Ugly Mug Diner
122 Washington St, Salem
(978) 745-6844
Recent Reviews
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Went there today.Said it be a 25 min wait was about 5 mins.Dude was like in a bad mood and sat me down plus it was he table but he gave some else he's job not sure it was because of my shirt that said I love Mexico?♀️..Waitress was not nice at all and forgot to give me coffee a second around & had to go down the sat to get so more coffee?Would I go there agsin..nah
Atmosphere: 3
Food: 3
Service: 1
The food at this place is the ugliest food i ever had. I guess it justifies the name of this Diner .The quality of food is disaster and coming to the service they don’t deserve a single penny for their service .
Atmosphere: 2
Food: 1
Service: 1
Came during peak hours so obviously a wait (1.5hours) which is completely expected for Salem in October. Drinks were delicious and food was decent. They did split our party of 7 up into two tables completely separate from each other but also sat a party of 9 at 3 tables together as we were leaving? Bit of a bummer for us all to not be together.
Atmosphere: 3
Food: 5
Service: 4
Delicious food and great portions. Great atmosphere and awesome staff. Perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scotch Egg Breakfast
There was one server in particular that was super rude and kept on saying huh with every question I asked. Like lady I was speaking English. I asked her for plastic cutlery and she said huh!? And I was like can I get a plastic spoon? And she was like I can give you metal in a condescending tone. The servers were weird and rude. Place looked unhygienic and food was okay.
Atmosphere: 1
Food: 2
Service: 1
Fantastic food, atmosphere, amd service. Get here early (~730) and you will not regret it.
Atmosphere: 5
Food: 5
Service: 5
I’m a foodie so it’s always unfortunate to give a restaurant under 5 stars, but this place deserves nothing more than 3 stars due to the bad service. The food is the only redeeming factor. It took forever for a server to come great my partner and I, and after that, no one other than food/drink runners came to our table. We needed butter for our meal and had to go out of our way a WHILE after our food was dropped to get it. Also, good luck getting a refill of drinks here because again, no one came up to check on us. The Great food is the only reason this place is getting 3/5 stars.
Atmosphere: 3
Food: 5
Service: 1
Funky lil restaurant with lots of character very close to downtown Salem.
Food was good. Steak and eggs were all well made. Sweet and regular potatoes were seasoned well and not over/under done. The “special” pumpkin pancakes were good, unfortunately the center was still batter.
Service was friendly and quick. We had to request a couple things (coffee, napkins, etc.) because our server didn’t bring them but it wasn’t bad.
Overall a great place to grab a quick, hearty breakfast.
Kid-friendliness: Plenty of stuff for kids and they can downsize the servings if needed.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Steak & Eggs
Seems there’s always a wait but it didn’t take too long and we got there around 9am. Live the mugs the coffee comes in. The potatoes were amazing!
Atmosphere: 4
Food: 4
Service: 4
Cool merch, ok Benedict, mediocre service.
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
This place was worth the wait (~20 mins, Monday morning in October). Great ambiance, quick service, and the food was excellent.
Atmosphere: 5
Food: 5
Service: 5
Got sat relatively slow, (party of 2) Yet seats were open. Food took 40 minutes for 2 sandwiches. Server didnt even ask our drink order. Got our food and was never handed silverware. I get we obviously arent regulars but that doesnt give you the ability to treat us differently. She was very rude and I hope the tip we left her made her day better.
Atmosphere: 3
Food: 4
Service: 1
Great breakfast. Staff was friendly and helpful. Great Diner.
Atmosphere: 5
Food: 5
Service: 5
The most bland, most uninspiring breakfast I’ve ever had in my life. I got a breakfast sandwich and it was dry, and lukewarm warm, plus everything had an added charge (tomato, red onion, and cheese). Food was very clearly pre cooked. My girlfriend’s two eggs and home fries were also very clearly not made to order. Way over priced too.
Atmosphere: 2
Food: 1
Service: 2
Honestly, such an amazing place with incredible food, service, and atmosphere. Truly a 10/10!
Atmosphere: 5
Food: 5
Service: 5
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