My friends and I have been to this McDonald's many times. We often sit around a table, playing games while enjoying delicious chicken nuggets and burgers, and chatting about real life.
Atmosphere: 4
Food: 5
Service: 4
Daniel G
I love the McDonald’s on Southern Artery in Quincy. The staff there are amazing, and they deserve huge praise for what they handle every day. This location is right across the street from a homeless shelter. That means they deal with all kinds of tough customers—people who suffer from mental disorders, yell, bother others, show up drunk or high, or even start fights. It can get really crazy in there. But the employees? They’re like saints. They stay calm, kind, and professional no matter what. I’ve never seen one of them be rude, snap at anyone, or even look upset—even when they have every right to be. And the food? Always hot, fresh, and exactly what I ordered. Every single time. Even when the place is loud and chaotic, my order comes out perfect. To the whole team: You do an awesome job. Thank you for staying so positive and getting things right, day after day. I really appreciate all of you. Five stars.
Atmosphere: 5
Food: 5
Service: 5
Joe Avila
Fast food.. value options are good. Pricing on regular meal deals are high. Chili's has a deal that cheaper and burger is better
Atmosphere: 3
Food: 3
Service: 4
Ye Min
It was not bad yesterday. Orders were quick. The foods were served to tables. But today had to wait for like half an hour to get served to the table but no they did not even serve to the table. They called by the order number. Not even the the table number. The atmosphere, service are not good at all. Kind of dirty too. Please avoid if you can.
Atmosphere: 1
Food: 3
Service: 1
Moogie Moughal
Went to this location after 10 + years They supposed to give me a fillet fish meal but gave me chicken nuggets. I went back in as I did do drive thru, the workers told me to throw the chicken nuggets In the trash, I told them to throw them as they gave me the wrong order. Then the mangers started giving me attitude and the started swearing at me. Great customer service NOT. No wonder McDonalds sales are going down if they treat customers like this.
Atmosphere: 1
Food: 3
Service: 1
Игорь Майер
The worst service I've ever seen. If you stop by for a quick bite, you'll wait 35 minutes for your order, they won't give you everything, and they'll take another 15 minutes to finish it. If you're willing to spend an hour waiting for food at a fast food place, this is the place for you.
Food: 2
Service: 1
Swapnil Rajiwade
Terrible drive through experience
Service: 1
Charlyne Saint
It is better to eat from the trash, then go to this McDonald’s. They are very disrespectful The manager is disrespectful. The people that worked there is disrespectful. They will give you cold food and you can’t say anything to them. They won’t talk to you . They get mad at you and refuse to give you your money back. They gave me this cold food and have me wait. 45 minutes. When I told them that I’ve been waiting here and they tell me I left I said no I never left so finally I told him OK. Give me my money back so I can leave. They will not give you your money back so I finally got pissed off and I just Through the Whole Foods away because by then everything was cold so I had to drive to another McDonald’s that is 4 miles away cause my kids wanted something to eat. They were hungry. This is the worst McDonald’s. They are so unprofessional and so disrespectful. If you don’t wanna be treated, I trash do not go to this McDonald’s.
Recommended dishes: French Fries
samuel arroyo-breeden
The mornings are TERRIBLE here, I have to sit in live for several minutes each time, sometimes over ten minutes. Even if I sue the app, leave my house and drive here (15 minutes) my order is never ready and I still have to wait.
Atmosphere: 5
Food: 5
Service: 2
Randy Smejkal
Seems like the quality of service these days at fast food places has really gone downhill. Food is average.
Just went tonight and my burger had soap in it !!!!
Atmosphere: 1
Food: 1
Service: 1
Orlando Chute
I’m not expecting Gordon Ramsay, but the black overnight female manager is rude. Her name is Ashonta, and had an issue with me asking about certain meal discount, as if she had to do her job.
Atmosphere: 1
Food: 2
Service: 1
Kristy
Went through the drive-thru at 4:00 a.m. the young man that took my order was very polite ,very well spoken, total professional. At the next window the other young man was just as professional polite and also well spoken. The food was awesome. But those two young men really made my day by giving me good customer service. Thank you. And to the manager, those are the type of employees that you want to promote.
Atmosphere: 5
Food: 5
Service: 5
Yvonne Fairgrieve
Pretty good service and good food. There are a few employees that make you feel welcome.
Atmosphere: 4
Food: 4
Service: 5
Arthur Nigmatullin
Welcome to McDonald’s, where the drive-thru turns into a drive-stay. Orders vanish into thin air, and by the time you get your food, you start wondering if you should’ve just cooked dinner at home.
