Everyone needs to be retrained. Food is cold. Drinks are made incorrectly on many different occasions. I love this place but over the last couple of mouths its been a nightmare.
Atmosphere: 1
Food: 1
Service: 1
Cynthia Bain
Who doesn't love
Atmosphere: 5
Food: 5
Service: 5
Scenic28508887122
We are thankful for Milena and the team at this Highland Ave in Salem MA. She was very kind and professional. The donuts were delicious too and the order was accurate. We love our grandchildren and they love Duncan too so eating Duncan Donuts together gives us happy times together and is a gift! ! And we are reminded of the greatest gift given to us when God gave us Jesus who demonstrated his love when he sent him to earth to die for your and my sins on the cross and by believing in him you would not perish but have eternal life. John 3:16
Syd Saynganthone
I ordered my Maple Bacon Sandwich like I always do, and asked for it to not be toasted. Reason being, I’ve received many burnt sandwiches in the past and would rather not deal with something that you need metal teeth to chew through. The sandwich I received today was black on the ends. The employees probably aren’t paid enough to care, but this is unacceptable.
Atmosphere: 3
Food: 2
Service: 5
Marina McFarlane
I hate leaving low reviews but i feel like i have to on this one. i work not to far from this location so today i went over for a Matcha Latte and some snacks. When i got back to work and sat down for my break i had about half my drink before i felt EXTREMLY nauseous. I usually get Matcha lattes cuz they are easy on the stomach but not even 10min after drinking half the drink i was slumped over the work bathrooms toilet throwing up matcha powder. No milk, no sugar, nothing that i ate, just matcha powder.
I used to work at Dunkin so i was shocked to see myself throwing up none digested matcha powder. It only really tells me that the powder must be old and hasn’t been replaced properly.
I’m not angry or upset just a little sad i got sick as work and couldn’t enjoy the rest of my drink. The workers there were sweet and service was fast so if anyone sees this who works there please check your matcha powder it’s gone bad!
Atmosphere: 4
Food: 1
Service: 5
D8967TTmarcf
My grandson loves the donuts we have purchased here. Today we had very specific requests on our order but Ashley and her team filled out the order without a hitch and with a great big smile!
Paul Collins
I give it a 1 star cause the food is always atrocious I just go for the coffee that's always 5 dtars
Dietary restrictions: Couldn’t make food cuz no computer
Kid-friendliness: Very rude
Steve Rogers
Food and service was
Atmosphere: 4
Food: 4
Service: 4
Amanda Núñez
There is an employee named Federico that pays attention to the details specified by the customer and makes your coffee just as you want it. As a coffee drinker, I value that a lot. A coffee well made has a big impact on your day. I hope to see Federico next time I stop by!
Everyone needs to be retrained. Food is cold. Drinks are made incorrectly on many different occasions. I love this place but over the last couple of mouths its been a nightmare.
Atmosphere: 1
Food: 1
Service: 1
Who doesn't love
Atmosphere: 5
Food: 5
Service: 5
We are thankful for Milena and the team at this Highland Ave in Salem MA. She was very kind and professional. The donuts were delicious too and the order was accurate. We love our grandchildren and they love Duncan too so eating Duncan Donuts together gives us happy times together and is a gift! ! And we are reminded of the greatest gift given to us when God gave us Jesus who demonstrated his love when he sent him to earth to die for your and my sins on the cross and by believing in him you would not perish but have eternal life. John 3:16
I ordered my Maple Bacon Sandwich like I always do, and asked for it to not be toasted. Reason being, I’ve received many burnt sandwiches in the past and would rather not deal with something that you need metal teeth to chew through. The sandwich I received today was black on the ends. The employees probably aren’t paid enough to care, but this is unacceptable.
Atmosphere: 3
Food: 2
Service: 5
I hate leaving low reviews but i feel like i have to on this one. i work not to far from this location so today i went over for a Matcha Latte and some snacks. When i got back to work and sat down for my break i had about half my drink before i felt EXTREMLY nauseous. I usually get Matcha lattes cuz they are easy on the stomach but not even 10min after drinking half the drink i was slumped over the work bathrooms toilet throwing up matcha powder. No milk, no sugar, nothing that i ate, just matcha powder.
I used to work at Dunkin so i was shocked to see myself throwing up none digested matcha powder. It only really tells me that the powder must be old and hasn’t been replaced properly.
I’m not angry or upset just a little sad i got sick as work and couldn’t enjoy the rest of my drink. The workers there were sweet and service was fast so if anyone sees this who works there please check your matcha powder it’s gone bad!
Atmosphere: 4
Food: 1
Service: 5
My grandson loves the donuts we have purchased here. Today we had very specific requests on our order but Ashley and her team filled out the order without a hitch and with a great big smile!
I give it a 1 star cause the food is always atrocious I just go for the coffee that's always 5 dtars
Atmosphere: 4
Food: 1
Service: 4
Fast service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg & Cheese Wrap, Donuts, Muffins, Bagels, Croissant
Ahh what are you guys doing In there? punching the sandwich before it goes out the window? Damn thing went through hell and back…
Happy and friendly staff.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Latte, Sausage Egg and Cheese, Egg & Cheese Wrap, Hash Browns, Wake-Up Wrap - Bacon Egg and Cheese, Everything Stuffed Bagel Minis
Restaurantji Recommends
Fast friendly service
Atmosphere: 3
Food: 3
Service: 5
Sometimes we change our orders
Dietary restrictions: Couldn’t make food cuz no computer
Kid-friendliness: Very rude
Food and service was
Atmosphere: 4
Food: 4
Service: 4
There is an employee named Federico that pays attention to the details specified by the customer and makes your coffee just as you want it. As a coffee drinker, I value that a lot. A coffee well made has a big impact on your day. I hope to see Federico next time I stop by!
Atmosphere: 5
Food: 5
Service: 5
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