I think they started not giving any protein. I have to look for steak inside the bowl this shit getting ridiculous they charge 13-15$ and does not give you any protein.
Food: 1
Service: 1
Brett Wainz
No meat in the entire establishment 2 hours before close.
Atmosphere: 2
Food: 1
Service: 1
Francoise Exantus
This location is an absolute disaster. The customer service is beyond awful — it’s hostile, disrespectful, and completely unprofessional. Employees were rude from start to finish, clearly annoyed that customers even existed. I was treated like an inconvenience instead of a paying customer. Communication was terrible. Ordering was unnecessarily difficult because staff made no effort to clearly explain, listen, or help. When I asked simple questions, I was met with attitude, impatience, and dismissive behavior. If you can’t communicate clearly and treat customers with basic decency, you should not be working the front line — period. For how expensive Chipotle has become, this experience is unacceptable. This store has clearly failed at training, leadership, and accountability. Management should be embarrassed. I will never return, and I strongly recommend avoiding this location unless you enjoy being treated poorly and leaving frustrated.
Atmosphere: 1
Food: 2
Service: 1
Chandler J
Food was fine but rude as hell employees. Was waiting for a pick up order that wasn’t set out , worker finally asked me to come up after seeing me standing there for 10 minutes and I said just waiting for a pick up order and her response was “ yeah so what’s your name “ with the biggest attitude and then handed me the food and walked away
Atmosphere: 1
Food: 4
Service: 1
Denys Levchenko
The portions are just ridiculous — literally half a spoon of a side, it’s absurd. The staff seems completely incompetent, and the place is very dirty. This kind of attitude toward customers is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
DG25
the staff here will look and talk to you like you just ruined their entire year for just ordering anything off the menu or just anything that requires them to do their jobs in general, i.e. asking for normal portion sizes, or chips with a side of guac, or if they had any more chicken if the tub is empty, all met with a bad attitude. acting like someone forced them to fill out a job application and show up every day it’s obvious they do not want to work there or deal with anyone that comes into the establishment
Atmosphere: 1
Food: 4
Service: 1
Bea
Worst chipotle I’ve ever been to. Staff are down right rude and always have an attitude. Always out of basic ingredients or will skimp you.
Atmosphere: 1
Food: 1
Service: 1
Truong Phan
Came in on a Sunday night for a bowl, how the worker going to tell me there “No Rice” at a chipotle. I thought it was unavailable maybe it’s cooking but when she said “ no rice” they meant NO RICE not a single grain in the entire chipotle restaurant. How does a Chipotle ran out of rice on a weekend ? It’s like McDonald had no buns or Dairy Queen forgot to stock up on dairy.
Atmosphere: 1
Food: 1
Service: 1
健宁
please just close it if noone likes to work here. don't torture customer please
Service: 1
Joseph Campo
Always out of food, portions has been cut in half over the years. Use to be closer to 4/5 starts brutal fall off over the years
Consistently out of many components. Tonight they were out of three meats...
Atmosphere: 2
Food: 1
Service: 2
K B
Zero starts if I could. Mobile orders always wrong. Either not the right ingredients or extremely small portions. This is the only chipotle in my area so I always suffer to order here, give them the benefit of the doubt, and they still get it all wrong.. it’s been going on for a little over a year now.. DO NOT PLACE MOBLIE ORDERS. They throw whatever together just to keep the mobile line moving. WORST CHIPOTLE IN MASSACHUSETTS. I’d rather drive to Newton EVEN WITH THESE GAS PRICES.
2025: I wanna go but there reviews are so much worse… will avoid STILL
Atmosphere: 1
Food: 1
Service: 1
Kiera Sullivan
Bad location
Gabrielle Fuller
Why is the staff always so miserable and rude at this one? I love chipotle but dread having to go into my local one because they’re always so mean and unwelcoming.
