I went in and got 2 iced brown sugar espressos. 1 large and 1 small. I watch them make the coffee and then top it off with extra ice because they didn’t give me enough coffee. We payed in cash and they also shorted us on change. We finished our coffees and left them in the car. The ice melted. Take a look at how much ice they’re putting in the drinks vs how much coffee. Other dunks do not do this. Scamming people is not the way to run a business.
Food: 2
Service: 3
Brenda MacPherson
I placed my order and got my drink quickly (that employee was friendly and efficient). There was one order ahead for hot food and then the next order came out and was mine. It happened to be the same order as the person after me. The worker would not give it to me and gave it to the next guy and said “same order. He was waiting”. I knew he hadn’t been waiting and didn’t say anything. When the other order came out next I looked at the order number on my drink and the meal and they were different. I didn’t want to create a scene but if it happens again I’ll be speaking up.
Atmosphere: 4
Food: 4
Service: 1
Christopher Frano
They serve iced coffee as cold brew. Thought I was crazy, but I'm sure of it now that it's happened multiple times.
Atmosphere: 1
Food: 2
Service: 1
Oliver G
These people don’t know how to run a business. People are impatient who work in here.
Service: 1
Andrew Ressler
Worst Dunkin I have been to out of hundreds. Refused to accept DD rewards and did not give us our food when it was ready
Atmosphere: 1
Food: 2
Service: 1
Leah Ross
Ordered a bagel and cream cheese and this is what I got. Gave me a good laugh, but then they seemed a little baffled when I asked for a cream cheese tub to put it on myself.
Atmosphere: 1
Food: 1
Service: 1
Rose Proodian
Someone wanna let me know why I got a cream cheese bagel, with egg cheese, and bacon in it?
Atmosphere: 1
Food: 1
Service: 1
Bobby Conlon
The absolute worst experience I’ve ever had at a Dunks! The kid behind the counter was rude, burnt the bagels and threw the food at the counter. I’ve never been so disappointed.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Bagels
JJ C.
Normally I have fast service here with mobile ordering and it’s great. However, I just wanna know how they’ve been out of pumpkin flavoring on the app for coffee basically all season! It’s crazy- wondering when it’ll be back…..
Atmosphere: 3
Food: 3
Service: 5
Kay M
I usually order the same thing every time a breakfast sandwich, hash browns, donuts, drink. They always forget to give me my donuts. The service here is friendly & the place is clean though. I like this location better than the one around the corner from my house.
The worst most miserable people working there. I went through an entire order with them never saying a word to me. Happens every time I go there. They happily take my money but never say thank you.
Atmosphere: 5
Food: 4
Service: 1
Victor Olaore Omoshehin
MANAGEMENT WILL NOT LISTEN TO ANY REVIEW. THEY CARELESS ABOUT FEEDBACKS!Before visiting any restaurants and service providers, I normally check their review, but who should be checking review for a Dunkin? Now, I know better, I will keep checking reviews before I go into any of these places. If I have gone through previous reviews on this Dunkin, I wouldn't be here, but it's good I got here to witness their poor customer service and add my genuine review to their service.I usually do my reviews based on my personal experience and without any hate or biased mind. This Dunkin is one of the most unpleasant places to visit with terrific staff who are rude, arrogance and lack manners.There were two people with special needs who have intellectual disabilities and are trying to buy coffee. The staff were very inpatient and intolerant with the most embarrassing manners I have ever witnessed.These staff need to be trained in customer relations and many other areas before they can be Station in this Dunkin, if the management are interested in making genuine profit.No body deserves to be treated like a trash inrespective of your disabilities, looks, or appearance. The folks came into Dunkin with their card to pay. They don't look like berger. Some of us waiting in the line was telling them to be patient with the customers, but the low pay staff was busy with his frustration.I wouldn't recommend this Dunkin to anyone who cares about customer service and respect for humanity, either black or white.This Dunkin just lost a customer because I wouldn't visit here again.
Atmosphere: 1
Food: 1
Service: 1
Richard Deroo
The worst most miserable people working there. I went through an entire order with them never saying a word to me. Happens every time I go there. They happily take my money but never say thank you.
