The Ice Cream Store
14 Bearskin Neck, Rockport
(978) 546-7500
Recent Reviews
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Taste was ok but nothing special. Pistachio was more like mint with nuts. I’d go elsewhere next time
as a pistachio lover, I was disappointed - it tasted artificial and looked nothing like real pistachio ice cream. 😔
They got LEMON sherbert! Go now!
Heard that this was a place full of good ice in the Rockport area, so I had to stop by and try it. First impression: the line was incredibly organized and not clumped, which is perfect! Though the customer service was not what I was hoping for. When I politely asked to try their Purple Cow Shake, the person at the counter got confused and spewed attitude towards me, which was something I was not pleased with especially since it was my first time visiting. After a couple of clarifications, I was able to get my order and leave. Trying the shake; it was just okay! The first couple of sips were perfect, rich and creamy, fluffy and cold, sip by sip! But as soon as I reached the end, it then started to lose that blackberry and marshmallow flavor, and then became icy and bland. Moving towards the ice cream, they look good, but portions can be oversized! There are a variety of flavors to choose from and good healthy alternatives. Overall, not sure if I’d come back, for I don’t know what the hype of this place is about. Don’t get me wrong, great selections, cute little shack, beautiful aesthetics. But things that could’ve been better are the quality of ice cream and frappes/shakes, and customer service. This place does have potential to keep improving though, so I’m not mad in the slightest bit. Keep it up 👌
My favorite ice cream spot in Rockport. Delicious flavors, beautiful view, and classic charm.
A cracking little spot with a big choice of flavors. We enjoyed our ice creams at about 5pm on a Monday and the place was quiet.
The views are amazing and sitting with the water splashing against the window was a nice way to finish a few days in Cape Ann
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Peanut Butter Truffle
Asked in the morning what time they were open until- they say 10pm. Walk by at 8pm 2 nights in a row and there closed. Would be nice if I were able to try it
Service: 1
Definitely a tad over priced but that's to be expected in a touristy town like Rockport. I got the purple cow and it was delicious and very refreshing on a hot day! Not a lot of seating inside but there's plenty of places nearby to walk to and enjoy it. The girls working there had a great attitude and were very accommodating.
Atmosphere: 5
Food: 5
Service: 5
Cute little shack with friendly service. I didn't know what to pick because everything looked yummy. One of the girls recommended salted caramel truffles ice cream and she was right, it was divine. I ordered a small ice cream in cup and for me, I found it was a lot. I shall be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gram's Butter Pecan
Highly recommend the lemon ice cream. Can't stress this enough.
We couldn't get any lemonade, owing to apparent lack of cups - on a Saturday morning, so I do have questions about effective management. But they definitely do not apply to the ice cream.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
All the ice cream here is that in which you could expect if you've visited a roadside ice cream place in New England.
My ice cream was great, though strangely there was a hunk of ice in it.
There were a couple of young girls here working hard. They were moving the line and accommodating customer requests with good attitudes. It's small and cramped and they made it work. Good to see.
That said, it's a small place. Eating options inside are limited. The view from inside out over the water is incredible. We took our ice creams away and chose to walk down the street that's lined with shops and galleries.
Atmosphere: 5
Food: 5
Service: 5
Quick service despite the line
Atmosphere: 5
Food: 5
Service: 5
The ice cream is ok, compared to all the north shore ice cream places, it’s nothing to be excited over. The medium is the size of a kiddie anywhere else. Honestly, not a great place for families. The location is what keeps them in business.
Atmosphere: 5
Food: 3
Service: 2
Don’t waste your time. Worst customer service and extremely overpriced! Ice cream was just okay…
Atmosphere: 3
Food: 1
Service: 1
I got a large cone of Newyork strawberry cheesecake flavor, I loved it, I had 3 scoops in the cone with an amazing sunset view.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Cheesecake Surprise, Waffle Cone
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