Drinks were awful! Food was not so good , would I go there again ?
Atmosphere: 2
Food: 1
Service: 2
Keith Snyder
Good pizza and other Italian treats. Great location
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: New York Style Pizza
Jon Schermerhorn
Northend style pizza is great !!!.
Atmosphere: 4
Food: 4
Service: 4
R R
Lousy service food was cold waitress was horrible
Atmosphere: 3
Food: 3
Service: 1
Jean Manni
This was always our go-to when we lived here. We ordered pizza to go while visiting family. When ordered, I was told 15-20 min. Got there in 20 minutes, and my husband waited another 20 minutes on top of that. The pizza was overcooked. And the toppings were burnt. We were very disappointed.
Food: 3
Service: 3
Eric Bertrand
North end style cheese pizza get it 9.7
Atmosphere: 5
Food: 5
Service: 5
Catherine
This rating is for mostly due to the server, but the overall three/star review still feels apt. We had a problem with two of the meals, one of which we can’t tell is a server issue or a kitchen issue but at a minimum, there was an obvious communication issue with the server.
One meal was outright wrong. Someone else in our party ordered a marinara dish, so I can only assume she had “parmigiana” on the brain, as two parmigiana dishes were brought to the table, instead of one parmigiana and one *marsala.* Close, kinda, especially with restaurant din and side conversations at the table…. I get it. But this error would have been caught and avoided if the order was repeated back to us before being placed with the kitchen, so it’s on the server.
The second food issue was the hamburger patty on another dish. We requested medium-well, and it came out not only well-done, but burnt on the outside. Both sides. Because of the issue with the Marsala dish, I felt bad about bringing a second issue to her attention, so assumed responsibility for the miscommunication because, in her defense, there was a little bit of chaos with two other adults at the table carrying on their own conversation, and “well done” was said first, by the child who ordered it. We (two of us, adults) corrected this and said “medium-well.” So it appears that it just didn’t register with the server.
For both orders, when the issues were brought to the servers attention, the response felt very self-righteous and argumentative, not “oh no, I’m sorry, what would you like to do?” Or something to that effect. Let’s just say, for arguments sake, that both communication errors were on us. Is defensiveness the way you respond to customers? Although she asked if I wanted an order placed for the Marsala, it felt very much as though she didn’t want to do it and, because of the pushback, I even stated that we would pay for the errant entree and bring it home as take-out instead (knowing my husband would eat it). I didn’t mention this, but I did so because I’m always nervous about calling attention to a mistake, so I rarely do, in fear from horror stories about what happens in the kitchen with complaints about orders, and I nibbled on fries while I waited for the right dish to come out of the kitchen, which was fine.
The second, “remedied” order for the burger came back just as charred on the outside, and only slightly less-cooked on the inside, and still not what any of us would consider medium-well. Perhaps this is the way they make their burgers… on the charred side, so just be warned if you aren’t a fan of charred burgers.
The Marsala and the parmigiana were both ok, as were the third adult entree… a wrap I believe, and the take-out order of parmigiana that my husband ate the next day. Not bad, but nothing stellar, so food felt overpriced for what you get.
Service was slow, having to ask for take out containers and the check rather than her “reading” the table, nor did she ask any of us how our dishes were after a few bites, so I can only hope that the server is new and just needs time and guidance on speed, accuracy and demeanor to improve.
Atmosphere: 3
Food: 3
Service: 2
Eric
North end style cheese pizza get it 9.7
Atmosphere: 5
Food: 5
Service: 5
Steve C
Ordered the rustico pizza, well done. They said 25 minutes but was ready much sooner. Pizza was fantastic and cooked perfectly. Great job guys! ?
Pamela Hawkesworth
Chef salad very small. No cheese and meat. There is suppose to be chesse, ham and turkey. Not even a full slice of each. A rip off for $16.00.
Everything was served hot. My only gripe (and might just be my style) is that no butter was served with the bread. But, over all it was a great meal… be it pricey. Can’t do it all the time. Mike, my server, did a great job.
Atmosphere: 5
Food: 5
Service: 5
Jack White
Real local place with very good food, but missing a great
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: New York Style Pizza
Lisa McManus
Great place to watch a
Atmosphere: 4
Food: 4
Service: 4
Jennifer Royster
Best experience, our server Jenn was a delight. Pizza and wings 10/10 we will be back!
