Dunkin'

$ • Coffee Shops, Donuts

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About Dunkin' Donuts

Dunkin' is a popular coffee destination that generally provides friendly service and accurate orders. The restaurant typically receives high praise from customers, who appreciate the kindness and efficiency of the staff. However, one recent experience highlighted a concerning encounter with a rude employee working the drive-thru.

The customer reported difficulty hearing the employee, who seemed distant from the headset. Despite the customer's polite attempts to clarify the order, the employee made mistakes and responded with an aggressive, dismissive attitude. This was out of character compared to the usually "very, very friendly and sweet" staff at this Dunkin' location.

While the customer was disappointed by this isolated incident, they acknowledged that the other employees continue to provide excellent service. The restaurant overall maintains a positive reputation, with customers regularly returning and receiving their orders correctly. Despite the one negative experience, the customer was willing to give Dunkin' another chance, hopeful that the problematic employee would be in a better mood on a future visit.

Customers' Favorites

Sausage Egg and Cheese

Bottled Water

Hash Browns

Iced Latte

Sandwich

Up Wrap

Bagels

Donuts

Wake

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Dunkin' Donuts Reviews

3.2

120 ratings

25%

18%

46%

Food

Atmosphere

Service

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2nd time there, glad it’s near my job so I can get my ice coffee. 😃👍🏽

I don't often go to this dunkin due to past experiences but because of the location it was most convenient this morning. I was for once impressed! Food was delicious, cooked perfectly, staff was amazingly kind making it a much more pleasant experience than previous times before. I was already having a rough morning and they helped turn my day around. Thank you- I will be returning!

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