Cynthia is a goddess and always aces my food orders. She's such a friendly face and it's worth coming here just to see her. They never mess up my coffees (unlike other dunks where I'll have to ask for extra milk/cream and sugar). I miss the old layout from before the renovation, but it's still 10/10
Food: 5
Service: 5
Nayobe
The staff is so pleasant and helpful even when someone else orders for me and I go in for the correction they are just as polite and courteous as if I was the one who was paying for the drinks.
Atmosphere: 5
Food: 5
Service: 5
Yvonne “Queenie” Sewell
Quick service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Iced Latte
Jayda Johnson
came thursday morning, overall very rude. i asked for cream cheese for my BAGEL twist and they were rude asking what i needed it for and then proceeded to tell me that they didn't put cream cheese in the bag because i didn't order it yet there is no option to order it via mobile order that's why i asked politely when i walked in and still received attitude. this has happened multiple times at this location, yet i never have an issue at any other dunkin.
Atmosphere: 1
Service: 1
Voice Art
Hair all over the food,
Atmosphere: 1
Food: 1
Service: 1
Rosmarie E . Engl
The staff was very friendly. Although the English language is for some employers a bit a battle ?
Atmosphere: 4
Food: 5
Service: 5
Tim A.
Experience 1. Walking to the register, I hear four employees discussing how much they despise speaking English to customers, in English ironically enough. Some what confused I ordered.Experience 2. I order a coffee. What I saw was again confusing to me. After pouring the coffee she ducked down below the machine and then stood up with a smirk on her face. I can only speculate, but to say my opinion of what just happened, was that she spit in my coffee. Again it is a confusing Experience to go there,for me atleast, IF YOU ARE WHITE I would consider other places.
Vicki Kirkpatrick
people are friendly and coffees always fresh,and bathrooms always clean!
Atmosphere: 5
Food: 5
Service: 5
Patrick Geary
Just another dunks
C. Nussle
Friendly and prompt. The employees and especially the young lady that works there, so very sweet.
Trash customer service, had a problem with a gift card and they did nothing to help and and need to fix that, never going back, if I could have gave zero stars I would have
Mark L.
It's Dunkins so..... yum!
Allison McMahon
More often then not when I order through Uber Eats one of my items is forgotten. I've also written to Uber Eats but the employees packing the orders really need to read the receipts..... this time it was an ENTIRE box of donuts... not sure small item....
cristian cabrera
This review is for a HORRIBLE & RACIALLY MOTIVATED event that happened to my sister. She visited this location & placed her order for some food. When she paid, she let them know they can keep the change as a tip, to which the employee gave a rude & annoyed look towards my sister who was only trying to be generous. Then, after she left she realized the employees did not include the 2 sandwiches she had ordered and paid for, so she went back to the Dunkin to see if they had it. When she came back into the store, my sister tried to get help but the workers ignored her. A gentleman (white male) near her saw she was trying to get help, so he spoke up to the employees to let them know my sister needed assistance. The manager then comes over and asks what is wrong, to which my sister explained she was missing 2 sandwiches from her order. The manager then strangely whispers with her employee then proceeds to rudely ask my sister if she has a receipt. My sister replied that she did not have one as the employee never gave her one. The manager again with an unacceptable attitude retorts back that she needs a receipt, and next time she needs to have one. This I think is strange - essentially she is admitting they will mess up orders in the future & its my sister’s responsibility to seemingly request a receipt when the employee fails to do their job. The manager & employee after this back & forth where they kept requesting a receipt they never gave eventually went to print the receipt on their end. Although in the end the staff eventually provided the food my sister had paid for, it was a traumatizing experience having been so wrongly & rudely treated while seeing white customers be treated in a much more attentive & friendly manner. This is unacceptable & this store has lost her future business. But more than that I demand a response by Dunkin on this matter. There should be no room for discrimination in any Dunkin experience, and the lack of customer service by the staff shows just how much work needs to be done to hopefully avoid other incidents towards customers such as this. I look forward to hearing back.
