Dunkin'
154 Highland Ave, Somerville
(617) 625-0143
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
This Dunkin' Donuts is rubbish. They don't have any of the ingredients for a sandwich or coffee. Don't sell them like that; they should give you the sandwich as it is. And the people who work there are terrible.
Atmosphere: 1
Food: 1
Service: 1
Coffee grounds in the iced coffee.
Basically untoasted English muffin....?
Went in there this morning because the Dunkin’ Donuts at the bottom on the street couldn’t get my refresher right TWO TIMES IN A ROW so I went here, they charged me again for it which whatever I’ll pay for it… how simple is a blueberry refresher with green tea? I even told them how the Dunkin’s below them couldn’t get my order right twice, so I came there…. They give me it with regular sweet tea, it’s absolutely foul. It tastes like a flavored beer. So they realize people who drink Dunkin’s everyday taste the difference? Smfh I just spent 10$ on these drinks that all just went down the drain…. Do bettter. I’ve worked in restaurant business my whole life… it’s not this hard I promise you.
Worst Dunkin I have ever been to, they constantly get my order wrong and when they can’t make a drink (a frozen hot chocolate) they just give me a Normal hot chocolate that would be about half the price
Atmosphere: 2
Food: 1
Service: 1
They constantly screw up orders! Food burnt, parts of order like hasbrowns missing. I pre ordered a fancy frozen drink for my daughter to pick up on the way to school almost $6 and their frozen machine was broken and they offered her a $2 hot chocolate as a replacement. Terrible!!!!
Atmosphere: 1
Food: 1
Service: 1
Order 4 products, (2) ice coffees, bagel w/cream cheese, pretzel ham and swiss. Only one ice coffee was delivered. THIS IS THE WORSE STORE IN THE CHAIN. DoorDash won’t let me change stores. EVERY order is consistently wrong. Frustrated customer, yes I’m am. My daughter has problems with this store every time as well.
Food: 1
Service: 1
Horrible. When I went on Monday they took 20+ minutes to make a small hot coffee. I was late to school because of it. Today, I waited for 30 minutes and they never made my coffee. This is unacceptable and completely unreasonable, I’m wasting my money and haven’t been receiving anything in return. At the very least I should have a coffee that I paid for. It’s always packed, understaffed, and takes way too long.
Atmosphere: 1
Food: 1
Service: 1
The Little lady working there has the worst attitude & shouldn't be working in customer service. Not to mention speaks no English. She gave me the wrong order 3x's. Leave me waiting 20min just to screw up simple coffee's. I'm done going there ! The owner should be embarrassed 💯
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Dunkin' Refreshers
I went there to buy a coffee it was 6:46 pm and when I try to open the door it was locked already.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
they’re always super slow and the lady kathleen is extremely rude and always gives me an attitude
Food: 4
Service: 1
People here can't make coffee
Was ok
Atmosphere: 3
Food: 3
Service: 3
The orders were taken and given different from what was asked. And attitude of the barista was horrible as if she did not want to serve us
Atmosphere: 1
Food: 1
Service: 1
A rather reduced selection of donuts.
Loading...