Drinks were awful! Food was not so good , would I go there again ?
Atmosphere: 2
Food: 1
Service: 2
Good pizza and other Italian treats. Great location
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: New York Style Pizza
Northend style pizza is great !!!.
Atmosphere: 4
Food: 4
Service: 4
Lousy service food was cold waitress was horrible
Atmosphere: 3
Food: 3
Service: 1
This was always our go-to when we lived here. We ordered pizza to go while visiting family. When ordered, I was told 15-20 min. Got there in 20 minutes, and my husband waited another 20 minutes on top of that. The pizza was overcooked. And the toppings were burnt. We were very disappointed.
Food: 3
Service: 3
North end style cheese pizza get it 9.7
Atmosphere: 5
Food: 5
Service: 5
This rating is for mostly due to the server, but the overall three/star review still feels apt. We had a problem with two of the meals, one of which we can’t tell is a server issue or a kitchen issue but at a minimum, there was an obvious communication issue with the server.
One meal was outright wrong. Someone else in our party ordered a marinara dish, so I can only assume she had “parmigiana” on the brain, as two parmigiana dishes were brought to the table, instead of one parmigiana and one *marsala.* Close, kinda, especially with restaurant din and side conversations at the table…. I get it. But this error would have been caught and avoided if the order was repeated back to us before being placed with the kitchen, so it’s on the server.
The second food issue was the hamburger patty on another dish. We requested medium-well, and it came out not only well-done, but burnt on the outside. Both sides. Because of the issue with the Marsala dish, I felt bad about bringing a second issue to her attention, so assumed responsibility for the miscommunication because, in her defense, there was a little bit of chaos with two other adults at the table carrying on their own conversation, and “well done” was said first, by the child who ordered it. We (two of us, adults) corrected this and said “medium-well.” So it appears that it just didn’t register with the server.
For both orders, when the issues were brought to the servers attention, the response felt very self-righteous and argumentative, not “oh no, I’m sorry, what would you like to do?” Or something to that effect. Let’s just say, for arguments sake, that both communication errors were on us. Is defensiveness the way you respond to customers? Although she asked if I wanted an order placed for the Marsala, it felt very much as though she didn’t want to do it and, because of the pushback, I even stated that we would pay for the errant entree and bring it home as take-out instead (knowing my husband would eat it). I didn’t mention this, but I did so because I’m always nervous about calling attention to a mistake, so I rarely do, in fear from horror stories about what happens in the kitchen with complaints about orders, and I nibbled on fries while I waited for the right dish to come out of the kitchen, which was fine.
The second, “remedied” order for the burger came back just as charred on the outside, and only slightly less-cooked on the inside, and still not what any of us would consider medium-well. Perhaps this is the way they make their burgers… on the charred side, so just be warned if you aren’t a fan of charred burgers.
The Marsala and the parmigiana were both ok, as were the third adult entree… a wrap I believe, and the take-out order of parmigiana that my husband ate the next day. Not bad, but nothing stellar, so food felt overpriced for what you get.
Service was slow, having to ask for take out containers and the check rather than her “reading” the table, nor did she ask any of us how our dishes were after a few bites, so I can only hope that the server is new and just needs time and guidance on speed, accuracy and demeanor to improve.
Atmosphere: 3
Food: 3
Service: 2
North end style cheese pizza get it 9.7
Atmosphere: 5
Food: 5
Service: 5
Ordered the rustico pizza, well done. They said 25 minutes but was ready much sooner. Pizza was fantastic and cooked perfectly. Great job guys! ?
Chef salad very small. No cheese and meat. There is suppose to be chesse, ham and turkey. Not even a full slice of each. A rip off for $16.00.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Delicious and big meat balls.
Atmosphere: 5
Service: 5
Everything was served hot. My only gripe (and might just be my style) is that no butter was served with the bread. But, over all it was a great meal… be it pricey. Can’t do it all the time. Mike, my server, did a great job.
Atmosphere: 5
Food: 5
Service: 5
Real local place with very good food, but missing a great
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: New York Style Pizza
Great place to watch a
Atmosphere: 4
Food: 4
Service: 4
Best experience, our server Jenn was a delight. Pizza and wings 10/10 we will be back!
Atmosphere: 5
Food: 5
Service: 5
Loading...