lemonade options are awesome. I took a chance at something different and I'm in love with there lemonade.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pineapple Mango Lemonade
Shawn Porter
The worst experience ever! The person taking orders at the drive through was yelling at customers so we made our order with the app instead, when we went inside to pickup our food it was absolute chaos. About eight people had been waiting for there orders for some time, and all the staff were arguing/yelling at each other. I was able to cancel my order and get a refund on the app, unfortunately the other customers including two EMT’s had already paid and didn’t have the same option to walk away.
Atmosphere: 1
Service: 1
My Flowers
I got a baconantor burger the cheese was not melted . it was cold
Atmosphere: 3
Food: 3
Service: 3
Boston Ws6
Ridiculous wait times in the drive thru. Absolutely insane. Pull up and sit for 20 minutes before you get to make your order then sit there for another 10 to 15 minutes waiting. At 12:30 am
Atmosphere: 1
Food: 3
Service: 1
John Serafini
The Wendy's in Quincy is spectacular. A little slow on the orders but the food is incredible.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, French Fries
Janice Cuccia
Love the frosty but the wait time at the drive thru is why i gave
Atmosphere: 5
Food: 5
Service: 4
Tonya Reid
Corporate will be called on this place. My daughter went in for an interview and the way the hiring manager spoke to my child was degrading and inappropriate.
Tree guy
Seem to be better than other locations. I would choose this location over the rockland one near home depot any
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Vanilla Frosty
Higher Standard
Overall I rate them at 4 stars. The company itself i eat at wendys alot i like thiervfoid when it is consistent and when i get the correctbirder in a timely fashion therevare nit msnybThe food Is not consistent 100% of the time but is more consistent than other fast food restaurants in my area. The staff service is not good, I get the feeling; every single time I go there, that the staff feels inconvenienced by the customer coming thru the drovevthroughnand ordering their meal. Even after being extremely clear and thorough with my order I still have to stop to check it normally find that I'm missing one or items!l, usually a sauce packet that I clearly asked for with my order, and the issue is that staff takes my money hands me my bag vlosed th we window and walk away. Multiple times I have had to sit there and wait to get the attention of staff more then once the very same person who served me and neglected me will eventually come over and try to hand me someone else's food without realizing that I have been there the whole time trying to get someone's attention to ask for the sauce packet I did not recieve.These staff members are all showing the same traits they act like they don't care about the customer! They have barely any common courtesy, no Profesionalism, and clearly no care In the impression they make or the result of their actions and how it negatively affects the company image. They open the window and dont say anything. Just reach out and expect you to pay. They should be saying something at least your total is; xxx and then ensuring you get your entire order and leave before the turn thier backs to you and completely ignore you.The line is sometimes a ridiculous wait, and it is because of what I just explained. The staff should be incentivezed to move the line fast and without error a simple small percent bonus for every order or on an entire shift if the employee makes all of thier goals like getting every vehicle thru thevdrivevthrubin x amount of time without and order mistakes . There's no excuse for anyone not being able to fill a happy meal correctly. The majority of my visits to the southern artery Wendy's in quincy is full of these complaints I have just noted. Although I should be rating this at like we 2 stars. I am considering that it's not easy to get good employees however this is a managers fault a manager is not properly motivating or training this staff and I believe this because this has been an ongoing issue for a long time I'm a very long-time customer here and this has always been an issue here. It's cheap fast food so I don't expect the world but I do expectations receive what I order in a fast and efficient manner and I should. No customer should ever have to wait so long for a sauce packet that they ordered at the speaker box and reminded them at the window.
It's a known, formula driven burger joint. Exactly what you'd expect. Nothing more, nothing less.Wheelchair accessibility: Has dedicated parking spots & is wheelchair accessible.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries
john Shebertes
Good Wendy's, good
Atmosphere: 5
Food: 5
Service: 5
Scott Tootill
Stopped by this location today. Witnessed the person boxing fries without gloves and touching the fries with bare hands. I asked what the policy is with regard to wearing gloves while handling food. Was told she didn't have to since she was using tongs. I didn't see any tongs but did see her touching the fries. The only person I noticed wearing gloves was the person preparing the food on the grill. These people need supervision!! We left without ordering.
H M
It's fine. But it gets really busy however the drive through line moves.
Getting way too expensive!
