Bagel World II Bakery & Deli
203 Canal St, Salem
(978) 741-5225
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i would have given 5 stars because i love their bagels but i am NOT happy with their customer service. i have been buying a dozen of bagels at a time and 3 tubs of cream cheese in early morning around 5:15am. 1st and 2nd time, i asked the server politely if she can slice the dozen of bagels for me as I am taking it to my colleagues at work - she agreed and sliced them. but the 3rd time i asked, i was told that they dont slice bagels if i don't call ahead. i still brought them anyways. the 4th time i came back and again forgot to call ahead but this time ordered drive thru and was hoping a positive outcome. i could have left the drive thru without buying the bagels but i didnt do that because im not rude. instead, i still paid and bought the dozen of WHOLE BAGELS and left the place very dissappointed. very bad customer service. i dont know what the big deal of slicing the bagels in half when the store at that time (5:15am - 5:30am) is just opened and not very busy, not a lot of customers that time when I came. i could consider if they were really swamped with orders, take outs, with a lot of customers.... but this was not the case. i was the 1st in the drive thru at that time. im not going there anymore. sorry. i don't recommend this to anyone who wants GOOD CUSTOMER SERVICE.
Best bagel sandwiches around
Just waited in the drive thu line for 40 minutes for an iced coffee and bagel. No explanation or apology at the window for the insane wait. Save yourself the hassle and just go somewhere else.
French toast bagel 10/10
Best in town
Best of the best around, top notch bagels, and the workers tell it like it is they mean business. I highly recommend the mocha cappuccino it is my favorite!
I love this place, the staff are always so nice, the food is cheap, healthy and delicious. I particularly love the salmon bagel with tomato, onion and cream cheese.
First time trying these bagels and they were surely good. I tried the Asiago bagel. Was quick and efficient. This place meets my needs for a good bagel craving.
Atmosphere: 5
Food: 5
Service: 5
Wheelchair accessibility: כן
Atmosphere: 4
Food: 4
Service: 4
Just getting bagels and cream cheese? Walk in and go to the express line.
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Simply the best Bagels in town!!
Atmosphere: 4
Food: 5
Service: 5
Drive thru pretty fast.great customer service..
Atmosphere: 5
Food: 5
Service: 5
There needs to be a better system for ordering. More registers, clearer differentiation between lines, etc. My sandwich was mediocre and my salad was not fresh at all - so much so that I threw it out because I didn’t want to get sick.
Atmosphere: 2
Food: 3
Service: 4
Holy shit level dusty. If you’re there and reading this just look up. It’s really bad, there’s a full layer of dust on the ceiling.
UPDATE: I hear they cleaned up their act. Good looks.
Atmosphere: 1
Food: 3
Service: 5
Waited in the drive thru line for about 30 min, it was my first time using their drive thru, stop at what I thought was the speaker said hello multiple times, after some time I figured you order somewhere else so I pulled up only to hear the speaker say hello to the next guest behind me. Then I had to sit in line for another 10 minutes until I got to the pay window where they told me I would have to go around again. Awful customer service. As a local I will not be back.
Atmosphere: 1
Food: 3
Service: 1
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