Upon initial perusal, Hearty Eats strikes one as an establishment of utmost charm, replete with a congenial atmosphere, a concept of singular uniqueness, and a visage that is undeniably modish. The denizens therein, the staff, are, by Jove, most amiable and contribute to an atmosphere of conviviality.Yet, alas, my culinary aspirations met with a trifle disappointment upon the tasting of the victuals. The menu's grandiloquence promises a gustatory delight that, in truth, proves rather pedestrian. The fare, regrettably, leans towards the banal and lacks the gustatory magnificence befitting such an appealing milieu. One cannot help but feel that the culinary artisans erred on the side of caution, eschewing audacious flavor profiles in favor of an unadventurous path.And lo, the coffee, the elixir of wakefulness, proved a lamentable letdown. Despite the sanguine expectations engendered by the ambient milieu and the meticulous attention to detail in other quarters, the coffee fails to elicit approbation. 'Tis as though the makers remain oblivious to the canons of a truly exceptional cup. One beseeches, Hearty Eats, to apply more diligence to the noble art of coffee preparation.In summation, Hearty Eats, for all its trappings of excellence – the congenial atmosphere, the singular concept, and the amicable staff – finds itself hindered by a culinary and caffeinated experience that lacks the requisite panache. A locale replete with promise, alas, stymied by a gustatory experience that falls short of the grandeur one might have anticipated.
Atmosphere: 5
Food: 1
Service: 5
Enci B.
Delicious food and fantastic service! My kids were picking on theirs but I got to eat their leftovers, so I totally scored on this outing! They liked the fried fish sticks and the French fries. So if you have picky eaters, at least they will enjoy those while you are having an amazing dinner! Highly recommend!
Aurora Fields
Pretty good, but I wouldn’t say great. If you’re looking for a good meal with vegan options, though, I wouldn’t hesitate to go hereVegetarian options: Vegan and vegetarian options are good
Atmosphere: 4
Food: 4
Service: 4
Carolyn Smith Feyler
Got theiir vegan cream of mushroom soup (soup of the day, I think) and it was delicious! So was the build-my-own rice bowl I got. Their drinks are great too. Can't go wrong here.I miss their Brussel sprouts though.Dietary restrictions: Vegan, pescatarian, gluten-free
Atmosphere: 5
Food: 5
Service: 5
Madeleine Bugbee
This restaurant is NOT SAFE for people with severe peanut and nut allergies like me. Long story short, I had an anaphylactic allergic reaction to the food here which landed me in the ER until late at night. I informed the cashier of my allergies upon ordering, and he reassured me the food should be safe. I reached out to the restaurant twice after the incident, and haven't heard anything back. I'm going to follow up either in writing or another way very soon.It makes me sad, because I was excited to find a fast health food, vegan friendly, locally sourced place like this. As someone with severe peanut and nut allergies, it's been hard to find safe vegan places because of the prevalence of peanuts and nuts in vegan food. It's great that this restaurant cares about offering gluten free food, but shouldn't they care equally about being genuinely accessible to the many people with life threatening peanut and nut allergies?Dietary restrictions: This restaurant is NOT SAFE for people with severe peanut and nut allergies. Sesame seeds are also in a lot of their menu items.
David J. Oliver
We were passing through Shelburne Falls once again. Much to our surprise we stumbled on to Hearty Eats. We travel by motorcycles and it’s always a challenge to find a healthy place to eat that offers gluten free items. This place is all gluten free. We got Lima Bean & Kale soup that’s was delicious. We also shared the Fish Bits which was beyond delicious. This will be a stop we’ll make each time we come through Shelburne Falls.Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Bites
Tara Kennedy
The worst $45 I spent for 2 fish&chips meals. The fries were soggy and fish too greasy. I’m disappointed that I spent so much for the poorest meal. Find a Subway and save your $.
Food: 1
Tom Westheimer
The food was good for what it is. Just not my kind of place.
Atmosphere: 4
Food: 4
Service: 4
Gerri J.
