Don't bother trying to order ahead, it's completely dysfunctional at this location. They keep the prepared orders in the back and you have to flag down an employee to get it for you but today they just weren't even making the mobile orders. My lunch was supposed to be ready at 1pm but I waited and waited and at 1:20 I finally gave up and left without the meal I paid for. The lone lady working the to-go area was gone in the bathroom for a while but over the 10 minutes when she was back I think I saw 2 orders get completed. Don't waste your time and money like me.
Moon
I just had the worst experience of my life as a gluten-free person.I have coeliac disease and I went to ask them to make a gluten-free bowl and none of the workers understood what I was saying. I asked for gluten-free and they thought I wanted a free bowl and insisted that I would have to pay. I said that I will pay but I just want it gluten-free and again they said it’s not possible free you’ll have to pay for like 15 minutes until I just left.
I have had a very good experiences at Chipotle as a gluten-free person before but this specific location I will never go back to, and I wouldn’t recommend to anyone
Service: 1
Asnin Bary
haven’t ate chipotle in over two years due to their sketchy reputation with the food they serve but decided to order today through uber eats- got my bowl everything was correct as i went to take my first bite there was a long strand of red hair. i’m gagging as i write this, needless to say i will never eat chipotle again especially never at this location
Food: 1
Amanda Bouman
Most inefficient operations I’ve ever seen
Timothy Greene
portions were insanely small, and the cashier overcharged me and lied about it. so many better food options in the area. i'd drive 10 minutes longer to go to a different chipotle next time
Atmosphere: 2
Food: 2
Service: 1
Yona Reinhorn
typical Chipotle. good.
Atmosphere: 4
Food: 5
Service: 5
Juliet Utaegbulam
don’t order online. they will never get your order correct and won’t have chips for days at a time it seems
Jonathan Rosa
The food is bad, the food is always cold. And the staff treats customers badly.
Atmosphere: 1
Food: 1
Service: 1
Eric Mielants
Ordered food for my daughter yesterday as I was out. When she walked over to pick it up someone else had taken it. She mentioned it and the staff said “oh it is already gone”. So it was picked up by someone else. No offer to remake it so she went home without any dinner at all since she is shy and not confrontational. Awful customer service.
Food: 1
Service: 1
Donnie Johnson
Ordered online n got half n of what you get instore if they were open I'd drive there n give it back ! They recently went up on their prices n cut the serving size down..... awesome
They packed my order up high! It was a lot cheaper than other stores too. This is such a good deal
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Darin Kim
I ordered pickup and should’ve checked my food beforehand. I understand cutting portions but having a burrito the size of my palm is sad. There was no chicken in it and it was basically rice. Just go 1/4 of a mile more down to magoun square and go to La Posada. Their food is actually good and gives you great portions for a decent price.
Atmosphere: 1
Food: 1
Service: 1
Arvind Abraham
I have generally had good food at Chipotle, but I was upset to receive sub-quality Guacamole today. It had become brown, had a pungent smell and tasted bitter. I was not even sure if it was safe for eating, I spat out my first dip due to the awful taste, even though i generally love guacamole. I request customers to take a good look at the Guac they get with their chips. I urge the restaurant to maintain close scrutiny of their food quality. I won’t be ordering from here again.
I should have taken a picture of what I received and asked for a refund. I'm not normally one to complain about portions, but what I was delivered is nothing short of a joke. The kid's plate had actually only a couple of little spoonfuls of beans and rice. The slots for them are able to hold about 5x what they put in there. My and my fiance's bowls were very similar-5 shreds of lettuce, 20 beans, 100 grains of rice, 20 kernels, etc. What's going on over there? My bowl was $18. I expect it to be more than 1/3 full. It obviously wasn't a mistake if it's done 3 times on one order. Basically, I got charged $50 for a single meal of beans and rice and a little meat. Kid's meal is supposed to come with chips. Received 0 chips. Do yourself a favor and go to any of the other Mexican joints around Davis that at least serve you up proper.
The reply to this comment suggests going to the chipotle website. I did, their automated support assistant just tells me to take it up with the food delivery app. Now you get 1 star for service too. Pathetic.
