Russell Inn

65 Westfield Rd, Russell
(413) 862-3608

Recent Reviews

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JoeA

Steak in the steak and cheese grinders are extremely fatty, terrible. I will be going else ware.

Atmosphere: 3

Food: 2

Service: 3

JoeA

Love the place but their food has gone way downhill. I used to get steak and cheese grinders but now all you get is steak loaded with fat and stringy couldn't even chew it. Threw it away. This happened several times recently as a gave them a second chance in case it was a one tone accident but guess not.

Atmosphere: 3

Food: 2

Service: 3

Kathy Bilodeau

They have terrific food. Katie was very accommodating with a last minute change for 20 guests. Food was fabulous. Everyone left happy and satisfied.

Thomas Goodreau

The chicken bacon ranch pizza was really good and the wing's

Chris

Great food and drinks. Issue is on the bar side, the girl with brown hair always has a hard time leaving the bar to attend the tables. Jane doe at the bar is being served their 7th drink by the time the people at the table get their first. I recommend to the manager to get the bartenders out from behind the bar more to attend tables on the bar side

Jane Smith

I hate to write these negative reviews, but I feel its in the best interest of the general public to know.
My boyfriend and I ordered a pizza this evening and brought it back home to enjoy. It unfortunately ​contained an unwanted addition. After consuming a decent portion of this pizza we discovered a greasy still moving cockroach in the remaining portion. Breaks my heart to come to the decision to not eat here anymore. We certainly hope they contact an exterminator and fix this issue for their patrons, yet we unfortunately will not be returning. Please inspect your food before and after you pick it up and bring it into your home.

Gary Rollins

Very big servings at reasonable prices.

Kim Spencer

Most recent visit included the best reuban sandwich 🥪 around. The fries were well done perfectly and the beer was cold.
Service was great and atmosphere was pleasant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bar, Chicken Bacon Ranch Gringer, Pizza and a Grinder, Buffalo Chicken Pizza, French Fries, Chicken Wings, Seafood Stuffed Mushrooms

Megan Forte-Meissner

One of our absolute stops every year on our annual family trip!

Atmosphere: 5

Food: 5

Service: 5

lilly godwin

My favorite restaurant in the entire world. The food is great but not astounding, but I always ALWAYS get something good. Always get and receive great service. It's a great small town treasure. Stop by if you're near!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: The Gator Wrap

gilla syko

best pizza in western mass

Atmosphere: 4

Food: 5

Service: 5

allin natal

Very good food. Family friendly atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Lisa Roberts

Well I would love to be able to give a review of the food but we never got past the door. Stood to be seated for at least 10 minutes while the same woman walk by us numerous times and never ONCE acknowledged us standing there. I’ve been here numerous times over the years and always loved it. My friend and I were thinking of somewhere different to go and I mentioned this to her because she has never been….. well what a mistake. So now I sit in your parking lot writing this review after finally walking out and never to return again.

Atmosphere: 5

Food: 1

Service: 1

Teri Davis

Dined in…..we enjoy this place every time we come…

Atmosphere: 5

Food: 5

Service: 5

Merlin Chestnut

While the lasagna was great yesterday, tonight the leftovers were even better

Atmosphere: 5

Food: 5

Service: 5

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