Rude, condescending service from the man behind the counter, paired with mediocre ice cream. Not worth your time or money
Atmosphere: 2
Food: 1
Service: 1
Kat
Very unfriendly staff. Spend your money somewhere else. Went here yesterday with 2 friends. There was nobody else waiting and when I asked what was in one of the flavors the young woman working there said, the description is on the door. The door was covered with a bunch of papers so it took a minute to find it and would have been quicker is she has just told me. If she didn't know she could have told me that in a much nicer way. Then my friend tried to order from inside the store and the guy working in there said, you have to order from the window like it says on the door. They were two of the most unfriendly people I've ever seen in a shop like that. We left.
Atmosphere: 1
Service: 1
Warren S
Happened to walk by, were in the mood for something cold, looked good, so we stopped by. Did not disappoint.
One mango smoothie and one coffee something something shake (my wife) later and we were happy.
Fast. Convenient. Pretty good selection of all kinds of stuff.
If we’re in Rockport again this is a must-do!!
Atmosphere: 5
Food: 5
Service: 5
Marsha Jacobskind
Was sold clearly freezer burnt dairy free ice cream, when I said something was given no options other than “that’s how it is”. Then don’t sell a terrible product.
Atmosphere: 1
Food: 1
Service: 1
Mary Carmona
Got the double chocolate cupcake. Cake itself was good. The darker frosting was better than the lighter one. What threw me off was the extra frost inside the cupcake. The top already too much. Felt robbed of the actually cupcake part.
Atmosphere: 4
Food: 3
Service: 4
Ray McKnight
Originally we were very excited to see a place with multiple non dairy options for ice cream but were disappointed by the service. First of all, the clerk was very rude and impatient with us. Ordered non-dairy ice cream and only realized after having several bites that we were actually given regular ice cream. This is unacceptable as my girlfriend is lactose intolerant so you can imagine the problems that caused. To top it all off we were even charged the extra cost for ben and jerry's non-dairy. Do not go here if you have dietary restrictions and expect to be treated with care.
Atmosphere: 1
Food: 1
Service: 1
Laurie
Used to be my favorite place. Have gone there for years. I had to wait forever and was given a terrible inedible stale cupcake. Will not be going back. 😥
Atmosphere: 1
Food: 1
Service: 1
보스톤
This store is very unfriendly. I’ve been there twice, and if I had realized it was the same place, I wouldn’t have gone back.
Atmosphere: 2
Food: 2
Service: 1
Rebecca Whitt
Ordered 2 cupcakes and a cup of icecream, the man ( owner) told us the price which seemed very low so I asked if it included the cupcakes he was annoyed and said no and we reiterated we do want the cupcakes we asked for and he then gave us the price. Took the cupcakes back to allow to get room temperature since they cane directly from the refrigerator. The cupcakes were extremely dry. No moisture at all. Took one bite and couldn't eat either one. Icecream was good. We will not be back due to rudness of owner and cupcakes were awful.
Food: 1
Service: 1
os -zodiac
Yo if you guys never tried that mint chocolate chip cupcake you are missin' out
Rude, condescending service from the man behind the counter, paired with mediocre ice cream. Not worth your time or money
Atmosphere: 2
Food: 1
Service: 1
Very unfriendly staff. Spend your money somewhere else. Went here yesterday with 2 friends. There was nobody else waiting and when I asked what was in one of the flavors the young woman working there said, the description is on the door. The door was covered with a bunch of papers so it took a minute to find it and would have been quicker is she has just told me. If she didn't know she could have told me that in a much nicer way. Then my friend tried to order from inside the store and the guy working in there said, you have to order from the window like it says on the door. They were two of the most unfriendly people I've ever seen in a shop like that. We left.
Atmosphere: 1
Service: 1
Happened to walk by, were in the mood for something cold, looked good, so we stopped by. Did not disappoint.
One mango smoothie and one coffee something something shake (my wife) later and we were happy.
Fast. Convenient. Pretty good selection of all kinds of stuff.
If we’re in Rockport again this is a must-do!!
Atmosphere: 5
Food: 5
Service: 5
Was sold clearly freezer burnt dairy free ice cream, when I said something was given no options other than “that’s how it is”. Then don’t sell a terrible product.
Atmosphere: 1
Food: 1
Service: 1
Got the double chocolate cupcake. Cake itself was good. The darker frosting was better than the lighter one. What threw me off was the extra frost inside the cupcake. The top already too much. Felt robbed of the actually cupcake part.
Atmosphere: 4
Food: 3
Service: 4
Originally we were very excited to see a place with multiple non dairy options for ice cream but were disappointed by the service. First of all, the clerk was very rude and impatient with us. Ordered non-dairy ice cream and only realized after having several bites that we were actually given regular ice cream. This is unacceptable as my girlfriend is lactose intolerant so you can imagine the problems that caused. To top it all off we were even charged the extra cost for ben and jerry's non-dairy. Do not go here if you have dietary restrictions and expect to be treated with care.
Atmosphere: 1
Food: 1
Service: 1
Used to be my favorite place. Have gone there for years. I had to wait forever and was given a terrible inedible stale cupcake. Will not be going back. 😥
Atmosphere: 1
Food: 1
Service: 1
This store is very unfriendly. I’ve been there twice, and if I had realized it was the same place, I wouldn’t have gone back.
Atmosphere: 2
Food: 2
Service: 1
Ordered 2 cupcakes and a cup of icecream, the man ( owner) told us the price which seemed very low so I asked if it included the cupcakes he was annoyed and said no and we reiterated we do want the cupcakes we asked for and he then gave us the price. Took the cupcakes back to allow to get room temperature since they cane directly from the refrigerator. The cupcakes were extremely dry. No moisture at all. Took one bite and couldn't eat either one. Icecream was good. We will not be back due to rudness of owner and cupcakes were awful.
Food: 1
Service: 1
Yo if you guys never tried that mint chocolate chip cupcake you are missin' out
Restaurantji Recommends
Best Icecream in Rockport,we were 9 of us and everyone had a different flavour .best one was raspberry flavour along with chocolate and vanilla .
The Boston cream cupcake was by far the best one. The others we tried were not as moist as that one.
So many flavors! The owner told us where the public restroom is!
This places is magical ??? ????. Street parking, street meters. Close the ocean, good sea food, small town .
Delicious cupcakes, owners are as sweet as their cupcakes, and I love the different flavors of ice creams available.
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