Take out meal was DELICIOUS! Employee at the take out counter was unpleasant to speak with.
Norman
Tips are added automatically to bills wasn’t told this till after payment was processed , food was OK wouldn't go out of my way to return to this restaurantShould have snapped picture of over cooked meal would have been worth a 1000 words I'm sorry but you didn't wow me with the mealI'm sorry but tips are supposed to be for good food and good service a lot of reviews aren't happy with both aspects of this place so why are they getting tips , tips are a reward for good service and good food shouldn't the customers decide this ?
Nice clean food and good service. The fish and chips were great, and the iced teas were refreshing. Great dairy free restaurant! Also, it is dog friendly, which is a nice added bonus. Thai
Diana E Ditmore-Gobeil
Update: Fewer menu options, most of our favorites are gone, more items contain peanuts, which makes it too dangerous for our family to keep coming back here. Seems to be struggling and maybe in decline anyway. Sad.Original review: Amazing vegan food. Fresh, healthy, great value. Always smells fantastic in the kitchen. My absolute favorite in Shelburne Falls.
Norman W
Tips are added automatically to bills wasn’t told this till after payment was processed , food was OK wouldn't go out of my way to return to this restaurantShould have snapped picture of over cooked meal would have been worth a 1000 words I'm sorry but you didn't wow me with the mealI'm sorry but tips are supposed to be for good food and good service a lot of reviews aren't happy with both aspects of this place so why are they getting tips , tips are a reward for good service and good food shouldn't the customers decide this ?
John P.
wonderful eatery in center of Shelburne Falls. Healthy and inexpensive.
S
Wow… what a change. The menu has been significantly reduced, all my favorite dishes and drinks are gone. The prices have increased and the portion sizes are so much smaller. I got the “full size” fish plate ($14 or $17 if you order online) and it no longer comes with the fresh and tangy coleslaw that it used to… all in all the restaurant has become a shadow of its previous self and it’s a complete bum out. Counter person seemed annoyed when I (nicely) remarked on how shocked I was to see how much the menu was reduced. Will not be back unfortunately since everything I used to drive 45 minutes for is gone. ?
Upon initial perusal, Hearty Eats strikes one as an establishment of utmost charm, replete with a congenial atmosphere, a concept of singular uniqueness, and a visage that is undeniably modish. The denizens therein, the staff, are, by Jove, most amiable and contribute to an atmosphere of conviviality.Yet, alas, my culinary aspirations met with a trifle disappointment upon the tasting of the victuals. The menu's grandiloquence promises a gustatory delight that, in truth, proves rather pedestrian. The fare, regrettably, leans towards the banal and lacks the gustatory magnificence befitting such an appealing milieu. One cannot help but feel that the culinary artisans erred on the side of caution, eschewing audacious flavor profiles in favor of an unadventurous path.And lo, the coffee, the elixir of wakefulness, proved a lamentable letdown. Despite the sanguine expectations engendered by the ambient milieu and the meticulous attention to detail in other quarters, the coffee fails to elicit approbation. 'Tis as though the makers remain oblivious to the canons of a truly exceptional cup. One beseeches, Hearty Eats, to apply more diligence to the noble art of coffee preparation.In summation, Hearty Eats, for all its trappings of excellence – the congenial atmosphere, the singular concept, and the amicable staff – finds itself hindered by a culinary and caffeinated experience that lacks the requisite panache. A locale replete with promise, alas, stymied by a gustatory experience that falls short of the grandeur one might have anticipated.
Atmosphere: 5
Food: 1
Service: 5
Delicious food and fantastic service! My kids were picking on theirs but I got to eat their leftovers, so I totally scored on this outing! They liked the fried fish sticks and the French fries. So if you have picky eaters, at least they will enjoy those while you are having an amazing dinner! Highly recommend!
