Amazing customer service. It was really a great experience at this location
Atmosphere: 5
Food: 4
Service: 5
Sandy Evju
I love going to their dunkin' donuts they served very well the customer is they are very helpful when I came in the door very nice people I go there all the time and I like going there I would recommend that store that I went to cuz it was very nice and they're very helpful and the place was very clean I see the people there cleaning all the time I've seen them clean the bathrooms everything it was very nice and clean
Atmosphere: 5
Food: 5
Service: 5
zhang junxi
If I can I’ll definitely give 0 star or -10 ! Bad service women. I Bought one larger drink she Wasn't filled up And almost whole cup ice. I was ask her it’s normal ? She’s super rude say it’s normal. Definitely not go back anymore. If you don't enjoy this job, why not choose one you like instead of doing something so negative?
Atmosphere: 1
Food: 1
Service: 1
k
UPDATE Visited this Dunkin' for the first time in a while, and it still beats most of the other branches in the area despite its unassuming exterior. While the donuts from the other locations have shrunk in size, the glazed donut that I got from here was the same size as I remembered, and it didn't have the old oil taste. There was also a sign saying that they added more to the menu, so that is an update since my last review. Last but not least, the person working was friendly.
--- This little drive-through only stall is actually better than a lot of Dunkin’ stores. It is located in a convenient spot, close to a bunch of shopping stores and the Star Market. The quality is consistent for the most part. The only downside is that it doesn’t carry a lot of stock, so sometimes the donut or drink that you want will not be available.
Atmosphere: 3
Food: 4
Service: 4
_
UPDATE Visited this Dunkin' for the first time in a while, and it still beats most of the other branches in the area despite its unassuming exterior. While the donuts from the other locations have shrunk in size, the glazed donut that I got from here was the same size as I remembered, and it didn't have the old oil taste. There was also a sign saying that they added more to the menu, so that is an update since my last review. Last but not least, the person working was friendly.
--- This little drive-through only stall is actually better than a lot of Dunkin’ stores. It is located in a convenient spot, close to a bunch of shopping stores and the Star Market. The quality is consistent for the most part. The only downside is that it doesn’t carry a lot of stock, so sometimes the donut or drink that you want will not be available.
Atmosphere: 3
Food: 4
Service: 4
Nathapornn “JessY” Thamultree
This was worse drive thru coffee I ever had in my life. Dunkin's employee (lady) was a real nightmare for me. She was super rude and ruin company reputation 100000%. Her reacts to customer and treats like I was there to beg for free coffee, after I tried to explain to a cashier at the window that my payment it seems didn't go through but it was deducted from my bank twice already, wicked staff was interrupted during our conversation that I have to be in a line from the beginning and start ordering once again. But her face and her reacts was unacceptable so I didn't order again. I recently moved in this area, I used to live in Washington state (Seattle) the way of customers service is way better than this and care about customers unless you refuse to have me to be your new customer then I don't mind back to Starbucks like before. To the terrible employee today , I suggest you to get some other job. You not fit for something like this. 0 star should be worth for her.
Leanne Sullivan
Beth, Needs to keep smart comments to her self. Beth was very, very, very rude!
Atmosphere: 1
Food: 1
Service: 1
Kimberly
This little drive-through only stall is actually better than a lot of Dunkin’ stores. It is located in a convenient spot, close to a bunch of shopping stores and the Star Market. The quality is consistent for the most part. The only downside is that it doesn’t carry a lot of stock, so sometimes the donut or drink that you want will not be available.
I ordered a coffee and informed them my coffee was incorrect twice. The third one was correct but to my surprise when I drank 75% of it black tarrish pieces were in the cup as well. Trying to reach a manager now and will contact the city for assistance. Turn away now cause your coffee order not being taken correctly can cause you a drink with extra stuff in it. And it is not coffee bean
Atmosphere: 1
Food: 1
Service: 1
Debbie C
Very busy spot but moves quickly.
Atmosphere: 4
Food: 4
Service: 4
KAYLANI BAEZ
This dunks has the BEST customer service in Quincy. I’ll drive past 5 other ones just to get my coffee made here every
Atmosphere: 5
Food: 5
Service: 5
Uh Oh Stinky
Kind of slow service. They seem pretty disorganized. it's not terrible service though, they are nice enough. .There are no food options as well.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Croissant
chris goulet
This Dunkin’s has very friendly and efficient staff to get your morning started right! Nickey is the best.
