Seemed overly expensive. However, I don't typically go here or get this type of item. So I have no idea
The Attempt
I have been coming here (5+ times) despite a few unfriendly encounters, but the tea itself is really not worth the $5+ price tag. Not saying it’s the barista’s job to put on a show, but you’re working a customer facing gig, at least come prepared to deal with people. I had such great experiences with Gong Cha elsewhere that I’m thoroughly in shock that I’m even writing a 1-star review here.
Like no basic greetings when you come in, generally lack of passion for tea. Most times I walk in, it feels like I’m interrupting their break. Not saying the next door Kung Fu is any better, but it sucks so bad that after a nice lunch or dinner there’s really no enjoyable dedicated boba experiences around.
If I can make better bobas at home, WHY AM I PAYING FOR INCONSISTENT TEAS AND SERVICES? The one time I had tolerable tea and positive service was with a female staff that came to greet me even when she was restocking in the back room. What is in the air at this location? I hope they read the review and really think through why they’re in the business cause seriously this ain’t it chief. 🤦♀️
Megan Wolfe
Way understaffed. Came in and there was only one employee in the entire store. He had to take everyone’s order since the wall machine wasn’t working, and then had to make them all. He also kept having to retype everything from one tablet into an iPad on ten register that slowed him down. He was working so fast but couldn’t keep up with people coming in while being totally alone.
beth
i love boba yum yum
Wheelchair accessibility: i didn’t see any steps on the way in but idk man
Atmosphere: 1
Food: 5
Service: 5
Brianna Cady
Recently got the strawberry milk tea from Gong Cha it was pretty good. Love that they used strawberry jelly type mixture inside the drink so it doesn't overwhelm the milk tea itself. Would recommend! Plus look how adorable the cup prints are
Atmosphere: 4
Service: 4
Recommended dishes: Strawberry, Strawberry Milk
Anna Du
Gave me my order before I would even tip very fast service
Atmosphere: 5
Food: 5
Service: 5
Jessica Tam
Very regular customer here, I think this is the best affordable boba in Quincy! SUPER fast service, they usually have my drink ready before i even finish paying! Out of the dozens of orders I place they have never messed up an in person order but they have gotten deliveries wrong before. (This is still like 2 bad orders out of 150 good ones)
Atmosphere: 5
Food: 5
Service: 5
Kristy Johnson
For National Boba Day, I ordered Lemon AiYu White Pearl with a sprinkle of boba (I don’t like a lot) and a side of basil seeds (super nutritious and slippery little oddities, sort of like soaked chia seeds in texture).You can adjust the sweetness to fit your desire, and explore fun teas sourced from Taiwan.No steps. Wide walkways. Easy seating.
Gong Cha is definitely one of the most well-known boba chains out there. I visited this location during the BOGO promotion over the summer and found the quality to be consistent with that of other Gong Chas that I have gone to. This location has a few high tops inside and was relatively clean. Our drinks came out in less than ten minutes, but it was also empty at the time that we went. The pearl milk tea has a nice balance of tea and milk, which I like. I feel like the boba could be improved, though, as it does not have much flavor.
There is street parking, but sometimes it can be hard to find parking since there are a lot of food spots on this street.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pearl
Hannah
Gong Cha stands out among the myriad milk tea establishments for its unwavering consistency. Amidst the diverse array of boba cafes in Quincy, it remains my preferred destination. Their opening just a few years ago on Hancock St. brought me immense joy. Each visit reaffirms my admiration, thanks to the consistently friendly and efficient staff. Furthermore, their occasional introduction of new flavors and specialty beverages adds an element of excitement. What truly sets Gong Cha apart, however, is the impeccable texture of their tapioca pearls—neither too firm nor too soft. The secret behind their flawless preparation remains a mystery to me, yet it's the sole reason I exclusively opt for toppings in my drinks from their establishment.
Atmosphere: 5
Service: 5
Leo Lin
Great Boba and a nice little place to hang out in.
One of my favorite place to get my boba drink.
