Nothing like a little food poisoning. Pizza was late and super undercooked followed up by fever and throwing up all night. Department of health needs to check up on this place.
Atmosphere: 1
Food: 1
Service: 1
Kyle Brogan
Messed up order on 2 different occasions ( undercooked cheese bread, and cinnamon twists AND garlic bites with nothing on them just bread) so I’d call after driving 10 minutes home seeing if they’d deliver it since they messed up but I was slightly out of range so they made me drive back to get it with nothing offered to make the situation right. The female manager is incredibly rude. As I’m sitting there waiting for me new food the kids are making the food with bare hands. Like rolling out the dough for new twists inbetween both of his bare hands. I get Your not gonna get all stars to work for you at a dominos but the management needs serious attention. Never again
Cynthia Hanson
Very small amount of toppings and we ordered boneless bbq chicken tenders and you delivered breaded tenders and no dipping sauce. Pizza tasted good but overshadowed with these other issues.
Ethan Bolger-Young
The staff are very rude and do not allow customers to use the bathrooms.
Atmosphere: 1
Food: 1
Service: 1
Victoria Tracy
Domino’s at this particular location does not follow instructions for delivery. My elderly aunts dog got out of the yard when she requested to use the back door for this reason when contacted the manager of the store she was told have a good day and hung on her . Poor customer service and disrespect for the customer who ultimately pays the paychecks and keeps that business running
Food: 5
Service: 1
Geussepe giarelli
I ordered takeout.. everything normal
Food: 4
Service: 4
Jessica
My husband and I decided to grab two pizza from domino. Ordered online, my husband headed over to grab our pizzas about 20 minutes later. When he got there he was told one of pizzas was given away to another order that came in after ours. He had to sit there for another 15 to 29 minutes while they cooked him a new one. Why would you take from an order that’s already done knowing someone is coming to grab it?? Then not even offered an apology?? Horrible customer experience here.. saddens me
Atmosphere: 1
Food: 3
Service: 1
Tammie Nguyen
Took over an hour for our order because they screwed up the order upon delivery, the driver said he will be back, 30mins later he came back with our order stating that it was still at the shop. When we open our order the breadsticks were half eaten. I am pretty sure he went back to the other house and got our order back. The food was cold. I called the store and spoke with the manager, she was very rude, I asked for a refund all she said was "sure" and hung up on me. No apologies no nothing. I will never order at this location ever again. The manager needs to be fired. No sense of customer service at all. She sounds like she hates her job and is miserable with her life.
Atmosphere: 1
Food: 1
Service: 1
JP Brigger
14 inch one topping for $7. sounds good? But no, what a waste of money. I could hardly taste the bacon. I remember loving Dominos back in college. What happened?
Food quality is hit or miss, management couldn't care less.
Atmosphere: 3
Food: 2
Service: 2
Angie Penney
No Customer service At ALL
Dietary restrictions: Wearing Gloves Please
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Wings
Ken Ingersoll
After placing an order online and paying for food & $4.99 delivery fee and tip(before you are even providedany service), the least you are entitled to is a hot, fresh and complete order delivered in a reasonable time. NOT GONNA HAPPEN AT THIS LOCATION! Manager on a Tuesday night was rude, unwilling to help and completely inept, obviously untrained and careless...nevermind professional. This Reading, MA Domino's is an embarrassment to the Domino's franchise. Whoever owns this particular location should have their franchise rights rescinded, it's that simple. The fish stinks from the head, all you have to know about this place is right here in the reviews. Anyone who gives anymore than 1 star or reorders from this Reading, MA Domino's must have their locations mixed up. I am embarrassed just admitting that I ordered from this store given the unlimited amount of much higher quality Pizza shops in the area...I guess you really do get what you pay for! I can't imagine this is how such a prominent franchise wants to be viewed.
Food: 1
Service: 1
Avejoe Mann
worst management, service, food quality and ownership of any Domino's franchise I've ordered from in a 40 year period. rude, careless and obviously untrained manager on a Tuesday night. 0 Stars would be more appropriate! please, for the love of everything pizza....DO NOT ORDER from this store, particularly when the Tues. Aug. 28th night manager is in charge!
Devansh Goel
Really good place. Food is freshly cooked, and ingredients are well put, but I would appreciate the staff to use gloves if someone is giving a special order with pure vegetarian. (Otherwise, i would give it a 5, waiting for that day)
Aug 14th update -> great guy made my mom happy, and made as per her specifications overall great..
always real deal holyfield
Atmosphere: 5
Food: 5
Service: 5
Nothing like a little food poisoning. Pizza was late and super undercooked followed up by fever and throwing up all night. Department of health needs to check up on this place.