Atmosphere: 3
Food: 3
Service: 3
lemonade options are awesome. I took a chance at something different and I'm in love with there lemonade.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pineapple Mango Lemonade
The worst experience ever! The person taking orders at the drive through was yelling at customers so we made our order with the app instead, when we went inside to pickup our food it was absolute chaos. About eight people had been waiting for there orders for some time, and all the staff were arguing/yelling at each other. I was able to cancel my order and get a refund on the app, unfortunately the other customers including two EMT’s had already paid and didn’t have the same option to walk away.
Atmosphere: 1
Service: 1
I got a baconantor burger the cheese was not melted . it was cold
Atmosphere: 3
Food: 3
Service: 3
Ridiculous wait times in the drive thru. Absolutely insane. Pull up and sit for 20 minutes before you get to make your order then sit there for another 10 to 15 minutes waiting. At 12:30 am
Atmosphere: 1
Food: 3
Service: 1
The Wendy's in Quincy is spectacular. A little slow on the orders but the food is incredible.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries, French Fries
Love the frosty but the wait time at the drive thru is why i gave
Atmosphere: 5
Food: 5
Service: 4
Corporate will be called on this place. My daughter went in for an interview and the way the hiring manager spoke to my child was degrading and inappropriate.
Seem to be better than other locations. I would choose this location over the rockland one near home depot any
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Vanilla Frosty
Overall I rate them at 4 stars. The company itself i eat at wendys alot i like thiervfoid when it is consistent and when i get the correctbirder in a timely fashion therevare nit msnybThe food Is not consistent 100% of the time but is more consistent than other fast food restaurants in my area. The staff service is not good, I get the feeling; every single time I go there, that the staff feels inconvenienced by the customer coming thru the drovevthroughnand ordering their meal. Even after being extremely clear and thorough with my order I still have to stop to check it normally find that I'm missing one or items!l, usually a sauce packet that I clearly asked for with my order, and the issue is that staff takes my money hands me my bag vlosed th we window and walk away. Multiple times I have had to sit there and wait to get the attention of staff more then once the very same person who served me and neglected me will eventually come over and try to hand me someone else's food without realizing that I have been there the whole time trying to get someone's attention to ask for the sauce packet I did not recieve.These staff members are all showing the same traits they act like they don't care about the customer! They have barely any common courtesy, no Profesionalism, and clearly no care In the impression they make or the result of their actions and how it negatively affects the company image. They open the window and dont say anything. Just reach out and expect you to pay. They should be saying something at least your total is; xxx and then ensuring you get your entire order and leave before the turn thier backs to you and completely ignore you.The line is sometimes a ridiculous wait, and it is because of what I just explained. The staff should be incentivezed to move the line fast and without error a simple small percent bonus for every order or on an entire shift if the employee makes all of thier goals like getting every vehicle thru thevdrivevthrubin x amount of time without and order mistakes . There's no excuse for anyone not being able to fill a happy meal correctly. The majority of my visits to the southern artery Wendy's in quincy is full of these complaints I have just noted. Although I should be rating this at like we 2 stars. I am considering that it's not easy to get good employees however this is a managers fault a manager is not properly motivating or training this staff and I believe this because this has been an ongoing issue for a long time I'm a very long-time customer here and this has always been an issue here. It's cheap fast food so I don't expect the world but I do expectations receive what I order in a fast and efficient manner and I should. No customer should ever have to wait so long for a sauce packet that they ordered at the speaker box and reminded them at the window.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Double Stack, French Fries
Restaurantji Recommends
Delish!
Atmosphere: 3
Food: 3
Service: 4
It's a known, formula driven burger joint. Exactly what you'd expect. Nothing more, nothing less.Wheelchair accessibility: Has dedicated parking spots & is wheelchair accessible.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries
Good Wendy's, good
Atmosphere: 5
Food: 5
Service: 5
Stopped by this location today. Witnessed the person boxing fries without gloves and touching the fries with bare hands. I asked what the policy is with regard to wearing gloves while handling food. Was told she didn't have to since she was using tongs. I didn't see any tongs but did see her touching the fries. The only person I noticed wearing gloves was the person preparing the food on the grill. These people need supervision!! We left without ordering.
It's fine. But it gets really busy however the drive through line moves.
Atmosphere: 3
Food: 3
Service: 3