Dunkin'

429 Highland Ave, Salem
(978) 744-2323

Recent Reviews

Sort by
Jose Alicea

Everyone needs to be retrained. Food is cold. Drinks are made incorrectly on many different occasions. I love this place but over the last couple of mouths its been a nightmare.

Atmosphere: 1

Food: 1

Service: 1

Cynthia Bain

Who doesn't love

Atmosphere: 5

Food: 5

Service: 5

Syd Saynganthone

I ordered my Maple Bacon Sandwich like I always do, and asked for it to not be toasted. Reason being, I’ve received many burnt sandwiches in the past and would rather not deal with something that you need metal teeth to chew through. The sandwich I received today was black on the ends. The employees probably aren’t paid enough to care, but this is unacceptable.

Atmosphere: 3

Food: 2

Service: 5

Marina McFarlane

I hate leaving low reviews but i feel like i have to on this one. i work not to far from this location so today i went over for a Matcha Latte and some snacks. When i got back to work and sat down for my break i had about half my drink before i felt EXTREMLY nauseous. I usually get Matcha lattes cuz they are easy on the stomach but not even 10min after drinking half the drink i was slumped over the work bathrooms toilet throwing up matcha powder. No milk, no sugar, nothing that i ate, just matcha powder.

I used to work at Dunkin so i was shocked to see myself throwing up none digested matcha powder. It only really tells me that the powder must be old and hasn’t been replaced properly.

I’m not angry or upset just a little sad i got sick as work and couldn’t enjoy the rest of my drink. The workers there were sweet and service was fast so if anyone sees this who works there please check your matcha powder it’s gone bad!

Atmosphere: 4

Food: 1

Service: 5

Paul Collins

I give it a 1 star cause the food is always atrocious I just go for the coffee that's always 5 dtars

Atmosphere: 4

Food: 1

Service: 4

Juan Peña

Fast service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg & Cheese Wrap, Donuts, Muffins, Bagels, Croissant

AN AN

Ahh what are you guys doing In there? punching the sandwich before it goes out the window? Damn thing went through hell and back…

Philip Russo

Happy and friendly staff.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Iced Latte, Sausage Egg and Cheese, Egg & Cheese Wrap, Hash Browns, Wake-Up Wrap - Bacon Egg and Cheese, Everything Stuffed Bagel Minis

Thomas DuBois

Fast friendly service

Atmosphere: 3

Food: 3

Service: 5

Cleiton Max

Sometimes we change our orders

Matthew Cote

Dietary restrictions: Couldn’t make food cuz no computer

Kid-friendliness: Very rude

Steve Rogers

Food and service was

Atmosphere: 4

Food: 4

Service: 4

Amanda Núñez

There is an employee named Federico that pays attention to the details specified by the customer and makes your coffee just as you want it. As a coffee drinker, I value that a lot. A coffee well made has a big impact on your day. I hope to see Federico next time I stop by!

Atmosphere: 5

Food: 5

Service: 5

katie Malone

These ladies taking orders here need some training. Me an my husband pull up to order an he was called hun sweetie an love in the 1 min in took to place our order. I’d be wrong though if I walked in there an told the chic to watch her mouth. It’s not necessary it’s actually not professional at all! You don’t know my husband why are u calling him love! He’s my love stupid!! Retrain these people before you have a serious problem in you store!!

Service: 1

Joe Russo

Dunks is Dunks, not Dunkin

Loading...