We usually call and check to see if our favorite server Christine is working, but she had the night off. So I ask the hostess to recommend a server who was good. Well She suggested Ashley, who was absolutely amazing! Great personality, great service, never felt rushed, checked back to see how everything was !! To top it off for the very first time in all the years I have been coming here this is the very first time we had a very nice Manager come to our table and ask how everything was!!! His name was Mike. He was walking around checking with other tables, helping deliver food. I was so impressed! I have not seen a Manager who has come out to do table visits at any restaurant we have been in for years!! This guy is a keeper!! Thank you for a great night! Colleen Falzone
Atmosphere: 5
Food: 5
Service: 5
Bill Meier
The steaks was very good. We had to send one steak back that was way over cooked. But they handled the process efficiently. The waitress was very good. Attentive but not overbearing. People in our party were very specific as to what they wanted in the salad. And asked for several items that weren't normally in the salad but they added them in anyway. And they got them all right! Very impressive!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Longhorn Steaktips, White Cheddar Stuffed Mushrooms
robert coffill
This was a different location than I usually visit , but I wasn’t disappointed . My ribeye was cooked to perfection and the portion was so big I had leftovers for the next day !! Longhorn in Franklin Ma I highly recommend !!
Atmosphere: 5
Food: 5
Service: 5
Truely Honest
This Longhorn was always my go to for steak and the reasonable prices. This time the steak was tough and hard to chew. Service was great, friendly, and professional. Just a shout out to our host/wait staff who tried to seat us on top of the bathroom, when a customer ask to be seated somewhere not near the bathroom, please don’t show your frustration by rolling your eyes.
Atmosphere: 3
Food: 2
Service: 5
charles Tringale
They have great tasty burgers. And steak good service we love it conveniently located.
Atmosphere: 5
Service: 5
Donald Bombino
T Bone steak was mediocre at best Lots of inedible nerves and fat Last 3 times
Atmosphere: 5
Food: 1
Service: 5
glenn picone
A friend and I went . Waited 10 minutes to not have anyone even greet us. Restaurant had plenty of seating. 3 waitresses walked by didnt even say hi. We left.
Service: 1
Aref Aasi
Great place with delicious food especially for steak lovers!
Atmosphere: 5
Food: 5
Service: 5
kelly Watson
The food was cold. The service is slow in the restaurant was not supposed.
Atmosphere: 2
Food: 2
Service: 2
Ziane Touat
Love the Food. No service today. Worst ever. The young waitress only took our order and never came back to make sure everything was ok. We had to ask another waitress. No smile No enjoy you're meal... Very disappointing.
We had 6 pleasant people at our table for lunch. To start, we ordered Shrimp w/dip & Artichoke dip w/pita chips, both were okay. All 6 French onion soups were luke warm & sent back, then 2nd try soups were marginally better. One burger was ordered medium-well & came to the table raw, sent back to cook again. The restaurant was almost empty however, our server seemed preoccupied, impatient & rushed. None of us will be back anytime soon.
Wheelchair accessibility: Level entrance, no stairs
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Salads
Virginia Todd
Went specifically to celebrate with a steak. Not disappointed. Lots of options of steak and reasonably priced. Plenty of choice of sides and choice of garden of Caesar salad. They also have a kids menu. Plenty of parking.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: White Cheddar Stuffed Mushrooms, Wild West Shrimp Appetizer, Outlaw Rineye with Grilled Mushrooms, Longhorn R Caesar Salad, Loaded Baked Potato
Kelsey Flynn
Ordered a burger with fries for take out yesterday. The tomato was small but the burger was good. The fries were cold and stale. Like they were sitting all day. Really disappointing I had to throw half the meal away.
Food: 2
Service: 2
Susan
The strip steak was excellent! Good size, and very tender. The chopped (to death) salad was lacking. a slice of tomato cut into ten teeny tiny cubes! Same for a slice of cuke. Small amount of mashed potatoes. The waitress was OK, but SHE informed us that she, Lois, was amazong!!!! I'd have to add CONCEITED!!! TOO PRICEY!