Pretty good, but I wouldn’t say great. If you’re looking for a good meal with vegan options, though, I wouldn’t hesitate to go hereVegetarian options: Vegan and vegetarian options are good
Atmosphere: 4
Food: 4
Service: 4
Got theiir vegan cream of mushroom soup (soup of the day, I think) and it was delicious! So was the build-my-own rice bowl I got. Their drinks are great too. Can't go wrong here.I miss their Brussel sprouts though.Dietary restrictions: Vegan, pescatarian, gluten-free
Atmosphere: 5
Food: 5
Service: 5
This restaurant is NOT SAFE for people with severe peanut and nut allergies like me. Long story short, I had an anaphylactic allergic reaction to the food here which landed me in the ER until late at night. I informed the cashier of my allergies upon ordering, and he reassured me the food should be safe. I reached out to the restaurant twice after the incident, and haven't heard anything back. I'm going to follow up either in writing or another way very soon.It makes me sad, because I was excited to find a fast health food, vegan friendly, locally sourced place like this. As someone with severe peanut and nut allergies, it's been hard to find safe vegan places because of the prevalence of peanuts and nuts in vegan food. It's great that this restaurant cares about offering gluten free food, but shouldn't they care equally about being genuinely accessible to the many people with life threatening peanut and nut allergies?Dietary restrictions: This restaurant is NOT SAFE for people with severe peanut and nut allergies. Sesame seeds are also in a lot of their menu items.
We were passing through Shelburne Falls once again. Much to our surprise we stumbled on to Hearty Eats. We travel by motorcycles and it’s always a challenge to find a healthy place to eat that offers gluten free items. This place is all gluten free. We got Lima Bean & Kale soup that’s was delicious. We also shared the Fish Bits which was beyond delicious. This will be a stop we’ll make each time we come through Shelburne Falls.Dietary restrictions: Gluten free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Bites
The worst $45 I spent for 2 fish&chips meals. The fries were soggy and fish too greasy. I’m disappointed that I spent so much for the poorest meal. Find a Subway and save your $.
Food: 1
The food was good for what it is. Just not my kind of place.
Atmosphere: 4
Food: 4
Service: 4
Take out meal was DELICIOUS! Employee at the take out counter was unpleasant to speak with.
Tips are added automatically to bills wasn’t told this till after payment was processed , food was OK wouldn't go out of my way to return to this restaurantShould have snapped picture of over cooked meal would have been worth a 1000 words I'm sorry but you didn't wow me with the mealI'm sorry but tips are supposed to be for good food and good service a lot of reviews aren't happy with both aspects of this place so why are they getting tips , tips are a reward for good service and good food shouldn't the customers decide this ?
Restaurantji Recommends
Nice clean food and good service. The fish and chips were great, and the iced teas were refreshing. Great dairy free restaurant! Also, it is dog friendly, which is a nice added bonus. Thai
Update: Fewer menu options, most of our favorites are gone, more items contain peanuts, which makes it too dangerous for our family to keep coming back here. Seems to be struggling and maybe in decline anyway. Sad.Original review: Amazing vegan food. Fresh, healthy, great value. Always smells fantastic in the kitchen. My absolute favorite in Shelburne Falls.
Tips are added automatically to bills wasn’t told this till after payment was processed , food was OK wouldn't go out of my way to return to this restaurantShould have snapped picture of over cooked meal would have been worth a 1000 words I'm sorry but you didn't wow me with the mealI'm sorry but tips are supposed to be for good food and good service a lot of reviews aren't happy with both aspects of this place so why are they getting tips , tips are a reward for good service and good food shouldn't the customers decide this ?
wonderful eatery in center of Shelburne Falls. Healthy and inexpensive.
Wow… what a change. The menu has been significantly reduced, all my favorite dishes and drinks are gone. The prices have increased and the portion sizes are so much smaller. I got the “full size” fish plate ($14 or $17 if you order online) and it no longer comes with the fresh and tangy coleslaw that it used to… all in all the restaurant has become a shadow of its previous self and it’s a complete bum out. Counter person seemed annoyed when I (nicely) remarked on how shocked I was to see how much the menu was reduced. Will not be back unfortunately since everything I used to drive 45 minutes for is gone. ?