It’s my fault for not checking my food before I left. I said no mayo, receipt said no mayo: translation- put a gallon of mayo on it. Basically paid 30 bucks for world’s smallest pbutter shake.
Patrick Warger
Staff is cheerful and very helpful. Just remodel their spot it looks great. Service is great. Food is cooked right there infront of you and they actually focus highly on cleanliness and food safety (changing gloves before touching other things, paying attention to meat temp) things u hope other restaurants are practicing but you never know while you eat at those places.
Atmosphere: 5
Food: 5
Service: 5
Chris Al
Food nd service was great, I don't like their bacon test,,looks like they're playn with the food,I can see 3-6in from the table with a wrap underneath to fall on if it doesn't break, but any hyer nd that's it,. other than that it was great,service nd all,Lotta laughs nd good vibes,
Atmosphere: 5
Food: 5
Service: 4
Ric Owen
Love that they offer burgers wrapped in lettuce for those avoiding bread
Atmosphere: 4
Food: 5
Service: 4
Karen Stewart
An incredible BLT I've wanted all summer, but I don't live near a 5 Guys. This one lived up to the legend, and I left room for 4 or 5 fries
Food: 5
Service: 5
Robert Gidding
I bought veggie sandwich. It was okay, not better
Atmosphere: 3
Food: 3
Service: 3
B B
Long wait times when it is not busy. Long time to be acknowledged by staff. They were also not paying attention to what the order says.
Service: 1
Patrick Rooney
What can you say?It's five guys, not bad at all.
Atmosphere: 4
Food: 5
Service: 5
todd prouty
Great service great food staff was excellent and nice. Christina was awesome as well as the others. Very nice and polite to her crew. Kind of cold inside today but food was hot as well. Not many places serve hot food anymore. But definitely will be back. Thank you
Atmosphere: 5
Food: 5
Service: 5
kenn king
The young lady who took our order was very pleasant. The cook/manager was keeping his staff interested in the work by joking with them. The place was very clean.
door dashed and they made my order completely wrong. Received bread with onions and a patty. I wanted a burger with pickles lettuce ketchup and mayo. All I looked forward too after work. Very upset.
Albert Ramirez
To expensive 22 bucks drink tasted like shit burger good but two small fries to salty
Atmosphere: 5
Food: 2
Service: 5
Anya
Five Guys is hands down home to the best burgers in the state—especially the bacon cheeseburgers, which are juicy, fresh, and bursting with flavor. The fries? Out of this world. Even two small orders can feed three people and still leave leftovers. It’s an emotional and culinary rollercoaster in the best way possible—mouthwatering, satisfying, and always worth the trip.
But what really elevates this location is the heart behind the counter. Ernest, in particular, is a treasure. His smile is the kind that warms your spirit. He remembers people, greets every customer like they matter, and radiates a kind, welcoming energy that turns a good meal into a great experience.
My family and I even have a little tradition here—we guess where the potatoes came from, thanks to the cute whiteboard by the register. We snack on the generous peanut baskets while we wait, catching up while anticipating the feast ahead. It’s a sweet tradition in a place that feels like part of our lives.
We go out of our way to come here not just for the giant, delicious portions, but because the customer service is truly dreamlike: warm, efficient, friendly, and full of joy. The team deserves every tip and every bit of recognition for creating something special. Five Guys isn’t just a burger stop—it’s a happy memory in motion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger with Cajun Fries, Little Bacon Burger
Kathleen Robinson
April 19th I traveled from Shippensburg pa to Pittsfield MA to have my birthday dinner with my family. 5 guys is my favorite burger place regardless of where it is. Thanks for having the best burgers and fries. Kathleen Robinson
It’s my fault for not checking my food before I left. I said no mayo, receipt said no mayo: translation- put a gallon of mayo on it. Basically paid 30 bucks for world’s smallest pbutter shake.
Staff is cheerful and very helpful. Just remodel their spot it looks great. Service is great. Food is cooked right there infront of you and they actually focus highly on cleanliness and food safety (changing gloves before touching other things, paying attention to meat temp) things u hope other restaurants are practicing but you never know while you eat at those places.
Atmosphere: 5
Food: 5
Service: 5
Food nd service was great,
I don't like their bacon test,,looks like they're playn with the food,I can see 3-6in from the table with a wrap underneath to fall on if it doesn't break, but any hyer nd that's it,. other than that it was great,service nd all,Lotta laughs nd good vibes,
Atmosphere: 5
Food: 5
Service: 4
Love that they offer burgers wrapped in lettuce for those avoiding bread
Atmosphere: 4
Food: 5
Service: 4
An incredible BLT I've wanted all summer, but I don't live near a 5 Guys. This one lived up to the legend, and I left room for 4 or 5 fries
Food: 5
Service: 5
I bought veggie sandwich. It was okay, not better
Atmosphere: 3
Food: 3
Service: 3
Long wait times when it is not busy. Long time to be acknowledged by staff. They were also not paying attention to what the order says.
Service: 1
What can you say?It's five guys, not bad at all.
Atmosphere: 4
Food: 5
Service: 5
Great service great food staff was excellent and nice. Christina was awesome as well as the others. Very nice and polite to her crew. Kind of cold inside today but food was hot as well. Not many places serve hot food anymore. But definitely will be back. Thank you
Atmosphere: 5
Food: 5
Service: 5
The young lady who took our order was very pleasant. The cook/manager was keeping his staff interested in the work by joking with them. The place was very clean.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Such a friendly crew! Burgers awesome, as always!
Atmosphere: 5
Food: 5
Service: 5
door dashed and they made my order completely wrong. Received bread with onions and a patty. I wanted a burger with pickles lettuce ketchup and mayo. All I looked forward too after work. Very upset.
To expensive 22 bucks drink tasted like shit burger good but two small fries to salty
Atmosphere: 5
Food: 2
Service: 5
Five Guys is hands down home to the best burgers in the state—especially the bacon cheeseburgers, which are juicy, fresh, and bursting with flavor. The fries? Out of this world. Even two small orders can feed three people and still leave leftovers. It’s an emotional and culinary rollercoaster in the best way possible—mouthwatering, satisfying, and always worth the trip.
But what really elevates this location is the heart behind the counter. Ernest, in particular, is a treasure. His smile is the kind that warms your spirit. He remembers people, greets every customer like they matter, and radiates a kind, welcoming energy that turns a good meal into a great experience.
My family and I even have a little tradition here—we guess where the potatoes came from, thanks to the cute whiteboard by the register. We snack on the generous peanut baskets while we wait, catching up while anticipating the feast ahead. It’s a sweet tradition in a place that feels like part of our lives.
We go out of our way to come here not just for the giant, delicious portions, but because the customer service is truly dreamlike: warm, efficient, friendly, and full of joy. The team deserves every tip and every bit of recognition for creating something special. Five Guys isn’t just a burger stop—it’s a happy memory in motion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger with Cajun Fries, Little Bacon Burger
April 19th I traveled from Shippensburg pa to Pittsfield MA to have my birthday dinner with my family. 5 guys is my favorite burger place regardless of where it is. Thanks for having the best burgers and fries. Kathleen Robinson
Atmosphere: 5
Food: 5
Service: 5
Loading...