Don't bother trying to order ahead, it's completely dysfunctional at this location. They keep the prepared orders in the back and you have to flag down an employee to get it for you but today they just weren't even making the mobile orders.
My lunch was supposed to be ready at 1pm but I waited and waited and at 1:20 I finally gave up and left without the meal I paid for. The lone lady working the to-go area was gone in the bathroom for a while but over the 10 minutes when she was back I think I saw 2 orders get completed.
Don't waste your time and money like me.
I just had the worst experience of my life as a gluten-free person.I have coeliac disease and I went to ask them to make a gluten-free bowl and none of the workers understood what I was saying. I asked for gluten-free and they thought I wanted a free bowl and insisted that I would have to pay. I said that I will pay but I just want it gluten-free and again they said it’s not possible free you’ll have to pay for like 15 minutes until I just left.
I have had a very good experiences at Chipotle as a gluten-free person before but this specific location I will never go back to, and I wouldn’t recommend to anyone
Service: 1
haven’t ate chipotle in over two years due to their sketchy reputation with the food they serve but decided to order today through uber eats- got my bowl everything was correct as i went to take my first bite there was a long strand of red hair. i’m gagging as i write this, needless to say i will never eat chipotle again especially never at this location
Food: 1
Most inefficient operations I’ve ever seen
portions were insanely small, and the cashier overcharged me and lied about it. so many better food options in the area. i'd drive 10 minutes longer to go to a different chipotle next time
Atmosphere: 2
Food: 2
Service: 1
typical Chipotle. good.
Atmosphere: 4
Food: 5
Service: 5
don’t order online. they will never get your order correct and won’t have chips for days at a time it seems
The food is bad, the food is always cold. And the staff treats customers badly.
Atmosphere: 1
Food: 1
Service: 1
Ordered food for my daughter yesterday as I was out. When she walked over to pick it up someone else had taken it. She mentioned it and the staff said “oh it is already gone”. So it was picked up by someone else. No offer to remake it so she went home without any dinner at all since she is shy and not confrontational. Awful customer service.
Food: 1
Service: 1
Ordered online n got half n of what you get instore if they were open I'd drive there n give it back ! They recently went up on their prices n cut the serving size down..... awesome
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Restaurantji Recommends
They packed my order up high! It was a lot cheaper than other stores too. This is such a good deal
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
I ordered pickup and should’ve checked my food beforehand. I understand cutting portions but having a burrito the size of my palm is sad. There was no chicken in it and it was basically rice. Just go 1/4 of a mile more down to magoun square and go to La Posada. Their food is actually good and gives you great portions for a decent price.
Atmosphere: 1
Food: 1
Service: 1
I have generally had good food at Chipotle, but I was upset to receive sub-quality Guacamole today. It had become brown, had a pungent smell and tasted bitter. I was not even sure if it was safe for eating, I spat out my first dip due to the awful taste, even though i generally love guacamole. I request customers to take a good look at the Guac they get with their chips. I urge the restaurant to maintain close scrutiny of their food quality. I won’t be ordering from here again.
Food: 2
Amazing overall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chips, Burrito, Quesadilla
I should have taken a picture of what I received and asked for a refund. I'm not normally one to complain about portions, but what I was delivered is nothing short of a joke. The kid's plate had actually only a couple of little spoonfuls of beans and rice. The slots for them are able to hold about 5x what they put in there. My and my fiance's bowls were very similar-5 shreds of lettuce, 20 beans, 100 grains of rice, 20 kernels, etc. What's going on over there? My bowl was $18. I expect it to be more than 1/3 full. It obviously wasn't a mistake if it's done 3 times on one order. Basically, I got charged $50 for a single meal of beans and rice and a little meat. Kid's meal is supposed to come with chips. Received 0 chips. Do yourself a favor and go to any of the other Mexican joints around Davis that at least serve you up proper.
The reply to this comment suggests going to the chipotle website. I did, their automated support assistant just tells me to take it up with the food delivery app. Now you get 1 star for service too. Pathetic.
Service: 1
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