The Roof

209 Essex St, Salem
(978) 451-4814

Recent Reviews

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Michael

Great time!

Atmosphere: 5

Food: 5

Service: 5

Josh Anderson

Come for the bird’s-eye view of the city, stay for the atmosphere. It’s one of the best spots in town to grab a drink and watch the sunset. I had the nachos and was very impressed!

Atmosphere: 4

Food: 5

Service: 4

Kevin Dennis

Foods pretty typical, drinks were good. Great view of the city, though

Atmosphere: 5

Food: 4

Service: 4

Vega

Quiet, scenic, and good food prepared by very friendly staff. Great place for a date or a gathering!

Atmosphere: 5

Food: 5

Service: 5

mikala behrens

Made reservation over a week in advance when we walked in, we were told that the rooftop was closed. I was not notified and the reservation was confirmed.

mikala

Booked Hotel Salem Roof over a week in advance. The Roof confirmed the reservation the day before but when we arrived we were told that the rooftop was closed and our reservation was cancelled. I asked why we were not notified and they told me that they called me, never got a phone call. No text. No nothing. Also they left the reservation on OpenTable, checked us in and it said we were currently dining. All they had to do was cancel on OpenTable but instead checked us in.

Heather

Beautiful setting and great drinks! Can't speak for the food though we just enjoyed spirits and the stunning view.

Fred Mena

Nice quiete place above the crowd.

Atmosphere: 5

Food: 4

Service: 5

JERRY JONES

We ordered tacos, came on a paper plate my wife's tacos toppings weren't even on the inside of the shell, asked for salsa and they didn't have any. Multiple Mexican food items on menu without salsa. Bees will swarm on you while eating and the wind being on the roof is a challenge keeping everything on the table.

Atmosphere: 3

Food: 1

Service: 3

CJ DiB

We went for lunch and cocktails on a Tuesday. Beautiful view! Great drinks! Very peaceful. Bring your sunglasses.

Atmosphere: 5

Food: 5

Service: 5

Kimberly

We don't get to eat on the roof due to weather, but the staff accommodated us on the first floor by the window. The service was great, food was good, and the atmosphere was nice as well.

Christina Souza

The atmosphere makes it so much funner. Food was good. Id tweak a few things like my quesadilla coming with some salsa and chips or fries exp for the price.. my husband's lobster roll and chowder was the best thing ordered.

Atmosphere: 5

Food: 5

Service: 5

Laura

What I tried of the food was good! I will say that if you’re in a group, they won’t give everyone individual bills. They either let you split the tab evenly, or only one bill and your group can settle payment between yourselves after one person pays. Which seems kind of weird, but it’s okay. Just so people know beforehand! Our server explicitly told us “sorry! We don’t do individual tabs here for groups, only one bill or the bill split evenly”

Jordan Silvia

Fantastic venue in Salem!

Alicia Tasney

I wanted to give this place a good review because we had a good experience while we were there. However, that changed when I saw my bank statement a few days later. I had paid the bill using a card. And tipped in cash. Filled the slip in with a zero on the tip line and wrote the total amount on the total line. Bill was $209. I left a $50 cash tip, which we thought was generous. Because our waitress was nice. To my surprise, an additional $50 tip was added to my bill. I visited this restaurant on 9/27/25. Noticed the additional charge on 9/30/25. I called immediately to talk to someone. I provided them with the check number and exact times of the tab being opened and the time my card was swiped to make it easier on their end. I was told I would be contacted by management from food and beverage that day. No one called. I called the following day. And was told no one was in for management for that department and to be on standby. Which I explained is unacceptable because this is now fraud, you've taken an addition $50. I called the day after, and was told it might be easier if I stop in, this was a day trip to Salem. Stopping in is not an option, it's not that hard to pick up the phone and return a phone call. Each time I've tried calling since 10/3/25, I get no answer now. So I have had to contact my bank and report this now as fraud. And write this review since I see that these reviews get responses pretty fast. Kindy funny how you can respond to Google review much faster than returning a simple phone call. Had I gotten a call. I wouldn't have posted this. However, here we are. Maybe this will get your attention.

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