My friends and I have been to this McDonald's many times. We often sit around a table, playing games while enjoying delicious chicken nuggets and burgers, and chatting about real life.
Atmosphere: 4
Food: 5
Service: 4
I love the McDonald’s on Southern Artery in Quincy. The staff there are amazing, and they deserve huge praise for what they handle every day.
This location is right across the street from a homeless shelter. That means they deal with all kinds of tough customers—people who suffer from mental disorders, yell, bother others, show up drunk or high, or even start fights. It can get really crazy in there. But the employees? They’re like saints. They stay calm, kind, and professional no matter what. I’ve never seen one of them be rude, snap at anyone, or even look upset—even when they have every right to be.
And the food? Always hot, fresh, and exactly what I ordered. Every single time. Even when the place is loud and chaotic, my order comes out perfect.
To the whole team: You do an awesome job. Thank you for staying so positive and getting things right, day after day. I really appreciate all of you.
Five stars.
Atmosphere: 5
Food: 5
Service: 5
Fast food.. value options are good. Pricing on regular meal deals are high. Chili's has a deal that cheaper and burger is better
Atmosphere: 3
Food: 3
Service: 4
It was not bad yesterday. Orders were quick. The foods were served to tables. But today had to wait for like half an hour to get served to the table but no they did not even serve to the table. They called by the order number. Not even the the table number. The atmosphere, service are not good at all. Kind of dirty too. Please avoid if you can.
Atmosphere: 1
Food: 3
Service: 1
Went to this location after 10 + years
They supposed to give me a fillet fish meal but gave me chicken nuggets.
I went back in as I did do drive thru, the workers told me to throw the chicken nuggets In the trash, I told them to throw them as they gave me the wrong order. Then the mangers started giving me attitude and the started swearing at me. Great customer service NOT. No wonder McDonalds sales are going down if they treat customers like this.
Atmosphere: 1
Food: 3
Service: 1
The worst service I've ever seen. If you stop by for a quick bite, you'll wait 35 minutes for your order, they won't give you everything, and they'll take another 15 minutes to finish it. If you're willing to spend an hour waiting for food at a fast food place, this is the place for you.
Food: 2
Service: 1
Terrible drive through experience
Service: 1
It is better to eat from the trash, then go to this McDonald’s. They are very disrespectful The manager is disrespectful. The people that worked there is disrespectful. They will give you cold food and you can’t say anything to them. They won’t talk to you . They get mad at you and refuse to give you your money back. They gave me this cold food and have me wait. 45 minutes. When I told them that I’ve been waiting here and they tell me I left I said no I never left so finally I told him OK. Give me my money back so I can leave. They will not give you your money back so I finally got pissed off and I just Through the Whole Foods away because by then everything was cold so I had to drive to another McDonald’s that is 4 miles away cause my kids wanted something to eat. They were hungry. This is the worst McDonald’s. They are so unprofessional and so disrespectful. If you don’t wanna be treated, I trash do not go to this McDonald’s.
Recommended dishes: French Fries
The mornings are TERRIBLE here, I have to sit in live for several minutes each time, sometimes over ten minutes. Even if I sue the app, leave my house and drive here (15 minutes) my order is never ready and I still have to wait.
Atmosphere: 5
Food: 5
Service: 2
Seems like the quality of service these days at fast food places has really gone downhill. Food is average.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Just went tonight and my burger had soap in it !!!!
Atmosphere: 1
Food: 1
Service: 1
I’m not expecting Gordon Ramsay, but the black overnight female manager is rude. Her name is Ashonta, and had an issue with me asking about certain meal discount, as if she had to do her job.
Atmosphere: 1
Food: 2
Service: 1
Went through the drive-thru at 4:00 a.m. the young man that took my order was very polite ,very well spoken, total professional. At the next window the other young man was just as professional polite and also well spoken. The food was awesome. But those two young men really made my day by giving me good customer service. Thank you. And to the manager, those are the type of employees that you want to promote.
Atmosphere: 5
Food: 5
Service: 5
Pretty good service and good food. There are a few employees that make you feel welcome.
Atmosphere: 4
Food: 4
Service: 5
Welcome to McDonald’s, where the drive-thru turns into a drive-stay. Orders vanish into thin air, and by the time you get your food, you start wondering if you should’ve just cooked dinner at home.
Atmosphere: 1
Food: 4
Service: 1
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