Atmosphere: 5
Food: 4
Service: 1
TruthSpeaker
There’s an Indian man who works the register and sometimes makes the beverages. I ordered for an iced chai latte and he gave me an iced coffee. Sometimes he looks like he even doesn’t understand half the stuff I’m explaining to him and keeps asking me to repeat myself. So
I went in and got 2 iced brown sugar espressos. 1 large and 1 small. I watch them make the coffee and then top it off with extra ice because they didn’t give me enough coffee. We payed in cash and they also shorted us on change. We finished our coffees and left them in the car. The ice melted. Take a look at how much ice they’re putting in the drinks vs how much coffee. Other dunks do not do this. Scamming people is not the way to run a business.
Food: 2
Service: 3
I placed my order and got my drink quickly (that employee was friendly and efficient). There was one order ahead for hot food and then the next order came out and was mine. It happened to be the same order as the person after me. The worker would not give it to me and gave it to the next guy and said “same order. He was waiting”. I knew he hadn’t been waiting and didn’t say anything. When the other order came out next I looked at the order number on my drink and the meal and they were different. I didn’t want to create a scene but if it happens again I’ll be speaking up.
Atmosphere: 4
Food: 4
Service: 1
They serve iced coffee as cold brew. Thought I was crazy, but I'm sure of it now that it's happened multiple times.
Atmosphere: 1
Food: 2
Service: 1
These people don’t know how to run a business. People are impatient who work in here.
Service: 1
Worst Dunkin I have been to out of hundreds. Refused to accept DD rewards and did not give us our food when it was ready
Atmosphere: 1
Food: 2
Service: 1
Ordered a bagel and cream cheese and this is what I got. Gave me a good laugh, but then they seemed a little baffled when I asked for a cream cheese tub to put it on myself.
Atmosphere: 1
Food: 1
Service: 1
Someone wanna let me know why I got a cream cheese bagel, with egg cheese, and bacon in it?
Atmosphere: 1
Food: 1
Service: 1
The absolute worst experience I’ve ever had at a Dunks! The kid behind the counter was rude, burnt the bagels and threw the food at the counter. I’ve never been so disappointed.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Bagels
Normally I have fast service here with mobile ordering and it’s great. However, I just wanna know how they’ve been out of pumpkin flavoring on the app for coffee basically all season! It’s crazy- wondering when it’ll be back…..
Atmosphere: 3
Food: 3
Service: 5
I usually order the same thing every time a breakfast sandwich, hash browns, donuts, drink. They always forget to give me my donuts. The service here is friendly & the place is clean though. I like this location better than the one around the corner from my house.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Restaurantji Recommends
The worst most miserable people working there. I went through an entire order with them never saying a word to me. Happens every time I go there. They happily take my money but never say thank you.
Atmosphere: 5
Food: 4
Service: 1
MANAGEMENT WILL NOT LISTEN TO ANY REVIEW. THEY CARELESS ABOUT FEEDBACKS!Before visiting any restaurants and service providers, I normally check their review, but who should be checking review for a Dunkin? Now, I know better, I will keep checking reviews before I go into any of these places. If I have gone through previous reviews on this Dunkin, I wouldn't be here, but it's good I got here to witness their poor customer service and add my genuine review to their service.I usually do my reviews based on my personal experience and without any hate or biased mind. This Dunkin is one of the most unpleasant places to visit with terrific staff who are rude, arrogance and lack manners.There were two people with special needs who have intellectual disabilities and are trying to buy coffee. The staff were very inpatient and intolerant with the most embarrassing manners I have ever witnessed.These staff need to be trained in customer relations and many other areas before they can be Station in this Dunkin, if the management are interested in making genuine profit.No body deserves to be treated like a trash inrespective of your disabilities, looks, or appearance. The folks came into Dunkin with their card to pay. They don't look like berger. Some of us waiting in the line was telling them to be patient with the customers, but the low pay staff was busy with his frustration.I wouldn't recommend this Dunkin to anyone who cares about customer service and respect for humanity, either black or white.This Dunkin just lost a customer because I wouldn't visit here again.
Atmosphere: 1
Food: 1
Service: 1
The worst most miserable people working there. I went through an entire order with them never saying a word to me. Happens every time I go there. They happily take my money but never say thank you.
Atmosphere: 5
Food: 4
Service: 1
There’s an Indian man who works the register and sometimes makes the beverages. I ordered for an iced chai latte and he gave me an iced coffee. Sometimes he looks like he even doesn’t understand half the stuff I’m explaining to him and keeps asking me to repeat myself. So
Atmosphere: 1
Service: 1
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