Atmosphere: 1
Food: 1
Service: 1
Messed up order on 2 different occasions ( undercooked cheese bread, and cinnamon twists AND garlic bites with nothing on them just bread) so I’d call after driving 10 minutes home seeing if they’d deliver it since they messed up but I was slightly out of range so they made me drive back to get it with nothing offered to make the situation right. The female manager is incredibly rude. As I’m sitting there waiting for me new food the kids are making the food with bare hands. Like rolling out the dough for new twists inbetween both of his bare hands. I get Your not gonna get all stars to work for you at a dominos but the management needs serious attention. Never again
Very small amount of toppings and we ordered boneless bbq chicken tenders and you delivered breaded tenders and no dipping sauce. Pizza tasted good but overshadowed with these other issues.
The staff are very rude and do not allow customers to use the bathrooms.
Atmosphere: 1
Food: 1
Service: 1
Domino’s at this particular location does not follow instructions for delivery. My elderly aunts dog got out of the yard when she requested to use the back door for this reason when contacted the manager of the store she was told have a good day and hung on her . Poor customer service and disrespect for the customer who ultimately pays the paychecks and keeps that business running
Food: 5
Service: 1
I ordered takeout.. everything normal
Food: 4
Service: 4
My husband and I decided to grab two pizza from domino. Ordered online, my husband headed over to grab our pizzas about 20 minutes later. When he got there he was told one of pizzas was given away to another order that came in after ours. He had to sit there for another 15 to 29 minutes while they cooked him a new one. Why would you take from an order that’s already done knowing someone is coming to grab it?? Then not even offered an apology?? Horrible customer experience here.. saddens me
Atmosphere: 1
Food: 3
Service: 1
Took over an hour for our order because they screwed up the order upon delivery, the driver said he will be back, 30mins later he came back with our order stating that it was still at the shop. When we open our order the breadsticks were half eaten. I am pretty sure he went back to the other house and got our order back. The food was cold. I called the store and spoke with the manager, she was very rude, I asked for a refund all she said was "sure" and hung up on me. No apologies no nothing. I will never order at this location ever again. The manager needs to be fired. No sense of customer service at all. She sounds like she hates her job and is miserable with her life.
Atmosphere: 1
Food: 1
Service: 1
14 inch one topping for $7. sounds good? But no, what a waste of money. I could hardly taste the bacon. I remember loving Dominos back in college. What happened?
Restaurantji Recommends
Food quality is hit or miss, management couldn't care less.
Atmosphere: 3
Food: 2
Service: 2
No Customer service At ALL
Dietary restrictions: Wearing Gloves Please
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Wings
After placing an order online and paying for food & $4.99 delivery fee and tip(before you are even providedany service), the least you are entitled to is a hot, fresh and complete order delivered in a reasonable time. NOT GONNA HAPPEN AT THIS LOCATION! Manager on a Tuesday night was rude, unwilling to help and completely inept, obviously untrained and careless...nevermind professional. This Reading, MA Domino's is an embarrassment to the Domino's franchise. Whoever owns this particular location should have their franchise rights rescinded, it's that simple. The fish stinks from the head, all you have to know about this place is right here in the reviews. Anyone who gives anymore than 1 star or reorders from this Reading, MA Domino's must have their locations mixed up. I am embarrassed just admitting that I ordered from this store given the unlimited amount of much higher quality Pizza shops in the area...I guess you really do get what you pay for! I can't imagine this is how such a prominent franchise wants to be viewed.
Food: 1
Service: 1
worst management, service, food quality and ownership of any Domino's franchise I've ordered from in a 40 year period. rude, careless and obviously untrained manager on a Tuesday night. 0 Stars would be more appropriate! please, for the love of everything pizza....DO NOT ORDER from this store, particularly when the Tues. Aug. 28th night manager is in charge!
Really good place. Food is freshly cooked, and ingredients are well put, but I would appreciate the staff to use gloves if someone is giving a special order with pure vegetarian. (Otherwise, i would give it a 5, waiting for that day)
Aug 14th update -> great guy made my mom happy, and made as per her specifications overall great..
Vegetarian options: With onions and pepper..
Atmosphere: 5
Food: 5
Service: 5
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