Taco Bell

1011 Dalton Ave, Pittsfield
(413) 442-1007

Recent Reviews

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RM Hungate

Super, super slow service. Even worse if you don't want to use the machine to order.

Atmosphere: 2

Food: 3

Service: 1

Ariany Manaia

This store is a complete mess. Every time I go there, I have to wait more than 30 minutes to pick up my order, which has been ready on the counter for a long time. I called someone to help me, and they pretended I didn't exist. And when they finally spoke to me, the manager with light hair and blue eyes treated me terribly. Congratulations, you're doing a great job with this terrible manager.

Hannah Lagonia

Horrible service in drive thu this evening, arrived before close and was yelled at and employee tried to chase down our vehicle while screaming at us.

Service: 1

Brittany

They messed up but the manager Travis held it down fixed everything and hooked me up.

Atmosphere: 5

Food: 5

Service: 5

Devyn Thompson

So, Denise. She really is an asset to this location. With over a 30 minutes wait for our food with no explanation aside from the young man working the drive through on 10/19 approx. 5:45 aside from “it’ll be right out.” Denise took the time to come and discuss what the exact reason for the delay was instead of “I already told you, just a minute.” The wait for the food, sucks but it happens, but the unprofessionalism displayed in the temper the drive through worker was what made the experience less than positive. Denise is awesome, fantastic de-escalation skills.

Atmosphere: 2

Food: 4

Service: 3

Felicity Elliott

This place actually takes 1 hour to get through the drive through, not stellar. if you want to eat do not go here, you will be dead by malnutrition by the time you get your food. 🩷

Atmosphere: 1

Food: 1

Service: 1

Ryelee Camacho

They are beyond slow, CONSTANTLY have smashed food on the ground, playing rap music on big speakers, and NEVER have orders handed out to the right people nor in order to they are very unorganized and non of them have respect.

Tania Goodermote

Lobby closed . Went through drive thru and they gave me watered down lemonade. They forgot some of my food. By the time I figure out I was missing food I was already home 45 min away. Not worth the headache and money.

Atmosphere: 1

Food: 2

Service: 1

Sam William

ABSOLUTE DISGUSTING JOKE OF A PLACE. The ENTIRE STAFF NEEDS TO BE FIRED. I walked in earlier and the place was FILTHY TRASH EVERYWHERE, FLIES BUZZING AROUND, FOOD SCRAPS ALL OVER THE TABLES AND THE KITCHEN WHERE THEY MAKE THE FOOD. STRAIGHT-UP NASTY.

I STOOD AT THE COUNTER FOR 10 MINUTES WATCHING THE USELESS EMPLOYEE MOVE LIKE A SNAIL DOING NOTHING, so I finally used the self-checkout. THEN I WAITED 30 MINUTES while the staff was TOO BUSY FOOLING AROUND to actually work. When I finally got my food, HALF OF IT WAS MISSING.

So what happens? I wait ANOTHER 30 MINUTES just to get someone’s attention, and when they FINALLY came over they had the AUDACITY to ask me to PROVE they screwed up. Like really?? I PROVE IT, they say they’ll fix it, and guess what? THEY STILL MESSED IT UP.

AT THAT POINT I LEFT. DONE. THIS PLACE IS A DISASTER. THE STAFF IS LAZY, RUDE, AND FLAT OUT INCOMPETENT. I WOULDN’T FEED THIS CRAP TO MY WORST ENEMY. NEVER COMING BACK HERE AGAIN AND NEITHER SHOULD YOU.

Atmosphere: 1

Food: 1

Service: 1

June Lovett

Very very slow service. Got everyone's order wrong. Never coming back again

Camilla Williams

Taking ten years to give my order. Ordered ahead and still 30 minutes late. Still waiting.

Hunter Gage

I hope whoever made my quesadilla tonight has a terrible day tomorrow.

Food: 2

Service: 2

Katrina Bissaillon

Drive thru. Literally have sat here for almost 40 minutes in line. Not moving.

Aivree Kus

Everytime i order here from doordash they never list to customizations, i have a food intolerance to onions and they always forget to take them off my food despite marking it as none

Atmosphere: 2

Food: 1

Service: 1

Christopher Michael

All tables were dirty and 6 items took 20 minutes. There was no one else in the dining room.
Every time, slow and dirty.

Atmosphere: 1

Food: 1

Service: 1

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