I like the midnight roast coffee. It woke me up and I had tons of energy. Nice staff and clean restaurant. Ill be back.
Atmosphere: 5
Food: 5
Service: 5
Susie Li
Hurry, run, and don't walk! 🚶♂️🏃♀️ Kick off the new year with some proDUNKtivity! 🍩☕ Huge thanks to Dunkin' for making me smile today — I totally deserved it! 💖 I treated myself to a delicious Dunkin'® drink and scored a FREE classic donut today, 1/2! 🎉 Plus, I got a cute limited-edition donut bag! 🎁
Atmosphere: 5
Food: 5
Service: 5
Kristy
The coffee was super hot but it was old because it tasted terrible. And instead of taking my order they're just standing there talking. I don't like being ignored. You need to try to work on your customer service skills. Please. And you can talk after you wait on me. Because there was no one behind me. Also it was decaf coffee you probably don't sell a lot of that but you should check it for freshness.
Atmosphere: 2
Food: 1
Service: 2
Juan Baez
Best spot to come get your coffee
Atmosphere: 5
Food: 5
Service: 5
Christina Hudson
First time at this location, I’m very much used to (at the bare minimum) regular customer service. I went in there with a positive attitude and left irritated by a VERY minor interaction with one employee.. where he then made my order and said “Hello” instead of “Excuse me” or even by my order. Won’t be back here
Atmosphere: 1
Food: 4
Service: 1
Eméfah Loccoh
Ordered wake up wraps, eggs were ice cold frozen in the middle. I complained to managment and they required me to come in during certain hours to get a refund. I told them I was working during those hours, they then stated they would send a gift card. That was weeks ago and nothing since. I will not be back.
Additionally, on prior visits--I noticed that this is variability in how my iced matcha latte is made. Consistency in how the beverage is made is never the same.
Daniel Mola
Awful! Employees on their phone, walking away before I even finished my order…
Bryan Chan
This morning, I ordered a bacon egg and cheese breakfast sandwhich on my way to work and when I was in my car I had opened the sandwich and saw how my sandwich only had one piece of bread. Interesting choice for a sandwich but disappointing.
Altin Sheri
The customer service here is hit or miss, but there is one evening worker, Kat, who is absolutely delightful. She is always cleaning, never on her phone, and consistently provides excellent service with a great attitude.
That being said, the cleanliness of the establishment itself is concerning. I've frequently noticed bugs, especially in the bathrooms, coming from the sinks and toilets. Additionally, I have seen at least one mouse in the front seating area. These issues make the dining experience less enjoyable and really need to be addressed.
Dilma Veiga
I always go to this dunkin and I Just wanna say how amazing customer service was and this is the first time I received an amazing service and it was from victor he went above and beyond, I really needed a midnight coffee for my long shift he instant offered to brew it for me just wanna say Thank you 🙏 100/10 service
I like the midnight roast coffee. It woke me up and I had tons of energy. Nice staff and clean restaurant. Ill be back.
Atmosphere: 5
Food: 5
Service: 5
Hurry, run, and don't walk! 🚶♂️🏃♀️ Kick off the new year with some proDUNKtivity! 🍩☕ Huge thanks to Dunkin' for making me smile today — I totally deserved it! 💖 I treated myself to a delicious Dunkin'® drink and scored a FREE classic donut today, 1/2! 🎉 Plus, I got a cute limited-edition donut bag! 🎁
Atmosphere: 5
Food: 5
Service: 5
The coffee was super hot but it was old because it tasted terrible. And instead of taking my order they're just standing there talking. I don't like being ignored. You need to try to work on your customer service skills. Please. And you can talk after you wait on me. Because there was no one behind me. Also it was decaf coffee you probably don't sell a lot of that but you should check it for freshness.
Atmosphere: 2
Food: 1
Service: 2
Best spot to come get your coffee
Atmosphere: 5
Food: 5
Service: 5
First time at this location, I’m very much used to (at the bare minimum) regular customer service. I went in there with a positive attitude and left irritated by a VERY minor interaction with one employee.. where he then made my order and said “Hello” instead of “Excuse me” or even by my order. Won’t be back here
Atmosphere: 1
Food: 4
Service: 1
Ordered wake up wraps, eggs were ice cold frozen in the middle. I complained to managment and they required me to come in during certain hours to get a refund. I told them I was working during those hours, they then stated they would send a gift card. That was weeks ago and nothing since. I will not be back.
Additionally, on prior visits--I noticed that this is variability in how my iced matcha latte is made. Consistency in how the beverage is made is never the same.
Awful! Employees on their phone, walking away before I even finished my order…
This morning, I ordered a bacon egg and cheese breakfast sandwhich on my way to work and when I was in my car I had opened the sandwich and saw how my sandwich only had one piece of bread. Interesting choice for a sandwich but disappointing.
The customer service here is hit or miss, but there is one evening worker, Kat, who is absolutely delightful. She is always cleaning, never on her phone, and consistently provides excellent service with a great attitude.
That being said, the cleanliness of the establishment itself is concerning. I've frequently noticed bugs, especially in the bathrooms, coming from the sinks and toilets. Additionally, I have seen at least one mouse in the front seating area. These issues make the dining experience less enjoyable and really need to be addressed.
I always go to this dunkin and I Just wanna say how amazing customer service was and this is the first time I received an amazing service and it was from victor he went above and beyond, I really needed a midnight coffee for my long shift he instant offered to brew it for me just wanna say Thank you 🙏 100/10 service
Restaurantji Recommends
Great coffee as usual
Very quick service, super clean restroom, staff friendly and fast, clean tables. Great environment!
I love this store because they are staying open late and their service is amazing thank you
Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Not nice service. Food is not fresh .
Atmosphere: 1
Food: 3
Service: 1
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