Dunkin'

86 Broadway #86T, Saugus
(339) 600-7340

Recent Reviews

Sort by
Bill Grant

Owners and managers should teach NEW employees how to reload the app

Atmosphere: 2

Food: 2

Service: 3

daniel pedicini

Please hire back the Americans you had running it right . Last 3 days in a row they don’t speak English or care to understand it . Every time my order is wrong and I’m overcharged . Been coming here 3 years and never had a bad experience until you brought in a load of ignorance

Atmosphere: 1

Food: 5

Service: 1

Paul Vaselopulos

Good service. Thanks!

Luis Tavares

They had chocolate frosted without sprinkles!! Couldn't find them! Bagel twist warmed up can't beat it

Atmosphere: 5

Food: 5

Service: 5

Vina Apples

Google says they close at 9I arrived at 8:18 to the lights off and door locked. Just wanted a quick hot chocolate, I am very disappointed that I walked here for nothing.

Daniel Sordello

Been coming here since I was high school, that's about 12 years ago. I've seen various different teams cycle through this location, and the service, speed, and quality has always been A+ and beyond. Keep up the good work everyone!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Egg and Cheese, Wake-Up Wrap - Turkey Sausage Egg and Cheese

Amrita Monroe

No one was at the first window so we moved to the next and the girl at the window didn't know what our order was. Then after a few minutes a guy comes back and yells at my bf saying "For future reference you pay at the first window," and tosses the bag of food at us through the window. We stated no one was there and he responded with an attitude saying, "yeah but the register is over there and not here"Your employees seriously need some anger management.

Atmosphere: 1

Food: 1

Service: 1

K D Haagensen

Lots of people but always all deal with drive up.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Bagels, Iced Latte, Donuts

Ultimate Image Italia

Extremely clean and service was excellent!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Egg and Cheese

Kirene Sohill

Chronically receiving wrong orders.

Atmosphere: 2

Food: 2

Service: 2

Alice Sharpe

Lexi is the sweetest person I’ve met in ages. Give her a raise because she goes above and beyond!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels, Muffins, Coffee Roll, Donuts

John Davis

Best coffee

Atmosphere: 5

Food: 5

Service: 5

Roberto Flores

Rude customer service

Kristen Murphy

Quick service. Thank you!

Lisa Strykowski Williamscraig

Mediocre doughnuts, surly staff. Don't buy the snacking bacon unless you like to taste more black pepper than pork.

Atmosphere: 1

Food: 2

Service: 1

Loading...