Atmosphere: 5
Food: 5
Service: 3
Jeff Thompson
Horrible service. Ordered Ribeye mid rare... was well done.
We usually call and check to see if our favorite server Christine is working, but she had the night off. So I ask the hostess to recommend a server who was good. Well She suggested Ashley, who was absolutely amazing! Great personality, great service, never felt rushed, checked back to see how everything was !! To top it off for the very first time in all the years I have been coming here this is the very first time we had a very nice Manager come to our table and ask how everything was!!! His name was Mike. He was walking around checking with other tables, helping deliver food. I was so impressed! I have not seen a Manager who has come out to do table visits at any restaurant we have been in for years!! This guy is a keeper!! Thank you for a great night! Colleen Falzone
Atmosphere: 5
Food: 5
Service: 5
The steaks was very good. We had to send one steak back that was way over cooked. But they handled the process efficiently. The waitress was very good. Attentive but not overbearing. People in our party were very specific as to what they wanted in the salad. And asked for several items that weren't normally in the salad but they added them in anyway. And they got them all right! Very impressive!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Longhorn Steaktips, White Cheddar Stuffed Mushrooms
This was a different location than I usually visit , but I wasn’t disappointed . My ribeye was cooked to perfection and the portion was so big I had leftovers for the next day !! Longhorn in Franklin Ma I highly recommend !!
Atmosphere: 5
Food: 5
Service: 5
This Longhorn was always my go to for steak and the reasonable prices. This time the steak was tough and hard to chew.
Service was great, friendly, and professional.
Just a shout out to our host/wait staff who tried to seat us on top of the bathroom, when a customer ask to be seated somewhere not near the bathroom, please don’t show your frustration by rolling your eyes.
Atmosphere: 3
Food: 2
Service: 5
They have great tasty burgers. And steak good service we love it conveniently located.
Atmosphere: 5
Service: 5
T Bone steak was mediocre at best
Lots of inedible nerves and fat
Last 3 times
Atmosphere: 5
Food: 1
Service: 5
A friend and I went . Waited 10 minutes to not have anyone even greet us. Restaurant had plenty of seating. 3 waitresses walked by didnt even say hi. We left.
Service: 1
Great place with delicious food especially for steak lovers!
Atmosphere: 5
Food: 5
Service: 5
The food was cold. The service is slow in the restaurant was not supposed.
Atmosphere: 2
Food: 2
Service: 2
Love the Food. No service today. Worst ever. The young waitress only took our order and never came back to make sure everything was ok. We had to ask another waitress. No smile No enjoy you're meal... Very disappointing.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
We had 6 pleasant people at our table for lunch. To start, we ordered Shrimp w/dip & Artichoke dip w/pita chips, both were okay. All 6 French onion soups were luke warm & sent back, then 2nd try soups were marginally better. One burger was ordered medium-well & came to the table raw, sent back to cook again.
The restaurant was almost empty however, our server seemed preoccupied, impatient & rushed. None of us will be back anytime soon.
Wheelchair accessibility: Level entrance, no stairs
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Salads
Went specifically to celebrate with a steak. Not disappointed. Lots of options of steak and reasonably priced. Plenty of choice of sides and choice of garden of Caesar salad. They also have a kids menu. Plenty of parking.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: White Cheddar Stuffed Mushrooms, Wild West Shrimp Appetizer, Outlaw Rineye with Grilled Mushrooms, Longhorn R Caesar Salad, Loaded Baked Potato
Ordered a burger with fries for take out yesterday. The tomato was small but the burger was good. The fries were cold and stale. Like they were sitting all day. Really disappointing I had to throw half the meal away.
Food: 2
Service: 2
The strip steak was excellent! Good size, and very tender. The chopped (to death) salad was lacking. a slice of tomato cut into ten teeny tiny cubes! Same for a slice of cuke. Small amount of mashed potatoes. The waitress was OK, but SHE informed us that she, Lois, was amazong!!!! I'd have to add CONCEITED!!! TOO PRICEY!
Atmosphere: 5
Food: 5
Service: 3
Horrible service. Ordered Ribeye mid rare... was well done.
Atmosphere: 2
Food: 1
Service: 2
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