Dunkin'

248 Highland Ave, Salem
(978) 745-6110

Recent Reviews

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Mac

Horrible customer service and young kid doesn’t know how to make coffee

Sulfurburn Gaming

They don't speak English so they mess up orders ALL the time.

Atmosphere: 1

Food: 3

Service: 1

Ana German

Went to open up my coffee to drink it and noticed all the clumps of rotten creamer in my coffee. Its floating around everywhere. I Cant even drink it.

Food: 1

dreamer alcantara

I use to go there but I stop because I don't know what's happening? Place is gross ? ?️ sitting on the food, and they don't make coffees good and they never follow what you. Tell them

Food: 1

Service: 1

Jessica

Since they changed the staff coffees are not being made right just came from there she didn’t know how to scan my phone nor did she make my coffee right I asked her Spanish so she could understand she was rude an still didn’t make my coffee right I just feel we should get what we ask an paying for.

katie Malone

Just ordered 2 donuts and 2 coffees this morning. Now my boyfriend throat is scratched by some type of metal object lodge inside the donut. Who knows if there’s more in this batch. This is no way safe!

Food: 1

Canelaria Lopez esteban

I liked the service, the employees are very good and the coffee is delicious.

Atmosphere: 5

Food: 5

Service: 5

Alex Ze

Terrible cappuccino. Set up the coffee machine. The staff made it twice and it’s not tasty.

Food: 1

Service: 5

Natalie Rose

If you go to this dunkin and ask for a regular iced coffee you’ll just get a cup of cream

Nagely Mariie Montanez Negron

Horrible customer service they gave my order WRONG the first time then they gave me the correct order but COLD and the drink wasn’t made the right way. This place needs to be shut down.

Atmosphere: 1

Food: 1

Service: 1

Liz

Horrible customer service they were so rude and said quote “ I didn’t want to make your coffee anyways “ so disrespectful. Even I younger then all the employees wouldn’t act so immature.

Atmosphere: 1

Food: 1

Service: 1

Megan Lomaniac

so rude. I had a long drive ahead and my daughter wanted milk. I have been to multiple Dunkin’s who gave sold me just oat milk when we’ve been on long drives. It’s literally just an open item button on the register. They just didn’t want to take the extra two seconds to help a mama out.

Laura

Gross. Found a bug in my drink

Atmosphere: 4

Food: 1

Service: 5

Recommended dishes: Donuts

Borges Vivian

ZERO STAR, I don't know what happens in this Dunkin to two guys who work there in Spain and the Brazilians, I've never been treated so badly as I am in this Dunkin today was my last day, the Spanish people are super friendly and polite, the Brazilians have zero education and they still don't treat customers with respect. Never more

Atmosphere: 1

Food: 1

Service: 1

Adrian “Sagi” Cabrera

Worst dunkin I have ever been to just horrible.

Atmosphere: 1

Food: 1

Service: 1

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