Jae's at the Hilton Garden Inn

I am writing to express concern about an incident that occurred at your restaurant today when I was asked to leave while accompanied by my service dog and my daughter. I am 76 year old woman with lime disease. leukemia, rheumatoid arthritis and some diminished mental capacity.

My service dog has been trained to take me home. I love to walk but sometimes get disoriented and lost.

Under the Americans with Disabilities Act (ADA), individuals with disabilities are allowed to bring their trained service animals into restaurants and other public places. The law specifically states that businesses may not require documentation for a service animal and may not deny entry unless the animal is out of control or not housebroken.

At no point was my dog disruptive or unclean. Being asked to leave was distressing and discriminatory. I hope this was a misunderstanding, and I would appreciate your staff being informed of the ADA’s service animal requirements so this does not happen to anyone else.

For your reference, the Department of Justice outlines these rules on the ada web site. This is a federal law.

Best sushi in the Berks.
Nice setting.

Atmosphere: 5

Food: 5

Service: 5

Great go-to for sushi in the Northern Berkshires.

Atmosphere: 5

Food: 5

Service: 5

Tried to order takeout and had to call multiple times before getting through-the phone would ring and ring then disconnect. When we got home, we noticed the rice for the stir fry was forgotten, all the vegetables were peppers and onions and the drunken noodles were thick and gummy. Horrible experience from start to finish both bad service and bad food and expensive to boot.

Food: 1

Service: 1

Tyler was an attentive and helpful waiter but must speak louder for us old farts. Wife had the work sea bass dish and was pleased with presentation, size, taste. Duck dish was deep fried and was plentiful but not a stellar dish. Bartender made a fabulous bullet Manhattan. Very pleasant vibe

Atmosphere: 4

Food: 4

Service: 4

Many options, beautiful presentation, very tasty.

Atmosphere: 4

Food: 4

Service: 4

I WAS THERE WITH A GROUP OF CO-WORKERS.. I ORDERED THE RIBS, & SHRIMP FRIED RICE WHICH WAS DELICIOUS.. IT WAS A BIT NOISY, AND THE WAITRESS GOT OUR BILL WRONG A FEW TIMES, BECAUSE IT WAS FOUR OF US, AND OF COURSE WE WANTED TO PAY SEPARATELY WHICH WE DID TELL HER.. I THINK SHE WAS UNDER THE INFLUENCE OR SOMETHING.. AT THAT POINT AFTER SHE SCREWED IT UP.. WE JUST FIGURED IT OUT, AND ALL JUST PITCHED IN.. SHE HAD ONE RECEIPT FIRST, THEN SHE BROUGHT US TWO.. IT WAS CRAZY.. OTHER THAN THAT THE FOOD WAS GOOD AND A BEAUTIFUL ATMOSPHERE, BUT THE STAFF WASN'T NICE, AND SOME OF THE PPL AROUND US WASN'T NICE EITHER.. THERE WAS A CRYING BABY, AND STAFF ASKED IF THEY COULD LEAVE ALONG WITH THEIR BABY & TODDLER.. I THOUGHT THAT WAS VERY RUDE.. I TOLD MYSELF THAT I HOPE THEY CHANGE THERE MANNERS AND BE MORE CONSIDERATE!

Atmosphere: 5

Food: 5

Service: 3

Exceptional cuisine and service. Korean, Thai and other Asian-inspired foods proved to be excellent. Sushi was SO fresh whether it was the yellowtail, tuna or anything else. I will definitely go back

Atmosphere: 5

Food: 5

Service: 5

Delicious food, fun atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Great spot for when craving Korean! Sushi is fabulous too! Highly recommend the Kobe mandoo, the kalbi the chijaes remind me of mom’s cooking!

Atmosphere: 4

Food: 5

Service: 5

Jaes, you remodeled but all you did was cram in more tables! The chairs screech, people have to yell across the tables to be heard... no fun anymore.

Atmosphere: 1

Food: 4

Service: 5

Delicious dumplings and savory sushi!🍣

Atmosphere: 5

Food: 5

Service: 5

Great sushi and sashimi. Korean specialties. Doesn’t get better than this.

Atmosphere: 5

Food: 5

Service: 5

Food was very good pan Asian which normally I don’t try as I’ve been spoiled with access to some of the best various Asian foods in the country in NYC.

However the sushi was decent, the drunken noodles good, and the tempura not so bad.
Portions very large! Took home a lot.

The service was excellent- we had a lovely Indonesian server

Would return

Atmosphere: 3

Food: 5

Service: 5

The food tastes good and prices are reasonable.