Cynthia is a goddess and always aces my food orders. She's such a friendly face and it's worth coming here just to see her. They never mess up my coffees (unlike other dunks where I'll have to ask for extra milk/cream and sugar). I miss the old layout from before the renovation, but it's still 10/10
Food: 5
Service: 5
The staff is so pleasant and helpful even when someone else orders for me and I go in for the correction they are just as polite and courteous as if I was the one who was paying for the drinks.
Atmosphere: 5
Food: 5
Service: 5
Quick service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Iced Latte
came thursday morning, overall very rude. i asked for cream cheese for my BAGEL twist and they were rude asking what i needed it for and then proceeded to tell me that they didn't put cream cheese in the bag because i didn't order it yet there is no option to order it via mobile order that's why i asked politely when i walked in and still received attitude. this has happened multiple times at this location, yet i never have an issue at any other dunkin.
Atmosphere: 1
Service: 1
Hair all over the food,
Atmosphere: 1
Food: 1
Service: 1
The staff was very friendly. Although the English language is for some employers a bit a battle ?
Atmosphere: 4
Food: 5
Service: 5
Experience 1. Walking to the register, I hear four employees discussing how much they despise speaking English to customers, in English ironically enough. Some what confused I ordered.Experience 2. I order a coffee. What I saw was again confusing to me. After pouring the coffee she ducked down below the machine and then stood up with a smirk on her face. I can only speculate, but to say my opinion of what just happened, was that she spit in my coffee. Again it is a confusing Experience to go there,for me atleast, IF YOU ARE WHITE I would consider other places.
people are friendly and coffees always fresh,and bathrooms always clean!
Atmosphere: 5
Food: 5
Service: 5
Just another dunks
Friendly and prompt. The employees and especially the young lady that works there, so very sweet.
Restaurantji Recommends
Great service and friendly staff coffee was great
Trash customer service, had a problem with a gift card and they did nothing to help and and need to fix that, never going back, if I could have gave zero stars I would have
It's Dunkins so..... yum!
More often then not when I order through Uber Eats one of my items is forgotten. I've also written to Uber Eats but the employees packing the orders really need to read the receipts..... this time it was an ENTIRE box of donuts... not sure small item....
This review is for a HORRIBLE & RACIALLY MOTIVATED event that happened to my sister. She visited this location & placed her order for some food. When she paid, she let them know they can keep the change as a tip, to which the employee gave a rude & annoyed look towards my sister who was only trying to be generous. Then, after she left she realized the employees did not include the 2 sandwiches she had ordered and paid for, so she went back to the Dunkin to see if they had it. When she came back into the store, my sister tried to get help but the workers ignored her. A gentleman (white male) near her saw she was trying to get help, so he spoke up to the employees to let them know my sister needed assistance. The manager then comes over and asks what is wrong, to which my sister explained she was missing 2 sandwiches from her order. The manager then strangely whispers with her employee then proceeds to rudely ask my sister if she has a receipt. My sister replied that she did not have one as the employee never gave her one. The manager again with an unacceptable attitude retorts back that she needs a receipt, and next time she needs to have one. This I think is strange - essentially she is admitting they will mess up orders in the future & its my sister’s responsibility to seemingly request a receipt when the employee fails to do their job. The manager & employee after this back & forth where they kept requesting a receipt they never gave eventually went to print the receipt on their end. Although in the end the staff eventually provided the food my sister had paid for, it was a traumatizing experience having been so wrongly & rudely treated while seeing white customers be treated in a much more attentive & friendly manner. This is unacceptable & this store has lost her future business. But more than that I demand a response by Dunkin on this matter. There should be no room for discrimination in any Dunkin experience, and the lack of customer service by the staff shows just how much work needs to be done to hopefully avoid other incidents towards customers such as this. I look forward to hearing back.
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