Timothy Watkins
spider crawling in my food brown rice was under cooked hard pieces chicken was not good at all tasted undercooked as well i stg never coming back
I think they started not giving any protein. I have to look for steak inside the bowl this shit getting ridiculous they charge 13-15$ and does not give you any protein.
Food: 1
Service: 1
No meat in the entire establishment 2 hours before close.
Atmosphere: 2
Food: 1
Service: 1
This location is an absolute disaster. The customer service is beyond awful — it’s hostile, disrespectful, and completely unprofessional. Employees were rude from start to finish, clearly annoyed that customers even existed. I was treated like an inconvenience instead of a paying customer.
Communication was terrible. Ordering was unnecessarily difficult because staff made no effort to clearly explain, listen, or help. When I asked simple questions, I was met with attitude, impatience, and dismissive behavior. If you can’t communicate clearly and treat customers with basic decency, you should not be working the front line — period.
For how expensive Chipotle has become, this experience is unacceptable. This store has clearly failed at training, leadership, and accountability. Management should be embarrassed. I will never return, and I strongly recommend avoiding this location unless you enjoy being treated poorly and leaving frustrated.
Atmosphere: 1
Food: 2
Service: 1
Food was fine but rude as hell employees. Was waiting for a pick up order that wasn’t set out , worker finally asked me to come up after seeing me standing there for 10 minutes and I said just waiting for a pick up order and her response was “ yeah so what’s your name “ with the biggest attitude and then handed me the food and walked away
Atmosphere: 1
Food: 4
Service: 1
The portions are just ridiculous — literally half a spoon of a side, it’s absurd. The staff seems completely incompetent, and the place is very dirty. This kind of attitude toward customers is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
the staff here will look and talk to you like you just ruined their entire year for just ordering anything off the menu or just anything that requires them to do their jobs in general, i.e. asking for normal portion sizes, or chips with a side of guac, or if they had any more chicken if the tub is empty, all met with a bad attitude. acting like someone forced them to fill out a job application and show up every day it’s obvious they do not want to work there or deal with anyone that comes into the establishment
Atmosphere: 1
Food: 4
Service: 1
Worst chipotle I’ve ever been to. Staff are down right rude and always have an attitude. Always out of basic ingredients or will skimp you.
Atmosphere: 1
Food: 1
Service: 1
Came in on a Sunday night for a bowl, how the worker going to tell me there “No Rice” at a chipotle. I thought it was unavailable maybe it’s cooking but when she said “ no rice” they meant NO RICE not a single grain in the entire chipotle restaurant. How does a Chipotle ran out of rice on a weekend ? It’s like McDonald had no buns or Dairy Queen forgot to stock up on dairy.
Atmosphere: 1
Food: 1
Service: 1
please just close it if noone likes to work here. don't torture customer please
Service: 1
Always out of food, portions has been cut in half over the years. Use to be closer to 4/5 starts brutal fall off over the years
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Consistently out of many components. Tonight they were out of three meats...
Atmosphere: 2
Food: 1
Service: 2
Zero starts if I could. Mobile orders always wrong. Either not the right ingredients or extremely small portions. This is the only chipotle in my area so I always suffer to order here, give them the benefit of the doubt, and they still get it all wrong.. it’s been going on for a little over a year now.. DO NOT PLACE MOBLIE ORDERS. They throw whatever together just to keep the mobile line moving. WORST CHIPOTLE IN MASSACHUSETTS. I’d rather drive to Newton EVEN WITH THESE GAS PRICES.
2025: I wanna go but there reviews are so much worse… will avoid STILL
Atmosphere: 1
Food: 1
Service: 1
Bad location
Why is the staff always so miserable and rude at this one? I love chipotle but dread having to go into my local one because they’re always so mean and unwelcoming.
spider crawling in my food brown rice was under cooked hard pieces chicken was not good at all tasted undercooked as well i stg never coming back
Atmosphere: 1
Food: 1
Service: 2
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