Seemed overly expensive. However, I don't typically go here or get this type of item. So I have no idea
I have been coming here (5+ times) despite a few unfriendly encounters, but the tea itself is really not worth the $5+ price tag. Not saying it’s the barista’s job to put on a show, but you’re working a customer facing gig, at least come prepared to deal with people. I had such great experiences with Gong Cha elsewhere that I’m thoroughly in shock that I’m even writing a 1-star review here.
Like no basic greetings when you come in, generally lack of passion for tea. Most times I walk in, it feels like I’m interrupting their break. Not saying the next door Kung Fu is any better, but it sucks so bad that after a nice lunch or dinner there’s really no enjoyable dedicated boba experiences around.
If I can make better bobas at home, WHY AM I PAYING FOR INCONSISTENT TEAS AND SERVICES? The one time I had tolerable tea and positive service was with a female staff that came to greet me even when she was restocking in the back room. What is in the air at this location? I hope they read the review and really think through why they’re in the business cause seriously this ain’t it chief. 🤦♀️
Way understaffed. Came in and there was only one employee in the entire store. He had to take everyone’s order since the wall machine wasn’t working, and then had to make them all. He also kept having to retype everything from one tablet into an iPad on ten register that slowed him down. He was working so fast but couldn’t keep up with people coming in while being totally alone.
i love boba yum yum
Wheelchair accessibility: i didn’t see any steps on the way in but idk man
Atmosphere: 1
Food: 5
Service: 5
Recently got the strawberry milk tea from Gong Cha it was pretty good. Love that they used strawberry jelly type mixture inside the drink so it doesn't overwhelm the milk tea itself. Would recommend! Plus look how adorable the cup prints are
Atmosphere: 4
Service: 4
Recommended dishes: Strawberry, Strawberry Milk
Gave me my order before I would even tip very fast service
Atmosphere: 5
Food: 5
Service: 5
Very regular customer here, I think this is the best affordable boba in Quincy! SUPER fast service, they usually have my drink ready before i even finish paying! Out of the dozens of orders I place they have never messed up an in person order but they have gotten deliveries wrong before. (This is still like 2 bad orders out of 150 good ones)
Atmosphere: 5
Food: 5
Service: 5
For National Boba Day, I ordered Lemon AiYu White Pearl with a sprinkle of boba (I don’t like a lot) and a side of basil seeds (super nutritious and slippery little oddities, sort of like soaked chia seeds in texture).You can adjust the sweetness to fit your desire, and explore fun teas sourced from Taiwan.No steps. Wide walkways. Easy seating.
Atmosphere: 5
Food: 5
Service: 5
this place really sucks
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Gong Cha is definitely one of the most well-known boba chains out there. I visited this location during the BOGO promotion over the summer and found the quality to be consistent with that of other Gong Chas that I have gone to. This location has a few high tops inside and was relatively clean. Our drinks came out in less than ten minutes, but it was also empty at the time that we went. The pearl milk tea has a nice balance of tea and milk, which I like. I feel like the boba could be improved, though, as it does not have much flavor.
There is street parking, but sometimes it can be hard to find parking since there are a lot of food spots on this street.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pearl
Gong Cha stands out among the myriad milk tea establishments for its unwavering consistency. Amidst the diverse array of boba cafes in Quincy, it remains my preferred destination. Their opening just a few years ago on Hancock St. brought me immense joy. Each visit reaffirms my admiration, thanks to the consistently friendly and efficient staff. Furthermore, their occasional introduction of new flavors and specialty beverages adds an element of excitement. What truly sets Gong Cha apart, however, is the impeccable texture of their tapioca pearls—neither too firm nor too soft. The secret behind their flawless preparation remains a mystery to me, yet it's the sole reason I exclusively opt for toppings in my drinks from their establishment.
Atmosphere: 5
Service: 5
Great Boba and a nice little place to hang out in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pearl, Strawberry, Strawberry Milk
Love it! This is our favorite bubble tea spot in town by far. Their offerings are interesting, delicious, and not as sweet as many others.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pearl, Basil Seeds, Strawberry, Strawberry Milk
This place sucks
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