The donuts are very good...
Atmosphere: 5
Food: 5
Service: 5
Amazing customer service. It was really a great experience at this location
Atmosphere: 5
Food: 4
Service: 5
I love going to their dunkin' donuts they served very well the customer is they are very helpful when I came in the door very nice people I go there all the time and I like going there I would recommend that store that I went to cuz it was very nice and they're very helpful and the place was very clean I see the people there cleaning all the time I've seen them clean the bathrooms everything it was very nice and clean
Atmosphere: 5
Food: 5
Service: 5
If I can I’ll definitely give 0 star or -10 ! Bad service women. I Bought one larger drink she Wasn't filled up And almost whole cup ice. I was ask her it’s normal ? She’s super rude say it’s normal. Definitely not go back anymore. If you don't enjoy this job, why not choose one you like instead of doing something so negative?
Atmosphere: 1
Food: 1
Service: 1
UPDATE
Visited this Dunkin' for the first time in a while, and it still beats most of the other branches in the area despite its unassuming exterior. While the donuts from the other locations have shrunk in size, the glazed donut that I got from here was the same size as I remembered, and it didn't have the old oil taste. There was also a sign saying that they added more to the menu, so that is an update since my last review. Last but not least, the person working was friendly.
---
This little drive-through only stall is actually better than a lot of Dunkin’ stores. It is located in a convenient spot, close to a bunch of shopping stores and the Star Market. The quality is consistent for the most part. The only downside is that it doesn’t carry a lot of stock, so sometimes the donut or drink that you want will not be available.
Atmosphere: 3
Food: 4
Service: 4
UPDATE
Visited this Dunkin' for the first time in a while, and it still beats most of the other branches in the area despite its unassuming exterior. While the donuts from the other locations have shrunk in size, the glazed donut that I got from here was the same size as I remembered, and it didn't have the old oil taste. There was also a sign saying that they added more to the menu, so that is an update since my last review. Last but not least, the person working was friendly.
---
This little drive-through only stall is actually better than a lot of Dunkin’ stores. It is located in a convenient spot, close to a bunch of shopping stores and the Star Market. The quality is consistent for the most part. The only downside is that it doesn’t carry a lot of stock, so sometimes the donut or drink that you want will not be available.
Atmosphere: 3
Food: 4
Service: 4
This was worse drive thru coffee I ever had in my life. Dunkin's employee (lady) was a real nightmare for me. She was super rude and ruin company reputation 100000%. Her reacts to customer and treats like I was there to beg for free coffee, after I tried to explain to a cashier at the window that my payment it seems didn't go through but it was deducted from my bank twice already, wicked staff was interrupted during our conversation that I have to be in a line from the beginning and start ordering once again. But her face and her reacts was unacceptable so I didn't order again. I recently moved in this area, I used to live in Washington state (Seattle) the way of customers service is way better than this and care about customers unless you refuse to have me to be your new customer then I don't mind back to Starbucks like before. To the terrible employee today , I suggest you to get some other job. You not fit for something like this.
0 star should be worth for her.
Beth, Needs to keep smart comments to her self. Beth was very, very, very rude!
Atmosphere: 1
Food: 1
Service: 1
This little drive-through only stall is actually better than a lot of Dunkin’ stores. It is located in a convenient spot, close to a bunch of shopping stores and the Star Market. The quality is consistent for the most part. The only downside is that it doesn’t carry a lot of stock, so sometimes the donut or drink that you want will not be available.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Donuts
The girls that work mornings are the best!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a coffee and informed them my coffee was incorrect twice. The third one was correct but to my surprise when I drank 75% of it black tarrish pieces were in the cup as well. Trying to reach a manager now and will contact the city for assistance. Turn away now cause your coffee order not being taken correctly can cause you a drink with extra stuff in it. And it is not coffee bean
Atmosphere: 1
Food: 1
Service: 1
Very busy spot but moves quickly.
Atmosphere: 4
Food: 4
Service: 4
This dunks has the BEST customer service in Quincy. I’ll drive past 5 other ones just to get my coffee made here every
Atmosphere: 5
Food: 5
Service: 5
Kind of slow service. They seem pretty disorganized. it's not terrible service though, they are nice enough. .There are no food options as well.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Croissant
This Dunkin’s has very friendly and efficient staff to get your morning started right! Nickey is the best.
Service: 5
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