get the backed-up drive thru moving. Customers behind me in line actually left because it was taking too long. Need one person dedicated to counter service and then, once your indoor customer's orders are taken; dealt with, THEN help out at the drive thru!! On top of that, there was apparent miscommunication? and we received one...
Close to my home, but sad to say, I can usually drive out of town to another of their locations and get served much quicker than their drive thru line moves. This mornings wait was ridiculous and there was only 3 cars ahead of me, it shouldn't take 15 minutes to get to window. Several cars behind me pulled out of line and left.
So it's a Dunkin inside a gas station the atmosphere isn't anything special but the staff are GREAT AND ALWAYS WILLING TO HELP!!! THEY GET YOUR ORDERS RIGHT YUP ? LOVE THAT PART AS OTHERS DONT SO MUCH. If you want fresh and fast this location is the go to!!!!

Parking: Parking in front of store and how the side that the drive thru is on also has decent parking!!!

Wheelchair accessibility: Yes 1st floor wheelchairs easily in and out including restrooms...

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