Called them at 12:45 to place a small order for delivery and was told it would be 40 minutes. They were at my door in 15 minutes! what a pleasant surprise that was! Not to mention, their crab Rangoon is the best we've ever had. The service and food was excellent.
Michelle Lewis
Love the food here. Best Chinese food in MA. We drive over an hour just to bring this excellent food home.
Atmosphere: 5
Food: 5
Service: 5
Jessica Hawley
I love their menu items. Sometimes it’s a hit or miss. You can tell when the food is old tasting but besides that it’s one of the best ones that is close to Pittsfield Mass.
Atmosphere: 3
Food: 3
Service: 4
tristen miller
Pretty consistent good Chinese food haven't had a bad order
Atmosphere: 5
Food: 5
Service: 5
Zin A.
Everything I have ordered at Golden Phoenix has been delicious! They always get the order right and their delivery is always on time. Will continue to order from them.
How much for a trim? Ya know, since the dining space is now a
Atmosphere: 1
Food: 3
Service: 3
IamMe
This is my favorite Chinese restaurant, in Pittsfield. The food is tasty, and the portions are quite large.I have five teens, and usually order two of the House pupu platters, or three of the special combinations. And, then we split them, without anyone still being hungry.They have to fight over the sauces, and fortune cookies, but at least they're full, at a price I can afford.Vegetarian options: It's Chinese. There are plenty of things to choose from that are vegetarian. Maybe, not strict vegan, but vegetarian. And, it's quite tasty.Parking: It's not the restaurant's fault, there is simply a very bad parking situation on North St., now. There are fewer spaces, due to the bike lane, and some businesses are taking up a lot of the few that are left, with cement barriers, and tables and stuff.You used to be able to park behind the restaurant, too, but can't do that anymore, either. I don't know why. Maybe apartments upstairs?That's why I usually get deliveries. It's very, very, hard to get a parking spot.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Orange Chicken, Boneless Spare Ribs, Egg Roll, Roast Pork Lo Mein, Sweet and Sour Chicken, Vegetable Fried Rice, Sesame Chicken, Teriyaki Beef, Pu Pu Platter for 2, Chicken Lo Mein
S “Blatant One” J
I moved to this area over 3yrs ago and tried several Chinese restaurants before I finally picked Golden Phoenix as my go to every time I get the craving.Fast hot and delicious. I recommend giving them a try.Vegetarian options: I had the steamed vegetables and they were very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll, Roast Pork Lo Mein, Mushroom Egg Foo Young, Chicken Lo Mein
Brian K.
The food is pretty good except for one thing -- they're waaaay too lazy in cutting up the food. Chicken & broccoli had pieces up to 3" wide and high, and the broccoli wasn't cut up enough. You also have to separate the giant chunks of General Tso's chicken. When I order delivery, they usually say an hour, sometimes 45 minutes, and it almost always arrives a bit earlier. I think one time they got something slightly wrong, but it was no big deal.
Lois Prew
As always, I had a positive delivery experience with Golden Phoenix. The driver was prompt and courteous, and the food was delicious. I highly recommend it.
I ordered pupu plater..its all over cooked..rice is musshy...and chicken is all batter...nasty...
Atmosphere: 4
Food: 1
Amazing as always! Great food! Great price! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken
Can you guys stop littering my neighborhood and complex with your menus and advertising things on our doors I don’t want anything on my door!!!!
Atmosphere: 1
Food: 1
Service: 1
Can't ever go wrong with Chinese food it's not New York city but it gets the job done just tell them how u like it wings extra crispy ya heard !!!
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Plain Fried Rice, Orange Chicken, Boneless Spare Ribs, Half Chicken, Egg Roll, Happy Meal, Vegetable Fried Rice, Mongolian Chicken, Beef, Sesame Chicken, Teriyaki Beef, Chicken Lo Mein, Chicken Wing
Kid-friendliness: It's not kid friendly at all
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Orange Chicken, Boneless Spare Ribs
Called them at 12:45 to place a small order for delivery and was told it would be 40 minutes. They were at my door in 15 minutes! what a pleasant surprise that was! Not to mention, their crab Rangoon is the best we've ever had. The service and food was excellent.
Love the food here. Best Chinese food in MA. We drive over an hour just to bring this excellent food home.
Atmosphere: 5
Food: 5
Service: 5
I love their menu items. Sometimes it’s a hit or miss. You can tell when the food is old tasting but besides that it’s one of the best ones that is close to Pittsfield Mass.
Atmosphere: 3
Food: 3
Service: 4
Pretty consistent good Chinese food haven't had a bad order
Atmosphere: 5
Food: 5
Service: 5
Everything I have ordered at Golden Phoenix has been delicious! They always get the order right and their delivery is always on time. Will continue to order from them.
Restaurantji Recommends
How much for a trim? Ya know, since the dining space is now a
Atmosphere: 1
Food: 3
Service: 3
This is my favorite Chinese restaurant, in Pittsfield. The food is tasty, and the portions are quite large.I have five teens, and usually order two of the House pupu platters, or three of the special combinations. And, then we split them, without anyone still being hungry.They have to fight over the sauces, and fortune cookies, but at least they're full, at a price I can afford.Vegetarian options: It's Chinese. There are plenty of things to choose from that are vegetarian. Maybe, not strict vegan, but vegetarian. And, it's quite tasty.Parking: It's not the restaurant's fault, there is simply a very bad parking situation on North St., now. There are fewer spaces, due to the bike lane, and some businesses are taking up a lot of the few that are left, with cement barriers, and tables and stuff.You used to be able to park behind the restaurant, too, but can't do that anymore, either. I don't know why. Maybe apartments upstairs?That's why I usually get deliveries. It's very, very, hard to get a parking spot.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Orange Chicken, Boneless Spare Ribs, Egg Roll, Roast Pork Lo Mein, Sweet and Sour Chicken, Vegetable Fried Rice, Sesame Chicken, Teriyaki Beef, Pu Pu Platter for 2, Chicken Lo Mein
I moved to this area over 3yrs ago and tried several Chinese restaurants before I finally picked Golden Phoenix as my go to every time I get the craving.Fast hot and delicious. I recommend giving them a try.Vegetarian options: I had the steamed vegetables and they were very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll, Roast Pork Lo Mein, Mushroom Egg Foo Young, Chicken Lo Mein
The food is pretty good except for one thing -- they're waaaay too lazy in cutting up the food. Chicken & broccoli had pieces up to 3" wide and high, and the broccoli wasn't cut up enough. You also have to separate the giant chunks of General Tso's chicken. When I order delivery, they usually say an hour, sometimes 45 minutes, and it almost always arrives a bit earlier. I think one time they got something slightly wrong, but it was no big deal.
As always, I had a positive delivery experience with Golden Phoenix. The driver was prompt and courteous, and the food was delicious. I highly recommend it.
Food: 5
Service: 5