The Honey Baked Ham Company

Stopped in today around 5pm on our way back to NH. Surprisingly we were the only ones there. Ordered up 4 sandwiches to go. They were all perfect and delicious.

Atmosphere: 3

Food: 5

Service: 4

I called the Saugus, MA store this morning to find out if they were in fact open for business. The weather was bad, so I didn't want to drive all the way there to find out they were closed. I called for over a half hour before anyone answered the phone. They were open, so I took the drive down to pick up the ham I ordered on April 1st. I ordered a quarter spiral ham. They quoted me a price of under $60.00. The clerk, Mike, told me they did not have any quarter spiral hams in the store. I had to buy a half ham and spent over $70.00 for it. They did take $5.00 off, but still. What is the point of ordering something, if you are not going to get what you ordered? Not happy at all. Probably won't be returning anytime soon.

Atmosphere: 1

Food: 5

Service: 1

Standing in a “pre-pay line” that is 10x the line of new customers. Their assumption of pre-paying is to facilitate the checkout but it is having the opposite effect. New customers that haven’t spent money yet are being serviced first. The system is bonkers given this isnt the first holiday crowd the store has experienced….

The knowledgeable and courteous staff were helpful,energetic and cared about the customers. I have been in the store enough to make these observations.All customers receive professional service.

Parking: The parking area accommodates several businesses with overlapping parking areas.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Honeybaked Sandwich

The food it's always delicious and the service is always great.

Atmosphere: 5

Food: 5

Service: 5

Good, but overpriced

Atmosphere: 5

Food: 5

Service: 5

Outstanding no problem

Atmosphere: 5

Food: 5

Service: 5

I always love honey baked ham. The new double Mac n cheese was the inspiration for this visit and it didn't disappoint. It was creamy, cheesy with a slight garlic flavor. The ham had a dot more smoke flavor than we normally expect, which will be perfect in the Boston baked beans I'm making with the one!

Atmosphere: 5

Food: 5

Service: 5

If you wish to be treated respectfully and care about what you put in your stomach you should avoid this place at all cost??that girl Rebeca was so rude mean and disrespectful I’m not sure how they let her work there??

This was the first time we went here. We were unsure of the portion size but we were pleasantly surprised at how large they were! To top it off, it tastes GREAT!!!

Atmosphere: 4

Food: 5

Service: 5

Had a problem with my Honey Baked ham and the Manager made it right. Thank you for excellent customer service.

Atmosphere: 5

Food: 5

Service: 5

Still waiting on. Thanksgiving dinner to be delivered ?

Atmosphere: 1

Food: 1

Service: 1

The sandwiches is my go to.if I'm around the area

Atmosphere: 5

Food: 5

Service: 5

Luv this place! Ham is absolutely delicious. Just wonderful service also

Atmosphere: 5

Food: 5

Service: 5

The staffs are so accommodating... very helpful

Atmosphere: 5

Food: 5

Service: 5