New England Soup Factory

140 Washington St, Salem
(978) 744-0444

Recent Reviews

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Spencer Taft

Incredible little local spot. Maybe the best lunch in town under ten bucks. The lobster newburg was rich, perfectly spiced, great for a rainy afternoon.

Kristen Murphy

Stopped in when visiting Salem and it was a great decision! The employee recommended mixing the chicken vegetable and the Greek lemon orzo and it was a tasty combo! The egg noodles were small and pillowy. Definitely check it out here!

Nicole Prager (nicc.inkk)

So delicious! I had the New England clam and corn chowder. Amazing flavour and texture — the clams were so fresh! Would definitely come back :)

Shaun Sweeney

Wonderful hole in the wall soup joint. Staff is friendly and accommodating. The clam and corn chowder is fantastic!

Charlotte Horani

Not the best. My family and I went in for 3 bowls of soup , which was mediocre… not very filling. My sister got the “Mac n cheese” which was egg noodles and cheese… and half a wrap. The Mac n cheese was microwaved and it was $6 dollars for a scoop and a half. She also had half a wrap which came out to be a total of $13 dollars including the Mac n cheese. Ridiculous for just a scoop of Mac n cheese and half a wrap. I had gotten the Italian beef stew. It was very good so I recommend getting that if you do come here. A bowl and a side of bread (doesn’t even come with a side of butter) is $11.50… my mother had gotten the chicken noodle soup and not only was it mediocre. It had the same egg noodles as the Mac n cheese and barely had CHICKEN in it… my sister and I had gotten two iced teas for $8 dollars. So it came out to be a total of $57 dollars… the prices are ridiculous and the soup is good but it’s not $57 dollars good. I would recommend spending your money else where.

Bree Gelina

Best clam chowder in all of New England!!!

S

Was surprised how empty it was, but maybe I'm an early eater? The chili & clam chowder were both delicious!

sara mae pickle

pretty sure my bf got food poisoning from this place :(

Renae Rockwood

Great soup and friendly staff. Tons of gluten free soup options too!

Atmosphere: 4

Food: 5

Service: 5

Nah.

Soup so good I saw God.
Also extremely good prices and friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Eggplant Parmesan Soup and Sandwich

Kimba Porter

Chicken avocado wrap was premade so the wrap was soggy. One piece of very thin chicken, negligible avocado, tons of spring mix, and a frost bit looking tomato. what seems like a lot of soup is mostly noodles. Very meh.

Atmosphere: 3

Food: 3

Service: 3

John Kraft

Amazing, long-standing hole in the wall spot right in downtown. They're quality has never waivered.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lobster Newburg

Michael Ganus

Delicious soups! They were great with free samples and very friendly overall. I would HIGHLY recommend!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: New England Clam & Corn Chowder

DeadGheist

The soup is really good and there are gluten free options as well as vegetarian options. The service however is really bad and you can tell they don't really want to work there. The place is clean and the space is cute if you'd like to eat in.

Vegetarian options: Soups that are vegetarian are marketed "V"

Dietary restrictions: Gluten free soups are marked with "GF"

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Vegetarian, Lobster Newburg, New England Clam & Corn Chowder

Ernes Taljic

I really wish I paid more attention to the latest reviews before ordering. This has to be the worst wrap I’ve ever had. It has zero taste, not sure how else to describe it. The chicken noodle soup is average, at best. I unfortunately also ordered the “home made” Mac and cheese as well - it can compete with the wrap, close second I would say. It should be illegal to sell this type of food. Stay away as far as you can, that would be my recommendation.

Food: 1

Service: 3

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