The best part is the daily variety of flavored coffee. The pastries are also really good, and the staff is friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Danish
Allison Egan
I absolutely love Sarah’s and go often- usually a couple of times a week. This is an awesome family business with excellent coffee, sandwiches, pastries and cakes!
Atmosphere: 5
Food: 5
Service: 5
Philip James Houser
Best sandwhiches----Service is always excellent--
They sell very delicious lemonade elderberry drinks---
Patrick Rooney
A great stop. A wonderful selection of in-house handmade homemade cakes and pastries. Fresh made sandwiches that were a delight. Family owned and operated.
Lacey
Sarahs makes the best sandwiches! I am a weekly customer and don't plan on stopping anytime soon.
ashley a.
cute small cafe, very delicious sandwiches. good quick service! highly recommend thanksgiving melt!
Ash ?.
Very unprofessional business owners. They made two of our sandwiches wrong and we called to let them know because we were unable to eat them because of allergies. When we returned to the store we were yelled at, sworn at, and charged at by one of the owners. This is the most unprofessional business etiquette I've ever seen in my life and I hope nobody ever has to experience this.
Destiny Easler
My favorite coffee/pastry spot in Berkshire County! They have great breakfast sandwiches too!
Penny Gioiello
Very good sandwiches and baked goodies, including cheesecake! Nice people and good service. I recommend the BLT sandwich.
Traci D.
Very disappointed! I'm a retired legal professional. Owner's daughter was rude in customer service etiquette and was too busy putting me in my place to even help other people; danish purchased were stale! Another person was waiting on me; no one else in the store at that time. The daughter gave me a really dirty look when I asked for a box (instead of a bag) and told the girl helping me she would get it! I kept asking if I did something wrong because the service I was getting was silent and angry looks! In the interim, three other people entered and the owner's daughter was still engaging me with regards to the box issue and not even acknowledging the other people. She then proceeds to explain to me that boxes are more expensive so they put everything in a bag so you have to ask for a box at which time I explained I thought that's what I did, so I didn't understand why there was attitude! Additionally, I had to explain that I assumed I was paying for the box too along with the Danish (with fruit filling on top!) and if I was incorrect, I'd be happy to pay for it! Anyway; long story short not only did I get hostility, but the filling on the top of the danish was congealed and the pastry was stale and crunchy! There is not much diversity in the Pittsfield area and some businesses really show disdain and lack of respect for anyone that doesn't mirror images they're used to seeing in their stores and it shows in their customer service practices! I will not spend money there again.
We will not be back to Sarah's. My husband and I were on a road trip from Buffalo, NY. We stopped at a bakery very near by which we spent nearly $100. and decided to pop in for a cheesecake. We felt very uncomfortable and the people behind the counter seemed unapproachable. We just chalked it up to not being a regular. Please stop by the bakery, they were amazing. I am sorry I didn't read reviews first.
Pamela Noble
Can't wait to try the champagne cake for Christmas Eve dinner! We stopped in for breakfast Sammies and to order the cake breakfast Sammies we're so hot and freshly made
Melissa C.
My daughter and I stopped here because a coffee shop down the street closed an hour before their posted closing time. It was a delightful turn of events and they will have more of our business! The coffee was fresh and tasty and the sandwich I got was delicious. I got a special and it was so reasonably priced! We will be back soon!
galfromthedale
Excellent bakery. The cupcakes are worth the drive! Small place that also serves sandwiches at lunchtime.
James Noble
They have great sandwiches and always have your order ready quickly.
The best part is the daily variety of flavored coffee. The pastries are also really good, and the staff is friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Danish
I absolutely love Sarah’s and go often- usually a couple of times a week. This is an awesome family business with excellent coffee, sandwiches, pastries and cakes!
Atmosphere: 5
Food: 5
Service: 5
Best sandwhiches----Service is always excellent-- They sell very delicious lemonade elderberry drinks---
A great stop. A wonderful selection of in-house handmade homemade cakes and pastries. Fresh made sandwiches that were a delight. Family owned and operated.
Sarahs makes the best sandwiches! I am a weekly customer and don't plan on stopping anytime soon.
cute small cafe, very delicious sandwiches. good quick service! highly recommend thanksgiving melt!
Very unprofessional business owners. They made two of our sandwiches wrong and we called to let them know because we were unable to eat them because of allergies. When we returned to the store we were yelled at, sworn at, and charged at by one of the owners. This is the most unprofessional business etiquette I've ever seen in my life and I hope nobody ever has to experience this.
My favorite coffee/pastry spot in Berkshire County! They have great breakfast sandwiches too!
Very good sandwiches and baked goodies, including cheesecake! Nice people and good service. I recommend the BLT sandwich.
Very disappointed! I'm a retired legal professional. Owner's daughter was rude in customer service etiquette and was too busy putting me in my place to even help other people; danish purchased were stale! Another person was waiting on me; no one else in the store at that time. The daughter gave me a really dirty look when I asked for a box (instead of a bag) and told the girl helping me she would get it! I kept asking if I did something wrong because the service I was getting was silent and angry looks! In the interim, three other people entered and the owner's daughter was still engaging me with regards to the box issue and not even acknowledging the other people. She then proceeds to explain to me that boxes are more expensive so they put everything in a bag so you have to ask for a box at which time I explained I thought that's what I did, so I didn't understand why there was attitude! Additionally, I had to explain that I assumed I was paying for the box too along with the Danish (with fruit filling on top!) and if I was incorrect, I'd be happy to pay for it! Anyway; long story short not only did I get hostility, but the filling on the top of the danish was congealed and the pastry was stale and crunchy! There is not much diversity in the Pittsfield area and some businesses really show disdain and lack of respect for anyone that doesn't mirror images they're used to seeing in their stores and it shows in their customer service practices! I will not spend money there again.
Restaurantji Recommends
We will not be back to Sarah's. My husband and I were on a road trip from Buffalo, NY. We stopped at a bakery very near by which we spent nearly $100. and decided to pop in for a cheesecake. We felt very uncomfortable and the people behind the counter seemed unapproachable. We just chalked it up to not being a regular. Please stop by the bakery, they were amazing. I am sorry I didn't read reviews first.
Can't wait to try the champagne cake for Christmas Eve dinner! We stopped in for breakfast Sammies and to order the cake breakfast Sammies we're so hot and freshly made
My daughter and I stopped here because a coffee shop down the street closed an hour before their posted closing time. It was a delightful turn of events and they will have more of our business! The coffee was fresh and tasty and the sandwich I got was delicious. I got a special and it was so reasonably priced! We will be back soon!
Excellent bakery. The cupcakes are worth the drive! Small place that also serves sandwiches at lunchtime.
They have great sandwiches and always have your order ready quickly.