Otto's Kitchen & Comfort

95 East St, Pittsfield
(413) 344-4748

Recent Reviews

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Gab Delmor

Nothing special!

Atmosphere: 2

Food: 2

Service: 2

Dona Senecal

Best burger, parmesan peppercorn, that I have ever eaten. Great selection of beer on draft, especially local choices. Beautifully remodeled inside. Great service.

Bryan Alvarez

Today I had a bad experience with the manager of this restaurant while I was waiting for my breakfast I decided to answer a call from a customer and while I was talking to him the manager called my attention to hang up the call that was bothering the others which is not true I had not even been talking for 5 minutes I think it is a lack of respect that I pay in this restaurant to get a good breakfast and not be able to answer a call I think it was very racist because I was speaking Spanish with my client she brought me my bill and told me that when I was ready to leave and then he take photo of my truck i think if we go to this restaurant is for take good service to i hope this would happened to anyone in the future……

Service: 3

Michael Callahan

Had a great omelet and home fries this morning. Excellent friendly service.

Atmosphere: 5

Food: 5

Service: 5

Z H

10/10 experience! Very spacious cute restaurant. Staff is kind and great! Food is AMAZING!

Atmosphere: 5

Food: 5

Service: 5

William Drescher

Awesome as usual. Love thier T shirts too

Atmosphere: 5

Food: 5

Service: 5

Haley Michelson

Everyone was friendly, and the food was good! They also had the best grits I have ever had. They had so much flavor. And the coffee was good too.

Atmosphere: 5

Food: 5

Service: 5

Heather Love

Great place excellent service!!!

Atmosphere: 5

Food: 5

Service: 5

Vicki G

Otto’s was open on New Year’s Day so our group of 6 went in for breakfast before driving home to CT. The staff, food, and decorations were great. The grits were so creamy and cheesy. Loved my burroto, others enjoyed their avocado toast, breakfast sandwich, pancakes, and biscuits and gravy. I have this place saved to go back anytime we’re in the area!

Atmosphere: 5

Food: 5

Service: 5

Sahsha Pellot

The food would have been great if the waitresses attitudes weren't so nasty and entitled in short and impersonal I will never eat there again due to these waitresses very very rude not Michelle but the other ones

Atmosphere: 3

Food: 1

Service: 1

reagan finnegan

After our transmission blew out from the car, we found ourselves walking all across Pittsfield looking for breakfast. We found comfortability and a family feel as we sat at the bar for a few hours for a ride to pick us up. Two separate trips to Otto’s later and it will have very favorable spot in our memories.

Atmosphere: 5

Food: 4

Service: 4

Vespa502

Entered the restaurant. Received immediate attention with a smile gleaming from ear to ear. Lindsay was decked out in a holiday outfit and was eager to help me so that I could fill my belly. WAIT! Does not stop there. In comes the waitress and BAM! Out of the park! She was sweet, personable and so friendly! The eggs were delicious!! Lindsay is the bomb! And that’s in a good way! Will this great review get me a t-shirt?!!

Scott Ernst

Love how they flip (undeserved) horrible ratings from customers into a meme that works! We had the chopped cheeseburger salad and BLAT on one day with a chicken and waffles on the next. Tasty, great portions and a super friendly staff. While we stood waiting for a table, EVERYONE who walked by smiled and said HI. We were visiting from out of town but can see why it's a good spot for locals. Oh! They also have a bar if you want a bloody Mary to go with your fries (which I tried as a side dish and did NOT regret it!). We'll be back when in the area again!

Atmosphere: 3

Food: 4

Service: 5

Holding Entity's Accountable

Cup of Coffee is $3.75.. RIP OFF !!!!!!

Atmosphere: 1

Food: 1

Service: 2

Reading and whatnot

AMAZING!!!!

Atmosphere: 5

Food: 5

Service: 5

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