Hotpot One
9 Billings Rd, Quincy
(857) 387-2000
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Took my mom here for her birthday celebration. Service and food was fantastic!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot Ingredients, Shrimp Rice Rolls
All you can eat hot pot and dim sum is an absolute steal for the price. The waitress walked us through the process in detail. The kitty robot that delivers your food is adorable. The waitress even helped me identify my favorite boa bun at the end of the meal. What a gem will absolutely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot Ingredients, Dim Sum, Custard Tart
the all you can eat for $40 was amazing. we ate so much food. the little robot that delivers your food is so cute. staff is so friendly and informative. will definitely be back soon
Atmosphere: 5
Food: 5
Service: 5
Not worth it. I thought it was crazy that in all you can eat, they don't include chicken broth in it. You have to pay extra for chicken broth.
I tried tomyum soup and their vegetable broth. The veggie broth was not good. Service was fine although there were no spoons or big ladle to get broth out at our table.
Not the widest selection of stuff at the buffet area but not that bad. No dessert or anything sweet :(
Their seating felt awkward. The seats are kinda far from the table so it's not very comfortable.
Overall, not worth the price of $41 per person.
Atmosphere: 3
Food: 2
Service: 4
Fresh Ingredients, great variety and great service.
Atmosphere: 5
Food: 5
Service: 5
Excellent service, great ambiance, food/ingredients are fresh, and did I mention excellent service?
Atmosphere: 5
Food: 5
Service: 5
YUM!! I did the all you can eat hot pot, and I just want MORE!! the food was scrumptious, ice cream spot on, and service was great. Definitely recommend it if you want to eat a lot.
Atmosphere: 5
Food: 5
Service: 5
Love the food ate with good people and the service was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot Ingredients, Fish Ball, Seafood Platter with Crab and Clams
Clean, great food with a great experience. 10/10 would come back again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot Ingredients, Shrimp Rice Rolls, Dim Sum
I had a 7:00 PM reservation and arrived on time, but was immediately greeted with attitude from the manager. He said he had called me multiple times because it was “busy,” yet there was absolutely no parking available in the area — which was why the rest of my party was still circling to find a spot. I also had children with me, so the situation was already stressful enough. And the host had a mean attitude towards me and I had children with me. She kept asking where the rest of my party was 7:02 I arrived. The staff need to be checked.
Instead of being understanding, I was met with a tone and unnecessary rudeness. I’ve dined here many times and genuinely love the food, which is why this experience was disappointing. However, the staff’s attitude — especially from management — really takes away from the overall experience. Customer service matters just as much as the food.
I hope the team works on being more respectful and accommodating, especially toward guests who made reservations and are clearly trying to get seated during a busy time.
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
We come here often for hotpot and dimsum, and the food is always top notch and worth the money. The waitstaff are super kind and attentive. What I have a problem with is the manager - he is not the friendliest and on one occasion I caught him screaming at one of the waitresses in a staircase area away from the patrons. I’ve been sitting on writing this review for a while and finally decided I should just put this out there - I love the food and friendly service from the waitstaff, but I want the manager to know patrons can still hear him be a jerk to his staff even if he thinks he’s doing it in hidden area.
Atmosphere: 1
Food: 5
Service: 3
Alice was the best. Great food and very accommodating. First time here and would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
The food was TERRIBLE. The cat robot hit me like 4 times and kept going, I’m sorry but I prefer REAL waiters
Atmosphere: 2
Food: 1
Service: 1
Had Alice as a waiter who gave excellent service and it was my first time here both food and drinks came out extremely fast. Again, top notch and friendly service highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere! Alice was amazing and good, the food was delicious! !
Atmosphere: 5
Food: 5
Service: 5
Loading...