Dunkin'

86 Broadway #86T, Saugus
(339) 600-7340

Recent Reviews

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Thomas P Messina Jr

Very rude lady with glasses was rude to co worker for having issues understanding then telling me some B's about food yet I'm a chef for over 30yrs this place is going to make someone sick staff needs to be re educated about product and service especially the one with glasses and kept bashing all other Dunkin

Atmosphere: 1

Food: 1

Service: 1

Joe Puccio

Used to be my go-to Dunks but the staff has flipped and the new crew is not as nice. They do not pay attention when you are placing your order so pay attention and make sure they have it right.

Atmosphere: 3

Food: 4

Service: 1

Andy Manalo

I love the deal meals !!!!!

Atmosphere: 5

Food: 5

Service: 5

No One Important!

The Dunkin I went to in mass was the best so far. They had the donuts I wanted, service was beyond great, and atmosphere gets 3 stars only cuz I went through drive through so I couldnt really rate it fairly so I thought 3 stars was being fair to where I hadnt gone inside the store.

Atmosphere: 3

Food: 4

Service: 5

Yo baby Daddy

The Dunkin I went to in mass was the best so far. They had the donuts I wanted, service was beyond great, and atmosphere gets 3 stars only cuz I went through drive through so I couldnt really rate it fairly so I thought 3 stars was being fair to where I hadnt gone inside the store.

Atmosphere: 3

Food: 4

Service: 5

Brenda Manning

Closed early on a Friday evening. Ignored the drive thru

Service: 1

pitchpainless YT

It's dunks

Atmosphere: 4

Food: 4

Service: 4

Foo Bar

Slow and inexperienced staff. My coffee was not good.

Atmosphere: 2

Food: 2

Service: 2

Tracy Ames

Clean bathrooms that even smelled good! Friendly, efficient staff and my coffee was made perfectly. :)

Atmosphere: 5

Food: 5

Service: 5

S K

This dunkin is an amazing location. I am always on a rush and when I order off the app, it is always ready to pick up. My drink order is always made correct and it is barely crowded.

Atmosphere: 4

Food: 5

Service: 5

Poliana R.

My coffee is always right at this location. Friendly workers and the place is always clean.

Atmosphere: 5

Food: 5

Service: 5

Bill Grant

Owners and managers should teach NEW employees how to reload the app

Atmosphere: 2

Food: 2

Service: 3

Lena Mirisola

Never would I have thought I'd be leaving a review for a Dunks but here we are! They deserve it! This has been my GO TO DUNKS for a few years now and they truly get it right every time, and that is rare as all Dunks lovers know. Perfect dark iced tea with less ice, never watered down / at the end of a brew. Great sandwiches and bagels, super fresh and not stale. Even the hash browns always have a perfect crisp without being overcooked or soggy. Really, chef's kiss to this Dunks, never change, stop at this one whenever on Route 1!!!

Atmosphere: 5

Food: 5

Service: 5

daniel pedicini

Please hire back the Americans you had running it right . Last 3 days in a row they don’t speak English or care to understand it . Every time my order is wrong and I’m overcharged . Been coming here 3 years and never had a bad experience until you brought in a load of ignorance

Atmosphere: 1

Food: 5

Service: 1

Paul Vaselopulos

Good service. Thanks!

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