Starbucks
140 Samoset St, Plymouth
(774) 404-8950
Recent Reviews
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Friendly & quick service at this location! They have a drive-thru. The inside is very nice with plenty of tables to sit at.
Food: 4
Service: 4
Looks like a new place. Everything went well. Has tables and outlets to plugin laptops. My only complaint is the toilet seat in the men's bathroom needs fixing/tightening.
Atmosphere: 5
Service: 5
This place was used to be Shell, along with Burger King, when it was demolished, and replaced with an urgent care before the coffee place was opened.
Atmosphere: 5
Food: 5
Service: 5
Have been a few times since opening and have been very pleased. Each time my beverage was made perfectly. However, I went about 3:30 pm last Saturday and was treated with such unfriendly, abrupt service I may think twice about stopping here again.
I have visited this store a few times now and have had the same unfortunate experience each time. The young girl with brown curly hair has repeatedly treated me with unwarranted disrespect. She will glare, laugh, whisper, and be unresponsive when asked kindly for simple things like a straw. Disappointed. Not the experience I'm looking for when grabbing a coffee.
Service: 1
This is the new Starbucks on samoset ( old BK)The young brown haired girl at the window is so insanely rude its become a running joke with myself and a few friends...it really is remarkable.They also make a habit of double charging you - it's a pain having to wait the 2-3 days for the pending chargeS to go thru on my card, then calling the CC Company to have the double charge removed.... happened 4 times already between myself and my wife's cards.Try to avoid this place but if you must go - pay cash and have thick skin.
Atmosphere: 1
Food: 2
Service: 1
My wife and I visit a Starbucks every afternoon and usually try to avoid ones located in stores or hotels. We should've stuck to that guideline. We were the only ones in line in the afternoon and both employees (both women) ignored us until they were done filling whatever containers they were filling. Neither said welcome like every other Starbucks and both made us feel we were a nuisance. Both should be fired and the location closed. Both seemed like they hated their jobs.
My wife and daughter both like Starbucks, and most Starbucks are very good. Occasionally you run into people who don't know a coffee bean from a kidney bean and who don't have a clue what they're doing, but that's life in the retail business. If you want to see what one of the worst Starbucks is like, visit the one at Stop&Shop in Plymouth on Samoset Street. I came in with my wife's large coffee mug seeking "dark roast" for her on a cold, snowy early April morning. For some reason the clerks behind the counter had an attitude that couldn't be cut by a machette (sp?). Not only was the price for this 40 cents higher than at a "real" Starbucks about two miles away, they also provided no discount for using their cup that we had bought (something all real Starbucks do). Their service with a sneer got nasty when they gave me 10 cents out of their tip jar as the cup discount, which was less than the usual discount and the coffee, though decent, was still much pricier than in real stores. Even most McDonalds give friendlier service than this DUMP. I won't be back. Starbucks coffee isn't cheap. The least we should expect is friendly, caring service, but your chances of getting that at this place are, oh, about ZERO. A total waste of time.... You only have one chance to make a first impression and the impression I got here is that these people couldn't care less about customers. Fine; I'll vote with my feet and walk into other places like Dunkin Donuts which is across the street and has pretty good coffee without such a snitty attitude. Life is too short to waste your time in places that don't care about customers.
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