My fiancé and I visited this location on 7/14/23 around 1:30pm. There were zero other customers in the store, yet the employees behind the counter made me feel rushed while trying to decide which flavor I wanted. The male employee pointed out a laminated menu that had all the ice cream descriptions on it and while I tried to read them, he pointed at three or four different flavors and said “this one is my favorite,” seemingly in an attempt to hurry me along. Very poor customer service skills over all, resulting in a poor experience for us.
jacksondc
good ice cream as normal, but i ordered the small and should have gotten the kids - the scoops are huge.
Shawn Marquis
Ordered some ice cream for my speech delayed 2-year old here just now and when I was trying to figure out why he was having a tantrum (wrong ice cream? Didn’t want a cone?) an employee told me to quiet my son. I told her I was trying but I can’t control a toddler. She told me I should be able to “quiet” him because I’m his dad. She essentially kicked me out and called me rude for having a loud toddler. I’ve never been more insulted and furious. Don’t come here if you have kids, or kids with special needs. Better yet, don’t come here at all.
Kew
Came here a couple days back, the lady behind the counter was unpleasant. The portions are pretty small and the ice cream was run of the mill.
Best ice cream ever!
The times on Google are a lie. It’s not open until 9.
One of us forgot their cell phone in the restaurant and an employee waited outside for us for over 30min to give it back, now that is CUSTOMER CARE!!!
Vegetarian options: Keep it up guys!!! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Bowl, Addicted to Chocolate, Cookie Cookie Sundae, Waffle Cone Sundae
My fiancé and I visited this location on 7/14/23 around 1:30pm. There were zero other customers in the store, yet the employees behind the counter made me feel rushed while trying to decide which flavor I wanted. The male employee pointed out a laminated menu that had all the ice cream descriptions on it and while I tried to read them, he pointed at three or four different flavors and said “this one is my favorite,” seemingly in an attempt to hurry me along. Very poor customer service skills over all, resulting in a poor experience for us.
good ice cream as normal, but i ordered the small and should have gotten the kids - the scoops are huge.
Ordered some ice cream for my speech delayed 2-year old here just now and when I was trying to figure out why he was having a tantrum (wrong ice cream? Didn’t want a cone?) an employee told me to quiet my son. I told her I was trying but I can’t control a toddler. She told me I should be able to “quiet” him because I’m his dad. She essentially kicked me out and called me rude for having a loud toddler. I’ve never been more insulted and furious. Don’t come here if you have kids, or kids with special needs. Better yet, don’t come here at all.
Came here a couple days back, the lady behind the counter was unpleasant. The portions are pretty small and the ice cream was run of the mill.
In and out very quick, your results may vary.
Antisemitic customer service
Very friendly staff and a great milkshake!!
Restaurantji Recommends
No mask mandate even though Town requires it. No mask on salesperson. Not safe. Ice cream is fine.
Antisemitic customer service
Great Ice Cream, but much more expensive than at a grocery store.
All milk no shake, and they didn't even fill the cup all the way.
I love Ben and Jerry's ice cream, but I can't believe I paid $19 for two ice-creams. This store was not closed on 9/17 as indicated on Tripadvisor.
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