Dunkin'

11 Long Pond Rd, Plymouth
(508) 746-4766

Recent Reviews

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Jadamarie Howe

I’ve been ordering from this Dunkin’ Donuts for the past 3 months and I’ve only ever gotten a good coffee from this location maybe once or twice it’s always made incorrectly and tastes horrible. As for the food they are always forgetting something or the food is burnt.

Food: 2

Service: 4

David Cook

My order today was completely screwed up, and they just forgot one item. Suffice to say I’m not happy with this and am equally not happy at wasting money on an unsatisfying order that wasn’t what I, well, ordered.

Atmosphere: 3

Food: 2

Service: 1

David Barr

The food is all garbage with the most artificial ingredients and the coffee is awful. Sorry!

Atmosphere: 3

Food: 1

Service: 5

Kim Savery

I have never felt the need to write a bad review and have always been happy with most Dunkin Donuts I visit. Today though I feel I need to. I realize with the hiring shortage it has been difficult for businesses but what happened to customer service. I ordered my coffee at the drive through the way I always do and the gentleman was so rude and disrespectful that I actually just drove off. If you can not do what I am asking although everyone else can don’t be rude about it and snap at me. You are going to loses business if this continues. I won’t go there again

Atmosphere: 3

Food: 3

Service: 1

Gi Vargas Santos

When i arrived my mobile order wasn’t done. I asked the woman behind the counter if it was getting made she looked around at the orders that were made which weren’t mine and just walked away saying “idk”. Another customer arrived and she proceeded to take his order and make it while saying to herself “i can’t do this anymore”. I asked her again what was going on with my mobile order because i had been waiting for 15 minutes and she just snapped at me. She seemed extremely overwhelmed, even though there were 3 other people working but all in the drive thru. Someone should have helped her if she was that busy. Poor customer service.

Atmosphere: 1

Food: 2

Service: 1

L Burns

2nd in line at counter. Waited while a new employee tried to help a lady with app, to no avail. I asked another employee for a cup of tea, she said I needed to wait for the new employee to take my orderr. 3 girls walking around, 1 at the window. I left and drove thru the window... quicker! No common sense in customer service behind the counter.

Food: 3

Service: 1

Kim Hunt

I have never felt the need to write a bad review and have always been happy with most Dunkin Donuts I visit. Today though I feel I need to. I realize with the hiring shortage it has been difficult for businesses but what happened to customer service. I ordered my coffee at the drive through the way I always do and the gentleman was so rude and disrespectful that I actually just drove off. If you can not do what I am asking although everyone else can don’t be rude about it and snap at me. You are going to loses business if this continues. I won’t go there again

Atmosphere: 3

Food: 3

Service: 1

N. G.

This dunkin is inside a season's gas station. It has a drive thru and the order-ahead capabilities through the app-just like any other dunkin.Because of its location there isn't the dine-in space.

Atmosphere: 3

Food: 4

Service: 5

hassan shahbaz

Very disrespectful rude staff here specially in the morning when its

Atmosphere: 4

Food: 4

Service: 1

Nate Gross

This dunkin is inside a season's gas station. It has a drive thru and the order-ahead capabilities through the app-just like any other dunkin.Because of its location there isn't the dine-in space.

Atmosphere: 3

Food: 4

Service: 5

Sarah Anzora Newbert (Mrs. Newbert)

Staff is super awesome, but I wish the store didn't run out of the things I like at the *same time* every week. Anytime after Wednesday there's a good chance that I'll be offered an alternative or a refund, an apology, and the same explanation - that I'll have to wait until next Tuesday for a stuffed croissant. ? Oh well. There are worse problems. ?

Atmosphere: 5

Food: 4

Service: 5

Robert Turner

Typical fast food donut

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Bagels

Joann Tomblin

So disappointed with the young lady at the drive thru,My app wasn't taking the dollar amount off for my latteAnd she said their was no way to adjust it because there isn't a manual to tell you how. Which this has happened before and it was adjusted.I used my friends app and it didn't work either. I said never mind and as she walked away she slammed the bag down that was in her hand and called mea f...b...... which I wasn't being as I had my daughter and friend in the car. She refused to give me her name saying she didn't feel comfortable doing so. Really, what ever happened to customer service. I could see if I was being rude which I wasn't. Still you do not swear at customers !!!! Why not give me your name, If you did nothing wrong you would gladly say your name.The name on the receipt, she said wasn't hers. wow

Geo The Great

The coffee is watered down or very weak compared to other Dunkin Doughnuts/

Atmosphere: 2

Food: 2

Service: 3

Sarah Newbert (Mrs. Newbert)

Staff is super awesome, but I wish the store didn't run out of the things I like at the *same time* every week. Anytime after Wednesday there's a good chance that I'll be offered an alternative or a refund, an apology, and the same explanation - that I'll have to wait until next Tuesday for a stuffed croissant. 😄 Oh well. There are worse problems. 👍

Atmosphere: 5

Food: 4

Service: 5

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